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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 757 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the incredible sound quality and the comfortable, secure fit of these headphones. Users also frequently praise the long-lasting battery life, improved connectivity, and unique design. While the overall reception is highly positive, some users noted that the maximum volume level did not quite meet their expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 757 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Noise Canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality! Crisp sound, noise cancellation is awesome! Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Could be cheaper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but too expensive. They only seem to last about a year so be sure to buy the extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jammin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely amazing sound quality. Fit for me is still a bit of an issue, i simply have very small ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but bad choice for the scatterbrained

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent. The noixe cancelling effect is great wven when using just one at a time. The comfort of the fit could be better, they're larger than average earbuds and the hard plastic makes them uncomfortable to lie on etc. My main complaint is the complete lack of a 'find-my-device' feature, which most if not all competitors have.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Inga. Thank you for sharing your thoughts on the Bose QuietComfort Ultra Earbuds (2nd Gen). We’re delighted to hear that you’re enjoying the excellent sound quality and the impressive noise cancellation, especially the convenience of using just one earbud at a time.

      We’re sorry to hear that the fit has not been as comfortable as you hoped. At the moment, an ear tip kit for this model is not yet available. However, we encourage you to stay connected through the Bose website and subscribe to our marketing mailing list so you can be notified by email as soon as the ear tip kit becomes available. We truly appreciate your feedback regarding the size and materials.

      We also understand how valuable a Find‑My‑Device feature would be. Your feedback is important to us, and we will make sure it is shared with the appropriate team.

      -Cedrick Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2nd set - so I don't have to share

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, great range and superior sound. My husband insisted on using cheap ear buds ("cause they're all the same")... until he tried mine. Now he has his own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose - Quiet Not So Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great but I've tried all the ear pieces that came with them and they are just not comfortable. I can't not recommend them because the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Paid review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting $5 to post this review. They're good earbuds, noise cancelling is second to none. Audio is pretty darn good. Touch controls very natural.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, great for working out and running in a loud city.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable with great sound quality and ANC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose 2nd gen QC Ultra’s are top notch for in-ear earbuds. Great sound, excellent ANC for the product style and I really like the cinema mode.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!!! everything I was looking for! Unmatched noise cancelling!! Would recommend for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have upgraded from previous version and it feels much better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound. Heavy bass.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very clear and crisp. The bass comes out heavy even without messing with the EQ

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great!!! I would highly recommend these ear buds!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray sound battery last more than what I thought recommended 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose -QuietComfort Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling earbuds! Bought on sale and saved over $100!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Quiet comforts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are the best sounding head phones I use they even sound better than my head set

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I always use Bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noice cancellation. The immersion is pretty cool too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Software issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I continue to experience issues with the right earbud disconnecting at random. I just switched for a new pair less than three weeks and it’s happening again. I’ve tried other brands but manage to return due to the sound quality and noise cancellation. I would recommend with caution due to the issue with software and also, not properly designed for the ear.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! Thank you for sharing your experience. We're sorry to learn that you've encountered issues with your replacement earbuds as well. This is certainly not the experience we want you to have.

      The disconnection issue can sometimes occur when the earbuds are connected to multiple Bluetooth devices that are powered on and actively trying to connect. In many cases, clearing the earbuds' Bluetooth device memory and pairing them again can help resolve unexpected connection issues.

      We understand that you've already returned your earbuds. However, if you decide to give the Bose QuietComfort Ultra Earbuds (2nd Gen) another try in the future, we recommend clearing the product's paired Bluetooth device list and reconnecting only the devices you use regularly. This simple step may help prevent similar disconnection issues from occurring again. Here is the full guide: https://bose.life/4wFYsOu

      We appreciate your feedback regarding both the software experience and fit, as it helps us continue improving our products. Thank you for taking the time to share your thoughts with us.

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    They are comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re comfortable they do not hurt and they do not fall

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get it if you want good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better sound quality than gen 1 for sure. Only wish would be charging case to be smaller but beside that nothing beat this

    I would recommend this to a friend