Customer Ratings & Reviews
- Model:
- 896637-0010
- SKU:
- 12219077
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the incredible sound quality and the comfortable design of these headphones. Users also frequently highlight the secure fit and the impressive, long-lasting battery life. While the product is highly regarded, some individuals have noted occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Great product but bad lifespan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best earphones I've ever used but they only last me around 6 months because of how much I wear them. The glue kind of falls apart by then. Love them otherwise
I would recommend this to a friendbest brand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely loved these headphones. They’re super lightweight, the sound quality is amazing, and it’s the best brand.
I would recommend this to a friendWatch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful when i was asking for help in thr store. I got help directly from the supervsior who seems like he is just like everyone else of his staff
I would recommend this to a friendThey are great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great. I strongly recommend.. I have nothing bad to say about them..
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That’s amazing earbuds, higher recomended and the best buy store guys are the best
I would recommend this to a friend
Bose headphones
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my brother in law and he loves them!
I would recommend this to a friendBose Quiet Comfort Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these earbuds as a gift for my boyfriend after he bought a pair of horrible ones that didn’t compare at all! He absolutely loves them. No company makes better!
I would recommend this to a friendSuper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for running and another sports. I recommended
I would recommend this to a friendA gift.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product for non sport use. Bose has another product for the sports activist. Great products with great sound! Choose Bose!
I would recommend this to a friendUnstable and poor sound at the price range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was not as expected given the price range. Worse of all was the grip and stability on the ears. Easily loosen and fall off in normal walks…
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello! We’re sorry to hear that the Bose QuietComfort Ultra Earbuds (2nd Gen) did not fully meet your expectations. We understand how important comfort and stability are in achieving great audio performance and effective noise cancellation. The QuietComfort Ultra Earbuds (2nd Gen) are designed with a “fit that won’t quit,” offering nine different combinations of eartips and stability bands so you can find the setup that works best for you. Adjusting or changing the eartips can often make a big difference in securing the right fit and improving comfort during longer listening sessions.
Here is a full guide to getting the right fit that may help you find the most comfortable and effective setup: https://bose.life/4wVKzwy
If the issue continues after trying these steps, our support team will gladly assist you with further troubleshooting: https://bose.life/contactus.
We hope this helps you achieve the right fit so you can fully enjoy your QuietComfort Ultra Earbuds (2nd Gen).
Sophie - Bose Customer Support
Great item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them!!! Highly recommend purchasing these earbuds!
I would recommend this to a friendNot great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok at best volume could be better I would say should have did more research on them
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Scot, thank you for sharing your feedback. We understand you feel the volume could be better. If it doesn’t seem enough, you can try adjusting it through the Bose app’s equalizer or switching music apps for a better listening experience. You can also check out this helpful guide if you’re experiencing low volume: https://bose.life/40qAE2W
If you need further assistance or have other concerns, feel free to reach out to us through this link: http://bose.life/globalsupport
Jelyn - Bose Customer Support
GREAT PRODUCT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hubby says these are the best ear buds he has ever used hands down!
I would recommend this to a friendBest earphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them as a gift, my partner loves them! They were a great buy!
I would recommend this to a friendGreat Headphoens
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones wife really love them. Only downside the ability to track headphones when lost. Always love Bose brand.
I would recommend this to a friendAmazing Earbuds!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bass is amazing, sound quality overall is really good. Would recommend for sure
I would recommend this to a friend- Cons mentioned:Connectivity
I'm a little disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My buds be in the case and it will show connected. If one dies the other one won't work. Battery life is not good.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Letisha, thank you for sharing your feedback. The Bose QuietComfort Ultra Earbuds (2nd Gen) have a battery life of up to 6 hours with Immersive Audio off, up to 4 hours with Immersive Audio on, and up to 18 hours when using the charging case at full charge. If your earbuds are delivering shorter playtime compared to these specifications, you can check out this helpful link for guidance: https://bose.life/3YvcMu8
If the earbuds still show as connected while in the case, it usually means they are not properly seated. Please check the charging pins inside the case and ensure the ear tips are correctly placed on the earbuds so they sit securely and charge properly.
Jelyn - Bose Customer Support
Bose ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are good.... But not for what i need them for...I work outside and it's cold. So with a facemask on at times.. The earbuds are too touch sensitive...It be changing to all the different modes that it irritates me. Without a facemask on they works perfect. I guess I'm going back to my old earpieces till it gets back warm...I don't recommend these to my co workers. But to others outside my trade. These are perfect for you... My review is only based on why I bought them and wanted them for...
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, Rodney! Thank you for sharing your experience with the QuietComfort Ultra Earbuds. We appreciate your positive comments about how well they work without a facemask, and we understand how important it is for your earbuds to function seamlessly in your work environment. Currently, the earbuds do not have the ability to disable touch controls, which is why wearing a facemask can sometimes trigger unintended actions.
Gloria - Bose Customer Support
Grate product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great choice! I highly recommend it for everyone. .
I would recommend this to a friendNoise canceling is pretty awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The different modes are really great for different applications.
I would recommend this to a friend