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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 853 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the incredible sound quality and the comfortable design of these headphones. Users also frequently highlight the secure fit and the impressive, long-lasting battery life. While the product is highly regarded, some individuals have noted occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 851 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    for getting lost in a room filled with coworker’s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones noise cancellation feature is amazing and the immersion feature is awesome if your sitting still or on the move.little but pack a punch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Blows the competition away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned to Boise earbuds, had bought sony xm5 earbuds, but had to return them as they could not match the sound quality of my earbuds first gen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bose is always top notch for sound quality and build. never regret it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great and powerful sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. The noise canceling option is extremely good. I haven't had a good sound device in a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Quiet..Ok for Day to Day...Unuseable on Motorcycle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok Fit. Volume not very loud. The noise cancelling is good for regular use. However, when worn on a motorcycle (inside helmet) the headphones become completely unuseable. I tried all different settings (including no extras whatsoever [and no noise cancelling], just used as normal headphones), and over 40 mph the headphones have a total loss of function. At first they begin to cut out as if there is a connection problem (imagine your radio signal is going in and out), and as speed and outside noise increases all sound simply disappears except for sporadic crackling. I was very disappointed. I tested them over multiple days with a lot of different variables, always with the same results. During regular day to day they are fine, but not worth the price. I tried all the different size options provided and they never felt super secure when at the gym. Sound quality is ok and the equalizer is nice. I replaced them with the Sony LinkBuds Fit, which are all around much better.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your detailed feedback. We’re sorry to hear the QuietComfort Ultra Earbuds 2nd Gen didn’t meet your expectations in certain situations. They’re designed for everyday use and optimal noise cancellation, but we understand your concerns about performance at higher speeds and fit during workouts. Your insights are valuable, and we’ll share them with our product team for future improvements. If you’d like assistance with fit or sound optimization, please reach out to us at https://bose.life/4smrP70, we’d be happy to help.

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great noise cancellation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is great but sometimes headphones tend to not connect to Bluetooth

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi David, thank you for sharing your feedback. We’re glad to hear that you’re enjoying the noise cancellation feature. Regarding the Bluetooth connection issue, occasional disconnections can happen due to factors like wireless interference, distance or obstacles between devices, low battery levels, or outdated software. To help improve stability, we recommend keeping your headphones fully charged, ensuring they’re within range of the connected device, and checking for any available firmware updates.

      To help you with the issues you’re experiencing, please use this link as your guide: https://bose.life/45zc9DO

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gold11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound like always!!! It’s a Bose!!! Enough said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my son. He loves them. Not bulky. Very slick design. The best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I was not disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the different sound atmosphere adjustments. Bose quality sound. I definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2nd set - so I don't have to share

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, great range and superior sound. My husband insisted on using cheap ear buds ("cause they're all the same")... until he tried mine. Now he has his own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! The sound quality and silence is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good upgrade.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a set of older QC Buds that had failed, the sound quality of these are much Improved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a great sound and have a very user friendly App.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd pair and love them. Noise reduction is great. Best Buy matched price so no need to wait on delivery and able to use them that afternoon.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, excellent sound quality, sometimes they fall off, but they stay on for the most part

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way more sound canceling than expected although the settings may get some getting used to

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is incredible and easy to connect to phone. Hardest part is figuring out how they fit into the case!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds work well for noise cancellation and for listening to music and TV but they are not great for phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    No more painful ears

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable in your ear. All the other brands made my ear hole hurt but these do not.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best sound quality out there! Extremely satisfied would recommend to everyone

    I would recommend this to a friend