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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 853 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the incredible sound quality and the comfortable design of these headphones. Users also frequently highlight the secure fit and the impressive, long-lasting battery life. While the product is highly regarded, some individuals have noted occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 851 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice sound and good noise cancellation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort feet nice sound and product is very nice mate

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. I like how battery life stays a long time. I usually use it for working out

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose QC the best decition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    el sonido, es completamente nitido, tambien cancela el ruido exterior en un 90%, realmente es una gran compra. comodos y se adaptan a tu oido

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones. Only two gripes…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the gen 1 and then got the gen 2. Both sound great, however my only gripe with the ANC is when a loud sound occurs, such as weights being dropped in the gym, the anc doesn’t know how to function and “pops”. Very strange. The other downside is the need to use the Bose app to eq the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Excellent sound quality .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected great sound quality and fit my only complains it the extra large ear tips and wing should come with these earbuds and better clors andba better equalizer for the price you're paying.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent sound and fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound quality; fabulous fit; tried several other brands; this was by far the best!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Expensive but good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and noise cancelling. The three ear pieces offer a great fit in most ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Good sound quality and fit, but too many issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the best sounding earbuds I've ever used. They are easy to get a secure and comfortable fit. The noise cancellation is good, unless there is wind or a sudden extremely loud sound, then it fails spectacularly. I had them for a week and needed to factory reset them twice because they stopped connecting to my phone, and a factory reset was the only solution that worked. The battery life isn't the greatest either. They give a low battery warning after about 5 hours. I ended up returning these. I don't believe they are worth $250 to $300 with all of their issues.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed the sound quality and secure fit of the Bose QuietComfort Ultra Earbuds (2nd Gen), and we’re sorry to learn about the challenges you faced with connectivity and battery life. We understand how important these features are, and we’d love to help ensure you get the best from your product.

      In terms of battery performance, the Bose QuietComfort Ultra Earbuds (2nd Gen) are built to keep you listening throughout the day. With Immersive Audio turned off, they deliver up to 6 hours of playtime, while enabling Immersive Audio provides up to 4 hours of continuous use. The charging case adds even more convenience, offering up to 18 additional hours of listening when fully charged, so you can enjoy your music longer without worrying about frequent recharging.

      For future reference, since you’ve already returned the earbuds, our online guide provides helpful tips and troubleshooting steps that can enhance battery and charging performance should you decide to try Bose again in the future. You can find it here: https://bose.life/4aSJigc

      We’re always here to support you and ensure you get the best possible experience with Bose products.

      Rein - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    These are the best!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, lightweight fit perfect love the sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the very best earbuds I've had. The noise cancelling is fantastic! I go to the gym and put it on the setting"immerse" and I don't hear all the noise going on around me. There are 3 settings for noise cancelling.I know it's expensive but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy comfort noise reduction perfect sound excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very good and noise canceling works great. Fits nice and comfortable in the ears. Definitely what I expected. Great price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Earbuds II deliver an exceptional balance of comfort, sound quality, and noise cancellation—living up to Bose’s reputation for premium audio performance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best wireless earbuds I've owned! These were an upgrade from the 1st Gen Bose QC and I am surprised at the difference between the two. 1st Gen Bose QC are still a great set of earbuds but bose definitely stepped up their game with the 2nd Gen. Sound quality is as expected when it's from Bose, great. I'm not one who's overly concerned about ANC but these are truly impressive. The new modes ( cinema, immersion, music) are also very impressive. Having wireless charging is a nice added bonus. I believe that the Bose QC Gen 2 are a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great job of noise cancelling!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning all the features but the fit is great, the sound is great, and the noise cancelling is impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome noise cancelling feature, very comfortable and the mic has improved since Gen 1.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how comfortable the QuietComfort Ultra 2 earbuds feel in your ears. The sound is great and I like that it has bass.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The BEST Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ANC I’ve ever experienced. The sound is superb and these are easily the best earbuds I’ve ever worn.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    teresa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear. Great at cancelling out noise. Sound is clear. This is the third pair that we have purchased. Very reliable product. Warrantee is honored. Great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love them!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive tried & tried the AirPods but just wouldnt fit my ear.. not only do they fit but the quality of soind is amazing!

    I would recommend this to a friend