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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 853 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the incredible sound quality and the comfortable design of these headphones. Users also frequently highlight the secure fit and the impressive, long-lasting battery life. While the product is highly regarded, some individuals have noted occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 851 reviews
  • Rated 4 out of 5 stars

    Useful Headset for 2 devices

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headsets and can connect to 2 devices at the same time. Sometimes, wearing them for long is not great but overall they are pretty useful to have. The case is a little bulkier than other headsets that I have but I guess they keep the batteries well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Quiet Comfort Ultra Earbuds are FIRE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! The Immersive sound feature was worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better call QUALITY!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call Quality much better now after update!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family loves Best Buy. It is our go-to place for all things electronics. Recently we visited their store with a problem regarding a purchase, and the cashier was fabulous and knowledgeable and quickly and easily exchanged our item. I love that they have a wide range of products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds that have been put out yet. I go through a lot of them and these are the best put out so far!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. Battery life is good. About the same as gen 1. But still great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Head unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly performance and quality sound well recommend recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, really blocks out ambient noise, great for gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earphones money can buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC is excellent, sound quality is amazing, and it is super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! Unfortunately, the ear buds would not connect to my Bluetooth. I tried all the troubleshooting steps. I read this is a common problem with these earbuds. What a waste of a great sounding earbuds!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for sharing your experience with the QuietComfort Ultra Earbuds (2nd Gen). We’re delighted to hear you enjoy the sound quality for music, and we're committed to helping you get the best possible experience with your product, including making pairing simple and straightforward.

      Our online support guide provides step‑by‑step instructions to help with Bluetooth pairing. These include ensuring the earbuds are in pairing mode, checking device compatibility, reducing interference, and clearing previous connections if necessary. You can find the guide here: https://bose.life/4uwhc2l

      Once these steps are followed, we’re confident the pairing process will feel smoother, allowing you to fully enjoy the immersive sound quality and advanced noise cancellation the QuietComfort Ultra Earbuds (2nd Gen) are designed to deliver.

      Rein - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    The Buds of Today

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over all. Only issue was reconnecting after a phone call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have upgraded from previous version and it feels much better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose EarPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I’ve owned! Best sound! I use them daily!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great work flawless the ANC is the best highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ear bud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice good quality sound a d wirh noice reduction.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great but not reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High pitched noise appeared. Ultimately i returned but was overall satisfied with sound quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quietcomfort ultra 2gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and noise cancalation. Would reccomend to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good earbuds really work well especially when it has different modes you can put .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds for all day use. Sound is awesome! Love the bass!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried a fee of these earbuds and these are by far the best. Superb noise cancelling and the best music I have heard.

    I would recommend this to a friend