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Customer Ratings & Reviews

$379.00
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The comparable value is $449.00

Customer reviews

Rating 4.7 out of 5 stars with 571 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality of the product, with many describing it as top tier. They also appreciate the comfort, noting that the headphones fit comfortably and stay on well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 571 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent, recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like you're in your own world, the noise cancellation is pretty good and sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best Head Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality, love how comfortable they are, and sound quality amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgrade from my Sony xm4 headphones. I’m happy I did! The Bose Quiet Comfort Ultra gen 2 headphones are more comfortable. The headband doesn’t press down like the Sony headphones and the padding on the ear cups is cushy. The sound is great, and I really like the option of wired lossless audio. The battery lasts a long time! I ordered open box headphones to bring the price down. I have a feeling someone just wanted a different color, because these are great headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose QC Gen 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use headphones for the gym and this purchase was an impulse, but I’m glad I pulled the trigger. The gym I go to plays really loud music and with the anc I can barely hear it, but if I raise the volume I won’t hear nothing from the outside world. They’re very comfortable during my training weightlifting and cardio (stairmaster). This is my first pair so I hope it’ll last.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get easily distracted and needed to stay focused on my projects while at a cafe. I shopped around and tested. wanted a headphone with good call quality, great noise cancelling and great sound. It did not disappoint and the sound quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding noise reduction, exceptional sound quality. I’ve always enjoyed the Bose brand, and this was an excellent addition to my collection, I use them outdoors quite often and wear them everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have five most products already. I love both. I love the earbuds and I love this one and I like this one better than the first one but this one fits my head pretty good. And I love this changing for the sounds that you have definitely like this. Haven’t tried it on my TV yet, but will try it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mrs . queen.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boses has the most awesome quality\ sound that you can hear it make your music sound so great. This is great value for the money I recommend bose I have been buying boses for decades

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound incredible! They also have a much more durable feel than the last model, which is also refreshing to see in upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Use the a lot in the immersion mode, I love the style and fit

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and immersive audio is a game changer. Best headphones I’ve had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purple rain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones plus the color fire cant beat bose audio

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    bose headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price , sound is not bad i would definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Grad school ready

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for helping me concentrate and mute the world!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best of them Noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best good for noisy environment. Good for loseless audio feature

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The QuietComfort Box has been Checked Again

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed Bose products over the years but had never tried their noise cancelling over the ear headphones. While the 2nd Gen product is brand new, the original Quietcomfort headphones have earned almost universal praise. I believe more kudos are in order with this new model. I can report to you that the Quietcomfort ‘phones, although enclosing and sealing off my ears completely, are quite light, comfortable and non-fatiguing. It is possible to forget they are there as you enjoy the music. In fact, my first night of listening found me waking up the next morning with the ‘phones in place over my ears. They are that non-constricting. From opening the box to listening to music takes only a couple of minutes. I installed the software on my smartphone, pressed the on button on the ‘phones and got a confirming LED light. The software recognized the headphones, and I had the devices paired easily. Musical satisfaction was instantaneous. The presentation was neutral. I did use the app to knock down the lowest bass response down a few decibels to meet my personal preferences. Full equalization is available if you are so inclined. I felt my adjustment was just a small tweak. The active noise cancellation must be experienced to be believed. I am not going to be flying this month, so I tried to come up with a way to evaluate the ANC without getting on a plane. I turned to YouTube and found a pink noise presentation which was probably set up for students and others who wanted to have a way to physically drown out distractions for study and sleep. I bumped up the pink noise to almost 70 decibels through my speakers while listening to music through the Bose’ phones. The noise reduction was quite effective. I was able to hear music only with the headphones over my ears and got blasted with the pink noise when I took the ‘phones off. Between songs the pink noise was muffled to the extent it could have almost been mistaken for tape hiss. Battery life has been excellent. A full charge is said to provide 30 hours of playing time. These ‘phones certainly meet that spec, and when you take them off, they automatically go into a sleep mode to preserve battery life. One feature that I absolutely love is that you can successfully pair these ‘phones to multiple devices. So many similar products do not offer that feature. I rate the sound quality as top notch and have used many headphones both wired and wireless over the years. If you value comfort and noise reduction, you will be making a serious mistake if you don’t give these a try. Highly, highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite comfort all day

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best way to enjoy your private listening experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound quality but slight problems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the first week of owning the quality of sound was great but later had problems with a ringing effect when putting anc mode to high

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Well rounded and feature rich

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Ultra 2nd Generation in black look, feel, and sound great! Having owned numerous over the ear headphones through the years, they all have had various shortcomings such as battery life and comfort or poor fidelity and sound quality. The Bose QC Ultra have nailed the feature set and are an all around great set of headphones. The Bose QC Ultra feature a clean, modern design that looks and feels solid, apart from the hinge design of the cups (easy to pinch your fingers or hand) and easily lay flat on a surface or fold into the included carrying case. The QC Ultra have an adjustable soft, leather padded headband and equally plush leather ear cups, which are extremely comfortable even for extended wear with their 30 hour battery life. The headphones are also fairly light and don’t create any pressure points, which is a must. The controls are limited and simple, but you have everything you would need with gestures from volume and call control to playback or immersion settings. There is even a customizable shortcut action where you can set to battery level, immersion, voice assistant or even Spotify resume. I would like Bose to expand this function further but it is great that you have some control over the behavior. The QC Ultra come with a 2.5 to 3.5 mm adapter cable, but the real treat here is the USB C port which supports wired lossless audio. Audio quality is great and rich with that signature Bose sound. Within the app you can customize the Bose QC Ultra even more with custom immersion modes and equalizer access. The Bose QC feature CustomTune tech, which analyzes sound and adjusts it to the shape of your ears for optimal audio reproduction. I am not sure how much it adjust the audio but music is rich and detailed while having a wide, virtual sound stage. The immersion setting provide convincing instrument separation, which widens the presence and depth of the track. the Bose QC Ultra headphones aren’t just for music, with Cinema mode movies sound great and easily as enjoyable as my full theater system. If you are not looking to pipe any audio into your ears, the noise cancelation is top notch and can be utilized without audio to provide peace and quiet anywhere. The Bose QuietComfort Ultra are some of the best all around headphones I have ever owned; from the fantastic spatial audio to the incredibly effective noise cancellation, they have everything you need in a premium set of headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose Quiet Comfort Ultra 2nd Gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great headphones, the quality is amazing. I just wish it had a little more bass to the headphones

    I would recommend this to a friend