Customer Ratings & Reviews
- Model:
- 896637-0010
- SKU:
- 12219077
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the incredible sound quality and the comfortable design of these headphones. Users also frequently highlight the secure fit and the impressive, long-lasting battery life. While the product is highly regarded, some individuals have noted occasional connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
For The Price, And The Brand, I Was Spect More
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Always Think No Others Brands Are better Than Bose, I Always Look For The Best Quality, But Is Hard To Manage, Sounds Good, But Is Not Good Inuff For Gyms, Is Falling And Is Not Volume Control, I Have To Stop, And Get My Phone, And Manage It, Thanks To Im Have The Total Membership From Best Buy, And I Think I Going To Return
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Luis, thank you for sharing your feedback, and we’re delighted to hear that you found the sound quality of your Bose QuietComfort Ultra Earbuds (2nd Gen) to be good. At the same time, we sincerely apologize for the difficulties you’ve experienced using them in the gym, this is not the experience we want for our customers.
Just to let you know, the Bose QuietComfort Ultra Earbuds (2nd Gen) are equipped with touch control features. By tapping or swiping the touch surface of either earbud, you can play/pause audio, adjust the volume, manage basic call functions, control noise cancellation, and even use a Shortcut. This means you don’t need to stop your workout to reach for your phone.
Here is a helpful touch control guide: https://bose.life/43RTKAX you can check out to make sure you’re getting the most out of your earbuds. We hope this helps resolve your concern and allows you to enjoy your Bose QuietComfort Ultra Earbuds (2nd Gen) in the gym without hassle.
We want you to experience the very best from your Bose product, and we’re always here to assist you further if needed.
Sophie - Bose Customer Support
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud as I expected was also hoping there would be significantly more bass than there is.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for sharing your feedback. These earbuds feature CustomTune so you can adjust treble and bass using the Bose app. Once you download the Bose app, follow the steps on the link provided to adjust the sound to your preference: http://bose.life/4h0Ijg3
Hope it helps!
NJ - Bose Customer Support
Buy these!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freaking amazing! I had the Gen 1 buds and these are definitely better!
I would recommend this to a friendAmazing sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and smooth, thanks to my total membership I was able to upgrade to this beauty.
I would recommend this to a friendBose - QuietComfort Ultra (2nd Gen)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They do a great job, they met my expectations i recommend to buy this one
I would recommend this to a friendHigh Expectations, Poor Delivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in these earbuds. If they don't successfully connect to the Bose App they won't connect to your phone regardless of platform (Android and/or IOS). Once they do, they consistently disconnect from phones. Works well with tablets and laptops. but not phones. This is clearly a Bose App issue that needs to be resolve.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Heather! Thank you for sharing your experience with us. We truly appreciate your feedback regarding the Bose QuietComfort Ultra Earbuds (2nd Gen). These earbuds are designed to deliver a premium listening experience with world-class noise cancellation, helping reduce background noise for more immersive audio. They also feature Bose Immersive Audio for a more spacious and lifelike sound, along with CustomTune technology that personalizes audio performance to your ears.
We understand your concern regarding the connection behavior with your phone and how important a stable connection is when using the Bose app.
To help resolve this concern, here is the link where you can check our troubleshooting steps that help you address the issue:
https://bose.life/4v5S82q
Cedrick - Bose Customer Support
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vary about this and i can't wait to see new versions of bose
I would recommend this to a friendBOSE EARPODS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product and totally recommend it. good
I would recommend this to a friendMi experience with BestBuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and the customer experience was amazing
I would recommend this to a friendBudtastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my husband he absolutely loves them uses them everyday for everything
I would recommend this to a friendBose ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buds ever!! No others compare TY Bose and Best Buy!
I would recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great great great great great great great great great great
I would recommend this to a friendRecommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little sensitive to control, but high quality like all Bose products.
I would recommend this to a friendGreat product bad shipment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, only buy in store, bestbuy will lie and say they can ship it to you, lies
I would recommend this to a friendQuiet comfort
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. Just not a fan of the voice. I like the first gen voice better.
I would recommend this to a friendEar buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this product is top quality its better then the beats and air pods
I would recommend this to a friendBose are the best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love these and the battery life is amazing!
I would recommend this to a friendBose earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are really great I like everything especially the guy the world charges now I even like more
I would recommend this to a friendGreat Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Works great when I work out at the gym or a simple run.
I would recommend this to a friendThe best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive tried every other ear buds and bose are the best. This is my 3rd pair
I would recommend this to a friend