Customer Ratings & Reviews
- Model:
- 896637-0010
- SKU:
- 12219077
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the incredible sound quality and the comfortable design of these headphones. Users also frequently highlight the secure fit and the impressive, long-lasting battery life. While the product is highly regarded, some individuals have noted occasional connectivity issues.
This summary was generated by AI based on customer reviews.
These are the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried a fee of these earbuds and these are by far the best. Superb noise cancelling and the best music I have heard.
I would recommend this to a friend- Pros mentioned:Sound quality
Smooth Sailing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a wonderful and beautiful and smooth sound. Thank you
I would recommend this to a friend Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great power in a little bud. The only dislike is they dont sit in my ear as id like. Ive changed the size of the bud and still sits not as snug. However, these are nice and everyone who is on the other end of my call say they sound great. No major complaints other than that. Every ear is shaped differently so...
I would recommend this to a friend- Pros mentioned:Sound quality
earbud upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good quality good features, good noise cancelling too
I would recommend this to a friend Keep working on these.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound. Pretty comfortable. My only gripe is it’s not easy to answer my phone. Oh! And this is my replacement pair, the first ones went all static and noise.
I would recommend this to a friend- Pros mentioned:Sound quality
Bose review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds have an amazing sound. They are the best.
I would recommend this to a friend - Pros mentioned:Sound quality
Love these headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, great noise canceling, but poor charging. This is my 3rd pair already.
I would recommend this to a friend - Pros mentioned:Sound quality
Workout Buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these for the gym noice cancellation is awesome
I would recommend this to a friend - Pros mentioned:Sound quality
Nice Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones. The noise canceling feature is superb!
I would recommend this to a friend - Pros mentioned:Sound quality
For heavy work not really.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of sound is great and you can ajuts the eq with it but batterie dies in 4 to 6 hours depending on the mode you use and over time noise in one or both ear pieces usually if they get moist ar wet abit . I do construction and usually i have to change them cople of thimes . So put insurance on them
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback. The battery life of the QuietComfort Ultra Earbuds (2nd Gen) is as follows:
Immersive Audio Off: Up to 6 hours
Immersive Audio On: Up to 4 hours
Charging Case (fully charged): Provides up to 18 additional hours
These are the advertised specifications.
Since they are in-ear earbuds, they are naturally exposed to sweat. However, there's no need to worry, they are rated IPX4, meaning they are water-resistant and can handle sweat and light splashes.
If you're experiencing issues with battery life, here’s a helpful guide that may assist you: http://bose.life/3WgAfOG
Jelyn - Bose Customer Support
- Pros mentioned:Sound quality
Superior sound quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and call quality, bass is out of this world
I would recommend this to a friend - Pros mentioned:Sound quality
Mr. Cobos
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I great item with terrific sound that blocks outside noise
I would recommend this to a friend Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a tv and sound bar and my Best Buy employee reccomed I join the member plus. And it’s already got me back 300 dollars. My Bose ear buds failed after a week and the store didn’t have them in stock but they ordered them shipped to my house for free.
I would recommend this to a friend- Pros mentioned:Sound quality
Bose is the BEST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for music, videos, movies....Awesome...for phones calls it could be improved
I would recommend this to a friend Best in ear headphones of 2026.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these & the air pod pro 3s, these headphones are by FAR better in sound clarity & bass. I also enjoy, the headphones stay in you ear when running or moving around, they feel very secure.
I would recommend this to a friendDefinitely an Upgrade!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!! Love the updated version!! Doing quality has definitely improved and in my option much more comfortable than the original version!
I would recommend this to a friendWhy Did I Wait
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great. I went through years of mid-level earbuds wireless earbuds. Jabra, they are the worst from my standpoint. Their quality and customer service needs to be eternally dumped. Finally I took a step up to the best reviewed. Why did I ever wait???
I would recommend this to a friend- Pros mentioned:Sound quality
Good sound only lasts 1 year
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had to trade in multiple pairs about every year. Great sound, great noise canceling. But the batteries die out and or the case doesn't charge after about a year. Not sure they are worth 300$
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you so much for taking the time to share your experience with us. We truly appreciate your feedback, and we know how important it is for your product to work well and stay reliable over time.
We’re committed to delivering the best possible experience for you. To further assist you with your concern, please reach out to us directly through this link: https://bose.life/49SSe5s and we'll be more than glad to help.
Rein - Bose Customer Support
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Avoid
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was great, noise cancelling was phenomenal. None of that means anything if earbuds cant stay connected to phone and sound quality issues. Owned for about a month. Use them daily for exercise and work.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Brian, thank you for sharing your feedback. We’re glad to hear that you enjoyed the sound quality and noise cancellation of the Bose QuietComfort Ultra Earbuds (2nd Gen), but we’re sorry to learn about the connectivity and audio issues you’ve experienced.
Frequent disconnections or sound problems can sometimes be linked to Bluetooth interference, firmware versions, or device settings. We recommend checking that your earbuds are updated to the latest firmware through the Bose Music app, and ensuring your phone’s Bluetooth settings are optimized. If you’re using them during exercise, minimizing interference from other nearby devices can also help improve stability. Your feedback is valuable, and we’d be happy to guide you through additional troubleshooting steps to enhance your listening experience. Here's a helpful guide: https://bose.life/3Qalmy1
Jelyn - Bose Customer Support
Bose 4 Life
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Bose quality sound.if youre an audiophile this need to be on your purchase list
I would recommend this to a friend