Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 853 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the incredible sound quality and the comfortable design of these headphones. Users also frequently highlight the secure fit and the impressive, long-lasting battery life. While the product is highly regarded, some individuals have noted occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 851 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Secure and high quality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the second time for my husband. He works in a space that he needs buds that are secure. He likes the wings and sound quality of them. He didn't need new ones for almost 3 years and they had normal wear by that time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best in class

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound, as usual, with Bose. This is the third pair of Ultra Earbuds I've owned. The first two were first gen, and the most current pair are second gen. They're built to last as I'm brutal on them in the gym. The only issue I have with Gen 2 is they've made some structural design changes making them slightly less secure when wearing them -- especially in active scenarios. I still highly recommend them, but prefer the fit of Gen 1.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Never disappoint

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality of sound, and the noise cancelling is incredible. Great for daily use and comfortable. Only complain is that they are a little uncomfortable for jogging, but great overall. Very recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quiet comfort

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter took control of my IPODS so decided to give these a try.. These are awesome, noise canceling works superb and earbuds are everything I ever dreamed of!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound and noise cancellation

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's not much to say about the sound other than it sound very good and the same goes for the noise cancellation capabilities. It really does a great job at reducing the sound for a quiet music experience. However, I specifically got these for the gym thinking they would stay in place. They did not. I adjusted them by doing the twisting method and that did not work. I have yet to try different size buds that come with the ear buds, but I doubt that will help. If it does, I will ensure to update this review. Overall, great sound and noise cancellation, but not when there's sweat and movement; as they begin to wiggle out and fall off.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. Excellent battery life. I woukd definitely buy them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really impressed with these Bose earbuds!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent, with clear vocals, strong bass, and plenty of detail. The noise cancellation is also really good, especially when I’m at the gym or somewhere with a lot of background noise. They’re comfortable to wear, stay in place, and the battery life has been great so far. I’ve tried quite a few earbuds, and these are definitely some of the best I’ve used. Bose really nailed it with these. Definitely worth the money if you want great sound and noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit, sound is great! Use these during walks, work, and yard work to listen to audio books or music! I lile the feel of these new version better than the older ones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ultra earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ANC feature. The earbuds fit firmly in place.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Noise Cancellation & Sound Quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio Quality is excellent. They are comfortable to wear, and they cancel out most of the noise around me as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love the color!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love them. They are great at canceling noise and sound is great. Only complaint is I have small ears and even with the smallest parts, it can be uncomfortable after a few hours. The color is also great. I chose these over new AirPods Pro, because I like better sound, but was told the mic isn’t that great (haven’t talked to someone with them yet). But I have other headphones I can use to talk on. Also, there a lot of complaints about connectivity but I learned with my other Bose over the head ones that having the app helps! I’ve never had them disconnect with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have great sound, comfortable in the ear, easy to connect. Also can use the Bose app to adjust the sound, would recommend these if you want good sound and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose all day

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are phenomenal for everyday use! The ANC is way better than airpods and the fact that the eartips DO NOT go into your ear is an A+. They finally added wireless charging to the case and the sound is better than the 1st gens.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good buds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds they have a tea good battery life and are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best of the best!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best Earbuds I've had. I was an avid Jabra earbud customer for years and they recently quit making Earbuds for some reason. I tried Sony XM5's and hated them (very uncomfortable) they are collecting dust on my desk. I tried an older Bose quiet comfort a couple of years ago and wasn't a fan because they wouldn't allow independent use of either bud, that's one feature that I love because I extend the battery life of them throughout the day by only using one at a time, These gen2's allow that. The noise canceling is also amazing. If you're on the fence, just jump. I promise you will love them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose-Quiet comfort Ultra noise cancelling earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great. The noise cancelling feature is amazing and the battery lasts a long time. I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Really Enjoying these Earbuds!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as excellent as I hoped. Sound amazing and noise cancelling is magnificent. The transparency mode is very good and doesnt make thungs feel amplified around me but natural. Battery hasnt been an issue for me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Top of the line ear buds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality and comfort I've ever felt in any ear buds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    I want to love these but I can’t

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used these for almost 5 months now and the sound quality is great but the call quality is atrocious. Phone calls will cycle between your phones interval ear piece and your headphones constantly. I will be having a convo and out of no where I can’t hear the person anymore and the headphones just disconnected. Even worse is the robotic voice. If you are driving in a populated area it’s almost like wifi or other Bluetooth signals are interrupting. Your call sounds robotic for about 5 seconds. It’s very frustrating since I’m usually taking calls while working or driving from job to job. For the price tag I cannot justify it.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello William, thank you for sharing your experience, and we’re glad to hear that you found the sound quality of your Bose QuietComfort Ultra Earbuds (2nd Gen) to be great. At the same time, we’re very sorry to hear about the call quality issues you’ve encountered.

      The robotic voice and disconnections you described may be related to poor phone signal or interference from multiple Bluetooth® or Wi‑Fi signals in populated areas. Signals can play a big role in call stability, so we’d like to better understand whether this also happens when you’re not in a crowded or high‑signal environment.

      To help us assist you further, we kindly ask that you send a message to our customer support team through this support link: https://bose.life/contactus This will allow us to review your setup in detail and provide troubleshooting tailored to your situation.

      We truly value your feedback and want you to enjoy the best possible experience with your Bose product.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better than the last QC.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior sound quality (bass, treble, and midrange), excellent noise cancelling, and snug and comfortable fit once you find the right combination. Call clarity is excellent.

    I would recommend this to a friend