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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 852 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the incredible sound quality and the comfortable design of these headphones. Users also frequently highlight the secure fit and the impressive, long-lasting battery life. While the product is highly regarded, some individuals have noted occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 851 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My favorite headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound and noise cancelation. they feel comfortable. Good connection.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work better than AirPods. The noise cancellation is 2x better than Apple. The battery lasts for days

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are about 8 out of 10 loudness. But for just noise cancelling without music they are still unmatched.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing sound outstanding noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the noise cancelling is great, they improved the sound quality during phone calls from the gen 1 and the sound is so crisp and has some good bass also

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound and Quality Bose ear phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing. Fits great and they do not come out. Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fantastic sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these buds. Fit well. Great sound and noise blocking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome with good bass. I wear them at work most of the day and they fit well and stay in place well while working. I've had a few issuses with the two earbuds not syncing correctly but typically putting them back in the case and taking them out again fixes it. The noise canceling is very good but breaks up with some harsh noises such as saws or nailers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superior Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these since their launch of the earbuds. The second generation not only amplified the sound quality, it also reduced a lot of input latency from its predecessor. Amazing product and I will only recommend Bose products to people

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose continues to be on the cutting edge of audio quality. And Best buy is a great distributor

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great noise canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is excellent. Fits snug and comfortable in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the Bose sound system. It truly has the best sound quality of all the systems I have used. However, the only issue I am facing is with the ear plug comfort. I believe a behind-the-ear option would provide a more comfortable fit. Other than that, I love the product and am very satisfied with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, bad design and software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thought is these sound great. They should, for the price. Second thought was I bought these with my old galaxy buds in mind with the removable wing that made them the only bugs I've ever been successful at getting to stay in my ear. When I first got them, they stayed, but after a week, I now constantly have to keep reinserting the one, which is difficult to do without pausing music or hanging up on whomever I'm talking to. The next issue is that when I open and close a car door or wear these while on my motorcycle, there's a constant sound that sounds like I'm spreading corrugated tubing of some sort. It makes them completely dysfunctional. Another minor annoyance is that they are not particularly easy to get out of the case. Last, I rode from Chicago to Springfield ohio, and the batteries had to be charged twice during that trip. it's a 5-hour trip, so these should have lasted the entirety of the trip on a full charge and they didn't come halfway to that. Very disappointed, Especially for the cost.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Kevin! Thank you for sharing your detailed feedback. We’re glad to know you think the sound quality is great, though we’re truly sorry that some of the features haven’t met your expectations. This is not the kind of experience we want you to have, as Bose is known for delivering great quality.

      To better understand your concerns and assist you step by step with troubleshooting, please reach out to our customer support team using this link: bose.life/48EXztC We’ll work with you to make sure you’re getting the best out of your earbuds. We are here to help!

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth the try, and great customer service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original pair went on sale 24 hours after I placed the order. Best Buy was great and matched the price. There was alot of static when making a phone call. I returned them and upgraded to the newest model; the sound is better, but they are not for taking phone calls. However, the quality of music is better than that of my AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted a pair of Bose earbuds. I'm ecstatic about my purchase. I loved that when the volume is high, the sound is clear. Noise cancellation is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound diminished phone quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my 4th set. The first pair lasted 2 years. The 2nd lasted 1 year. The 3rd lasted 1 week. And now on my 4th. The sound is great. The problem is that the phone capability are poor. They stop working. The first two on the receiver's end. The last set on my end. I hope this set will last!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can switch between several electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. I go to the gym with them. constant travel and the work perfectly. I was concern that it wasn't going to be as smooth as airpods but they work better i believe. I can connect several electronics at the same time and switch between them. love that feature.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, does what it says it will do, worked out pretty hard and didn't come out, slipped a bit but didn't come out which is already better than other expensive brands.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great balue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I love the fact it has immersion as well as quiet snd aware The only complaint is they are too sensitive when wearing a hat and ear protection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever. I have multiple earbuds by different manufacturers but the noise cancelling and acoustic from this are unmatched.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Bose earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound quality. Stability band really helps buds stay in ear during exercise. Sometimes a little challenging to remiva from case.

    I would recommend this to a friend