Customer Ratings & Reviews
- Model:
- 896637-0010
- SKU:
- 12219077
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the incredible sound quality and the comfortable design of these headphones. Users also frequently highlight the secure fit and the impressive, long-lasting battery life. While the product is highly regarded, some individuals have noted occasional connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved them. Good bass,but could increase play time
I would recommend this to a friend Loved it. The ANC is the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will definitely get a new pair if I have more money
I would recommend this to a friendSmall but mighty
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Bose products...these are amazing and I own the Quietcomfort, a speaker and this is my second pair of earbuds....love love love them.
I would recommend this to a friend- Pros mentioned:Sound quality
Sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best AirPods that I have bought. The noise cancellation is amazing. I travel for work and it is amazing to be able to hear my music or movies.
I would recommend this to a friend - Pros mentioned:Sound quality
A Must Try
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these ear buds. The sound is amazing!!! Highly recommend this product. Bose products are the best and very dependable!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Good headphones with a fatal flaw.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the good side of this review, the sound quality is decent and the Bluetooth range is further than any other headphone I used before and the call quality also well done, however the main selling point was the noise cancelling and for me there was a huge flaw, under most circumstances the active noise cancelling is great even in loud work enviroments however there seems to be a fatal flaw where if there's a sudden noise like compressed air, a hammer tap or even something as subtle as a car door closing it would sound like transparency mode would turn on for a second before going back to ANC mode, after dealing with this for a week it left me with too much headache (both real and circumstantial) and I had to return them for a different option.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you Robbie for taking the time to share your detailed feedback on the QuietComfort Ultra Headphones (2nd Gen). We’re glad to hear you enjoyed the sound quality, Bluetooth range, and call performance, but we’re truly sorry about the noise cancelling. The combination of both active and passive noise reduction technologies in your headphones is designed to block out most sounds but may not block out everything. You may still hear higher pitched sounds like sirens and even human voices, although the volume of these sounds should be dramatically reduced.
It’s important to note that this is expected behavior with noise cancelling headphones across the industry. The QuietComfort Ultra Earbuds are engineered to minimize these interruptions as much as possible, while still maintaining excellent performance in consistent, loud environments such as offices, airplanes, or busy streets.
For the best results, ensure your earbuds are running the latest firmware through the Bose Music app, as updates often improve ANC responsiveness and overall performance.
Gem - Bose Customer Support
- Pros mentioned:Sound quality
Get your bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound, great quality, best price. I always love Bose.
I would recommend this to a friend Bose - quietcomfort ultra 2end gen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just perfect.sounds quality is great just need a little more battery
I would recommend this to a friend- Pros mentioned:Sound quality
Superb Sound Quality!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing and clear!! Had an older set but lost one of the buds..
I would recommend this to a friend - Pros mentioned:Sound quality
Sound cancellation awesome but…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to give these 5stars so badly. In addition to music and audio I love the noise cancellation especially at swim meets. But on calls I have noticed the sound crackles regularly. Not cutting in and out, like a crackling speaker. Not sure why it doesn’t happen when listening to music. I also don’t love that if the bud is not with the case and i take it out of my ear for a period of time, it at times will not reconnect until I put it back in the case
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback. We’re glad to hear that you enjoy the music quality and noise cancellation, especially during swim meets. If you are experiencing static or distortion through your earbuds, these issues are often caused by environmental interference or device settings and can frequently be resolved. You can check out this helpful link for guidance: https://bose.life/49cSYlt
Also, please note that if the earbuds are not being used and are not inside the charging case, they will automatically turn off to preserve battery life. This is a common feature designed to extend the product’s battery performance.
Jelyn - Bose Customer Support
- Pros mentioned:Sound quality
Best ear buds
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Hands down the best overall earbud I've ever had. The immersion mode gives each song a live music vibe
I would recommend this to a friend Enjoy the noise cancellation
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this mainly for noise cancellation. Not as seamless of a connection if you have iphones (apple AirPods pro have better connection within apple ecosystem products) but it works great for my purposes
I would recommend this to a friend- Pros mentioned:Sound quality
The best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing. I love the color of these headphones
I would recommend this to a friend Bose quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item works great love the ANC on it and they fit comfortably
I would recommend this to a friend- Pros mentioned:Sound quality
Great earbud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and great noise cancellation. If looking for bass in an earbud I wouldn’t go with this. But sound quality is great. Would like different ear tips.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose earbuds are top notch and sound is amazing.
I would recommend this to a friend - Pros mentioned:Sound quality
Will purchase again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellently quality, noise cancellation is my favorite
I would recommend this to a friend - Pros mentioned:Sound quality
I love these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the first model and was pleased those, the second generation of these headsets improved in all areas in my opinion, sound quality is A1.
I would recommend this to a friend - Pros mentioned:Sound quality
Pioneer elite
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best earbuds on the market right now everything’s about the Bose quiet comfort gen 2 are very good solid quality sound bass and top end great
I would recommend this to a friend - Pros mentioned:Sound quality
Great earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Have been using them more than my Bose Headphones cause the sound, and noise cancellation are top notch but they're much more convenient
I would recommend this to a friend