Customer Ratings & Reviews

Great sound, they cancel out noise & fit nicely in your ear

Great fit and customization with tips/wings where anyone should be able to make these comfortable. Audio quality is fantastic. Noise cancellation is class leading and honestly insane for a pair of earbuds. Transparency is good but not amazing. Few other products I’ve used are better there. Biggest issue I have is that when the right earbud is touched while in my ear it creates this weird reverb noise. Tried multiple different tips and adjusted how the buds sat in my ears, couldn’t fix this issue.

The sound quality is excellent - that’s the big plus that makes these worthwhile. But there are some operational glitches. Sometimes when I put them in my ears, they keep changing from quiet to aware to immersive, and it just goes on a cycle where it keeps changing and speaking the word for each new setting, making them unusable in that state. To stop it you have to put them back in the case, then put them back in your ears. The app is also fussy. I have a Samsung tablet and it doesn’t want to use the main Bose app on that, it wants me to download a separate app for Bose earbuds. So I did, and it can’t find them. The regular Bose app works fine on my Pixel 9 phone. Then there is the need to get them adjusted right to your ears, so you will probably have to try the different ear cushions. No problem there, but when I position them for the best noise cancellation with the correct ear cushions, part of my ear covers up the microphone and people I am talking to on the phone can barely hear me. So I have to put them in a compromise position in my ears where I get OK noise cancellation yet can still use the microphone. Finally, Bose needs to have a setting in the app where you can turn off the touch control on the earbuds. Anytime I need to reposition them in my ears, by touching the earbuds i often cause them to hang up a call, pause the music, or change to a different audio setting. I would rather just control these things from the device and not have to worry about the earbuds changing something every time I touch them.

If you have long hair the touch in them is sensitive so it can pause the music along with if you like wearing a hoodie when working out. I use a hat to fix that issue or else it will be pausing all the time. The sound and quality is great and definitely noise canceling. Easy to connect. Battery is great.

The fit is perfect, sound was amazing and the noise cancellation is top notch. Definitely happy I went to these after using AirPod pros for years. These headphones are really nice. The sound quality is unreal. Sounds like you have full over ear headphones but in a bite sized package

Great comfort and sound, I really enjoy the different modes selection for listening and when you go to quiet you just melt into the music with no distractions or noise. Highly recommend if you are looking for style comfort and high quality these are the jam, literally Bluetooth range is also exceptional

Good fit. Excellent ANC. App is easy to use. Multi point connection lets me use 2 devices at once. Great sound.

I have had every version of the bose quite comfert head phones and theas are better then the last. I work in construction were i wear these for 10+ hrs a day there comfortable and the nose canceling cant be beat. And there sound quality is top notch and not just all base. My only complaint is they have gone up in price. I would buy them again if i had to i would juts wait until they were on sale

These earbuds fit comfortably in my ear and the sound is perfect!

Best earbuds I’ve ever used. I live in New York City, so noise-cancellation is a main concern. These do better than any other earbuds I’ve ever tried, and better than most over-the-ear headphones to block out noises of loud music in the gym, airplane and traffic noises. The Bluetooth connectivity is great. My iPhone connects to these right away, and never drops the connection until I purposefully disconnect. I dinged this product two stars under “connectivity” because of flaws in the charging case (see below). The charging case is not as good as the earbuds themselves, and as far as I know, as of this writing, there are no Second-Gen cases available separately yet. Two things have happened with the cases for me on this and the First-Gen versions. (1) they stop charging one of the earbuds, or (2) charge them unevenly, so that one reaches 100% while the other reaches only 80%. I’ve tested this with the same buds in other charging cases, and concluded the problem lies with the charging cases. With the First-Gen version, one of my buds developed a kind of short or internal electrical issue that produced a constant static clacky sound. I hope this Second Gen pair does better!

They are comfortable and have great sound. I just couldn't track it if I lost it ..

Comfortable, connects fast and goods battery life, the reason I gave it 4 stars ⭐️ is because the touch controls are too sensitive.

Have tried other ear buds and had a hard time wearing them keeping them in hearing correctly blah blah blah blah. These are great they’re easy to wear. I forget that they’re in and the sound quality is great.

I recommend them 100%. They have incredible audio quality and are very comfortable. I would definitely buy them again.

I got back into in-ear earbuds recently after having a terrible experience, and I'm so glad I landed on these! The sound is just phenomenal and the app is super easy to use to change the noise-canceling levels, the equalizer, and the immersive sound options. The fit is nice, and I'm glad it came with different sizes so I can find the best long-term fit size for me. Great product

I liked the fit and design of this gen2 earbuds, sound quality is decent.

I have owned quite a few high end earbuds over the years and by far this is my favorite so far. Here is why; 1. Very comfortable 2. Best Noise Cancelling functionality thus far 3. Sound quality is top tier. Very happy with my purchase.

It's an amazing product. The app is great as well. The noise canceling along with other features are great. The only thing id say is that it probably isn't great for running. I mean, I use it to workout, and it seems great, but I still need to test it out for cardio.

Excellent sound and very comfortable. The price is right too.

The sound is awesome and the Noise Cancelling is superb. Because of the noise canceling it takes a little adjustment to recognize sounds of approaching vehicles when walking. Once you've heard a few then it becomes no issue. Once you find the right size fit they are very comfortable and secure in the ear.