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Customer Ratings & Reviews

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The comparable value is $449.00

Customer reviews

Rating 4.7 out of 5 stars with 571 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the superb sound quality and exceptional comfort of the product. They also highly praise its long battery life, light weight, reliable connectivity, and premium design. However, a few users have expressed concerns about the ANC performance, noting that it does not effectively block background noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 571 reviews
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous version of these and so I ordered these when I needed to update/upgrade. There were not well made, comparatively and cost $100 more. Bose sound is really good but the structure was made with cheaper materials and was not sturdy and substantial. They felt like you had to handle them delicately to avoid them breaking. Very disappointed as I was excited to get them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your experience with us. We’re glad to hear you enjoyed the sound quality, and your feedback about the materials and overall durability is very valuable. Insights like yours help us identify areas where improvements can make a real difference. We truly appreciate you taking the time to share your thoughts, and we encourage you to reach out to our support team if you’d like us to look into your concerns further. You can reach us through this link. (http://bose.life/globalsupport)

      Jelyn - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Boseheadset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the updated software keeps losing connection at random times.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for sharing your feedback with us. We understand how important Bluetooth stability is when using your headphones, and we’d love to help you get the best performance from your QuietComfort Ultra Headphones (2nd Gen).

      For connection issues, our online support guide provides step‑by‑step troubleshooting tips to help stabilize the Bluetooth connection. In addition to keeping your software up to date, the guide includes actions such as rebooting, resetting the product, and removing the headphones from your paired device list. These steps, along with other helpful checks, may resolve the issue. You can view the guide here: https://bose.life/3PIojoX

      We’re confident that once these steps are followed, your Bluetooth connection will be more stable, allowing you to enjoy uninterrupted listening and the premium audio experience QuietComfort Ultra Headphones (2nd Gen) are designed to deliver.

      Rein - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall review 4/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noice Cancellation - 5/5 Sound quality - 4/5 Build quality - 3/5 (we can think of metal build in this price range)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device, Not for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, a little too tight for my head. Love the form factor compared to other headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Expensive but worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for a 18 hour plane ride. Block out all noise. Sounds amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly answered my questions. The Headphones are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I used it to go to the gym or just in my afternoon runs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the headset boss got the juice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product seriously one of them best headsets I ever own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones! ☆Bose☆ !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful headphones! I very much appreciate the noise-cancelling feature. The audio quality is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose-Quiet Comfort Ultra Headphones (2nd Gen)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Quality ! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best all around Headset for Gym, Office, ect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the studio beats before. This are on a completely different level. Justifiying the cost was tough in the beginning but, i am extremely happy i purchased them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music lovers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best headset yet!! Best bang for the money on hi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE: Yesterday, Today, Tomorrow...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a consumer of only Bose products for sounds (headphones, soundbars, subwoofers) for the past 20+ years. From the QC15 to the QuietComfort Ultra (2nd gen), I've yet to be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Annoying auto off feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preface: I LOVE Bose sound quality and have been using their headphones for over 10 years, however, the QC Ultra Gen2 headphones have the same issue as Gen1: Bose expects you to just take them off your head and let them auto disconnect from your devices, but this auto disconnect doesn't consistently work. Many times the headphones stay connected and audio plays through the headphones even when they aren't on your ears. Very annoying. Like the Gen1, I returned the Gen2 and say with my Sony MX5 until Bose changes this behavior.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Jobey, we're delighted to hear that you're a long-time Bose fan, and love the sound quality of the QuietComfort Ultra Headphones (2nd Gen)! The headset has two features which you will find helpful and address your feature request.

      The headphones will indeed disconnect from your devices after 3 seconds when they are removed from your head, and with the earcups laid flat or when they are stored in the case. If they are removed from your head and left in any other orientation, they will disconnect from your devices after 10 minutes. The headphones will immediately reconnect when you place the headphones back on your head.

      If you'd instead like to just pause audio when you're on the go, on-head detection in the headphones are enabled to pause and resume audio when simply lifting or placing back the right ear cushion. If you'd like any further product set-up help, don't hesitate to reach out to us. We'd be happy to help make sure you're getting the most from all the features of the headset!

      Andy - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Even Better Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has gone even farther with sound and adjustments!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beautiful looking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones so far. Nice noise cancellation and sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not only attractive but are comfortable and has great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality-seems to be very comfortable great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QuietComfort...Ahhhh!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! I already had a pair of QuietComforts, but these are a step up. I haven't gone wrong with purchasing a Bose product yet!

    I would recommend this to a friend