Customer Ratings & Reviews
- Model:
- 896637-0010
- |
- SKU:
- 12219077
Customer reviews
Rating 4.6 out of 5 stars with 854 reviews
(854 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the incredible sound quality and the comfortable design of these headphones. Users also frequently highlight the secure fit and the impressive, long-lasting battery life. While the product is highly regarded, some individuals have noted occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Is nice they do a strong noise Canceling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound good and the noise cancelations help you more
This review is from Bose - QuietComfort Ultra Earbuds (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds with Immersive Audio - Black
I would recommend this to a friendRated 5 out of 5 stars
Clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This review is from Bose - QuietComfort Ultra Earbuds (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds with Immersive Audio - Desert Gold
I would recommend this to a friendRated 4 out of 5 stars
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife love her Christmas Gift, she wears them often when she's walking or on the treadmill at the gym working out
This review is from Bose - QuietComfort Ultra Earbuds (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds with Immersive Audio - Black
I would recommend this to a friendRated 5 out of 5 stars
Love them
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I would highly recommend them. -- KB
This review is from Bose - QuietComfort Ultra Earbuds (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds with Immersive Audio - Black
I would recommend this to a friendRated 5 out of 5 stars
Happy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, happy with the recommendation. Would hoghly recommend
This review is from Bose - QuietComfort Ultra Earbuds (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds with Immersive Audio - Black
I would recommend this to a friendRated 5 out of 5 stars
Ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product. Easy to use and the quality of the product is as advertised
This review is from Bose - QuietComfort Ultra Earbuds (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds with Immersive Audio - Midnight Violet
I would recommend this to a friendRated 4 out of 5 stars
Bose quit Comfort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality but it makes me tired after 2 hours in my ears.
This review is from Bose - QuietComfort Ultra Earbuds (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds with Immersive Audio - Black
I would recommend this to a friendRated 5 out of 5 stars
Bose ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift for my husband. He raves about them everyday, I apparently did good!
This review is from Bose - QuietComfort Ultra Earbuds (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds with Immersive Audio - Black
I would recommend this to a friendRated 5 out of 5 stars
My best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion this pair of earbuds are the best I have.
This review is from Bose - QuietComfort Ultra Earbuds (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds with Immersive Audio - Midnight Violet
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this bose earbuds. I sometimes forgets I have then in.
This review is from Bose - QuietComfort Ultra Earbuds (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds with Immersive Audio - Midnight Violet
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
So many issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds were honestly pretty uncomfortable, I tried every variation and still couldn’t wear them for more than 30 mins without my ears hurting or having to adjust, also when I would adjust the touch settings are so sensitive I would either end a call or skip a song, and I couldn’t even tell if the audio quality was good because of the connectivity issues, there was always a delay or the earbuds wouldn’t connect.
This review is from Bose - QuietComfort Ultra Earbuds (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds with Immersive Audio - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your feedback! One of the new features of the Bose QuietComfort Ultra Earbuds (2nd Gen) is the ability to disable touch controls through the Bose Music app, a great improvement over the first generation.
Bluetooth disconnections can happen due to several factors, including wireless interference, distance from the paired device, low battery levels on either device, or outdated software. Physical obstacles such as walls or metal surfaces can also weaken the signal, and in some cases, protective cases or certain devices may interfere with the connection.
To help you resolve this, here's a troubleshooting guide: http://bose.life/4h2grYO
Jelyn - Bose Customer Support
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Started out amazing, then awful
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved them and they worked great but after just a few months they completely stopped working. The bluetooth connection would not stay connected to my phone. I tried everything to trouble shoot the issues but nothing worked. Needed to buy a new pair of earbuds, was very upset.
This review is from Bose - QuietComfort Ultra Earbuds (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds with Immersive Audio - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Miranda, Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the Bose QuietComfort Ultra Earbuds (2nd Gen).
We're sorry to hear that the Bluetooth connection stopped working after only a few months of use. To help resolve the issue, we recommend following the steps in our Bluetooth connectivity troubleshooting guide, ensuring your earbuds are updated to the latest firmware, and removing and re-pairing them with your phone.
If the issue persists after troubleshooting, please contact Bose Support for further assistance. Thank you for your feedback and patience.
Troubleshooting Link:
https://bose.life/3RBHHVO
Bose Customer Support:
https://bose.life/4x9iwZP
Cedrick - Bose Customer Support
Rated 5 out of 5 stars
headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I've ever had.These are the best headphones I've ever had.
This review is from Bose - QuietComfort Ultra Earbuds (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds with Immersive Audio - Midnight Violet
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can i say about bose...they are awsome wouldn't pick a different brand over BOSE!!!
This review is from Bose - QuietComfort Ultra Earbuds (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds with Immersive Audio - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service product is the best ear buds to buy. Thank you for the professional support and team members
This review is from Bose - QuietComfort Ultra Earbuds (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds with Immersive Audio - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Good not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not stay in while working outside and was not loud enough. Good quality sound otherwise
This review is from Bose - QuietComfort Ultra Earbuds (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds with Immersive Audio - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Maximum, thank you for sharing your feedback with us. We truly appreciate you letting us know that you enjoy the good sound quality of the earbuds. We’re sorry to hear that the fit and volume did not meet your expectations. We understand how important a secure fit is to ensure the best audio experience. To help resolve your concern, here is a helpful guide: https://bose.life/4oHRCDN with steps to improve both fit and sound performance. If the issue persists even after trying the recommended steps, please don’t hesitate to reach out to our customer support team through this link: https://bose.life/4aidWjV
We hope this helps you enjoy your earbuds to the fullest!
Sophie - Bose Customer Support
Rated 5 out of 5 stars
Bose - Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for an awesome product. Great buying experience. Seamless and convenient!
This review is from Bose - QuietComfort Ultra Earbuds (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds with Immersive Audio - Desert Gold
I would recommend this to a friendRated 5 out of 5 stars
Best buds.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. AmazingAmazingAmazingvAmazingAmazingAmazingAmazingAmazingAmazingAmazingAmazing.
This review is from Bose - QuietComfort Ultra Earbuds (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds with Immersive Audio - Black
I would recommend this to a friend- Pros mentioned:Battery life, Comfort, Fit
Rated 5 out of 5 stars
My New Top Earbuds For Work
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose Quiet Comfort Ultra 2 earbuds have some pretty nice features, and they has become my favorite earbuds to use when I’m at work. They have good battery life, a decent amount of customization, and a comfortable fit. However, there are some drawbacks—like wind noise cancellation, case and earbud size, and removing / replacing the earbuds from and to the case. The Bose earbuds come with the medium-sized rubber fitments already installed on the earbuds. Large and small sizes are also included in the packaging. For me, the medium size seemed to fit well and are comfortable. The Bose app allows you to check the “seal” against your ear and provide advice if the fit is good for the noise cancellation and immersion features. The app indicated that the medium sized fitments were the best for me. On extensive walks, the earbuds are secure in my ear and did not need adjusting. I have not tried them yet while cycling, but based on the way other earbuds have felt in my ear, I do not think these will have a problem staying secure, with an “every now and again” double-check (because I’d hate to accidently lose an expensive earbud). I’ve had the earbuds in for as long as almost six hours continuously without any discomfort. I do think the Bose earbuds are a bit large, especially compared to my coworker’s AirPods. They stick out of my ears noticeably more, but it is not offensive. Accordingly, the case is also on the large side, but still small enough to fit in a pocket without issue. Removing and replacing the earbuds from and to the case is nothing short of horrible. I have been using these earbuds for almost a week and I still cannot find a way to remove the earbuds from the case with one hand. In addition, there is a very particular way to grasp the earbuds to remove them without fumbling and dropping them or having them plop back into the case. Putting them back in the case is equally as aggravating, as it is difficult to see the proper orientation and they often don’t go in all the way on the first try. Very poor execution. Sound quality is what most people consider for earbuds, and these Bose QC Ultra 2 earbuds do not disappoint. I am most impressed by the Immersive Sound feature. When I first set it up, I was literally blown away with how the earbuds simulate the direction of the sound. Playing music from my phone and looking at my phone, I would swear the music is coming from the phone. And if I glance up to my computer, I would swear the music is coming from there. I have never experienced anything like that before. The noise cancellation is mostly amazing. I work in a busy office setting and these earbuds can completely drown out external noise when I am listening to music. For podcasts, most of the background noise is drowned out, but not completely. Outdoors, the background noise is reduced, but certain sounds still come through—which for me, is good, because there should be some awareness of background noise during most outdoor activities I participate in. I have yet to find an earbud algorithm that drowns out wind well while walking, running or cycling. This set of earbuds does it better than most, but it is still marginal. Bass and treble response are really nice, and both music and voice come across very rich and crisp. In the app, there is the ability to add customized modes. In addition to the 3 standard ones (quiet, aware, and immersion), I set up one for work and one for running (you can’t change the description). In each of the custom modes, you can adjust the amount of noise cancellation. In the app, you can select which modes are your favorite, and then you can change between favorite modes using (in my case) the left earbud. I personally do not use the Aware mode because I find it deafening, especially with wind. Instead, I use the custom “running” mode with a specified amount of noise cancellation. The equalizer has much to be desired, as there are only three settings (low, normal, high) for three frequency ranges. I would hope a future software update addresses that. The touch sensors on the earbuds work really well for changing modes and for play / pause, track advance, phone answering, etc. Other earbuds don’t execute this well, so this very well designed system was quite welcoming. Battery life was about 5.5 hours with near-constant use. The case charges the earbuds quite quickly and the earbuds can be charged a few times with the case before the case needs recharging. The app shows the charge status of the earbuds and the case, which is convenient. For connectivity, the earbuds can be paired to two devices at a time, but you can have it “remember” well more than two devices. When you put the earbuds in your ears, they indicate what devices are paired at the time. I’ve had no issues with the earbuds changing between devices—specifically, my computer and my phone. It is seamless. This might seem like a minor consideration for some, but it’s really nice for me. When using Microsoft Teams and joining a meeting, the earbuds will chirp once in each ear to let me know that Teams has recognized the earbuds and will be using them for the call. When the meeting is over, the earbuds indicate that the call has ended. Both of these are minor, but really nice touches! Overall, I am happy with the Bose Quiet Comfort Ultra 2 earbuds. They have replaced the earbuds I have been using for the last few years because of the better sound quality, the significantly better noise cancellation, and an app that is actually useful. Even though they are a little large and a bit cumbersome, the well designed features make them my top choice.
This review is from Bose - QuietComfort Ultra Earbuds (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds with Immersive Audio - Black
I would recommend this to a friend Rated 4 out of 5 stars
Good not the best to me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Are really good headphones just not worth $350 to me
This review is from Bose - QuietComfort Ultra Earbuds (2nd Gen) True Wireless Noise Cancelling In-Ear Earbuds with Immersive Audio - Midnight Violet
I would recommend this to a friend











