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Customer Ratings & Reviews

$379.00
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The comparable value is $449.00

Customer reviews

Rating 4.7 out of 5 stars with 571 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality of the product, with many describing it as top tier. They also appreciate the comfort, noting that the headphones fit comfortably and stay on well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 571 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality headphones!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones out there. Great sound and long battery life! I highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Xmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for spouse who has always been a Bose fan and it did not disappoint. He loves the sound, the fit and comfort. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones that I've had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Bose products. These headphones have excellent sound and are comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I Swear I Have Normal Earlobes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to see if I liked them more than my Sony WXM400 and 500 noise canceling headphones. I don't but it doesn't have anything to do with their sound. They sound great. They way they fit over my ears is the problem. They just aren't big enough? I guess? I can't wear them with earrings and overall, they just don't sit right. I still use - mostly out of guilt but I will stick with the Sonys next time. Also, they don't seem to pair with multiple devices or at least they won't for me. For the Bose Believers - I tried. For the Sony Stans - the grass isn't greener. In fact, it pricks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good but pricey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for noise cancellation, sound quality and fit are good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones ever, best color available, unbelievably comfortable and incredibly crisp audio, love them so much

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is probably where Bose stands out the most. Whether on a plane, in a busy office, or at the gym, it blocks background noise extremely well and creates a very immersive listening experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are super nice I can hear crystal clear and they look awesome, was skeptical at first because of price but it was worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and comfort was better than I expected it to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love my Bose headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love my new headphones. These replaced my Bose EQC earbuds. I liked them as well, but had difficulty keeping them in my ears. I would highly recommend these great headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife and she loves them for working out. They're extremely comfortable and have great spund quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose, enough said!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Bose, awesome quality, sound and comfort. The directions could be better though!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Yeah theyre really solid headphones

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I really like the audio quality and comfortability on these but for how expensive these are I wish they had stereo audio but they seem to only have mono

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound, Very Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality with deep bass, clear highs, and very comfortable fit for long listening sessions. Highly recommended!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Comfortable cans but lacking software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably the most comfortable cans you can get at the moment with the best ANC, best the software/firmware is its pitfall. One thing no reveiwers have mentioned is that while the ANC is at full strength when you first put on the headphones, it gradually decreases or as you would put it auto-ANC. This also happens when you take off the headset and put it back on. If you toggle the different modes within Bose apps, ANC will be back at full strength again, only for it to gradually decline and you can start hearing the noise. This "auto-ANC" feature is definitely one thats not desirable and can't be turned off.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! Thank you for sharing your feedback. We’re delighted to hear that you find the QuietComfort Ultra Headphones (2nd Gen) to be the most comfortable and that their ANC performance stands out. These headphones deliver our best noise cancellation yet, with world‑class audio tuned to the unique shape of your ears through CustomTune technology. The result is powerful, immersive sound with every listen.

      Please ensure your Headphones are set to Quiet mode with full noise cancellation and Bose‑optimized stereo audio. This setting provides the highest level of noise cancellation, helping you block out distractions effectively.

      To help resolve the issue you mentioned, please take a look at the troubleshooting steps provided in this link: https://bose.life/4ovsqks

      These steps should help resolve your concerns. If the issues persist, please don’t hesitate to contact us at https://bose.life/contactus . We’re happy to help and we truly hope this helps resolve the issue for you!

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big upgrade over Bose QC45

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from Bose QC45 I was worried that this wouldn’t be much of an upgrade and boy was I surprised. These headphones are absolutely amazing! Love the USB-C lossless audio support, head-detected auto-off (for those of us wearing these in the office this is clutch), and the sound quality is very lively for Bose headphones. I surprisingly didn’t need to EQ these for them to sound great. The noise cancelling is also vastly improved (and the QC45 were already a high bar) and the customizability of the ANC is much better now. Build quality is also very good and I like the styling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Back on Top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise cancelling headphones. Bose are back on top as the best noise cancelling headphones. They also very comfortable and sit nicely around my neck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose for meditation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Bose Earphones - these are used for meditation, specifically Joe Dispenza. They hold charge cery well, they are easy to charge. With earrings they are uncomfortable, on my last international flight with them, i ended up removing earrings because i had these on too long. I love the storage on these. I wish they had more base but they are great for travel and my early morning medtations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose UltraComfort Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is excellent! The immersive audio is quite the experience and they are very comfortable to wear as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have had in years! Impressed with the comfort and sound quality.

    I would recommend this to a friend