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Customer Ratings & Reviews

$379.00
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The comparable value is $449.00

Customer reviews

Rating 4.7 out of 5 stars with 571 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the superb sound quality and exceptional comfort of the product. They also highly praise its long battery life, light weight, reliable connectivity, and premium design. However, a few users have expressed concerns about the ANC performance, noting that it does not effectively block background noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 571 reviews
  • Rated 5 out of 5 stars

    SEEMS LIKE A GOOD PRODUCT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY ARE GOOD, WAS A GIFT AND I HAVENT HEARD NOTHING BACK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headsets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose never disappoints! Great purchase! Perfit for what we are needing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are exactly what I wanted and expected. Perfect for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure where I stand

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the first gen and I can’t say I recommend the upgrade, I prefer the sound profile on the first gen. The ANC did improve but it’s not like 1st gen was bad at all

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there, we're delighted to hear you're impressed by the performance of our best noise cancelling on a headset.

      The next-gen QuietComfort Ultra Headphones provide improved overall audio performance through even more natural-sounding highs and even deeper bass at louder volumes. Try customizing your listening experience using the built-in EQ features of the Bose app to fine-tune your headset to your own preferences and maximize your enjoyment from the headset. Appreciate your feedback!

      Andy - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Hvacman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these eye phone are the most reliable on the market

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Gangster phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones, but at the same price point the xm6 dominate it. they do have usb C which is pretty nice for wired usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Bose is the best headphones on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these since my Beats Studio broke and so far loving them so much more!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Comfortable quiet fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits comfortably, but bass is pretty non existent. Clarity to music is pretty good though

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Darianb, thank you for sharing your feedback with us. We’re glad to hear the Bose QuietComfort Ultra Headphones (2nd Gen) fit comfortably and that you’re enjoying the clarity in your music. We also understand how important bass performance can be. The bass can be adjusted through the Bose app, and sometimes it may also depend on the music or the streaming app you’re using. If you’d like, we can guide you through sound optimization tips that may help enhance bass performance. Here’s a helpful guide on how to adjust them through the Bose app to get the most out of your listening experience. (https://bose.life/4vlaGeR)

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Works well, great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a minimal upgrade from the gen 1 but a huge upgrade from the Sony XM5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones itself is great my personal experiences whenever I use them at the gym sometimes they wanna slide off my head if I’m doing certain movements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. It was a Super easy instore purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift 2025 will be great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a Christmas gift and based off the reviews giving it a thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with these Bose 2nd gen headphones , a good upgrade.

    I would recommend this to a friend
  • Cons mentioned:
    Anc performance

    Rated 3 out of 5 stars

    Can’t decide

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly prefer the gen 1 sound profile and the anc was already good so the slight improvement isn’t worth the upgrade if you currently have gen 1

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! Thanks for sharing your thoughts on the QuietComfort Ultra Headphones (2nd Gen). It’s totally valid to feel that way, many users grow attached to the sound signature of their original gear, and if the improvements in ANC and audio tuning don’t feel significant to you, sticking with Gen 1 makes sense. Your feedback is valuable and helps us understand what matters most to listeners like you. If you ever decide to explore more features or compare settings, just contact our customer support through this link: https://bose.life/contactus

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Good nice ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    actually kinda beast headphones it was no issue setting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good and everything I was looking for in a pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Bose, and its incredible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Bose, and its incredible. Best Buy shipped immediately upon release. Buy this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it a lot thank you Best Buy so much I will now enjoy these headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality headphones these are perfect in every way

    I would recommend this to a friend