Customer Ratings & Reviews
- Model:
- 890101-0100
- SKU:
- 6642778
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the superb sound quality and outstanding comfort of the QuietComfort Ultra Headphones (2nd Gen). Many appreciate the exceptional battery life and lightweight design, making them ideal for extended use. Additional benefits include USB audio connectivity and a compact case for portability. However, some find the minimalist button design to be a drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Decent quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work well with my Apple products. I had to turn off the auto stop feature because it was very sensitive with head movement. The battery life is great.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose QuietComfort gen 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the controls on the headphones were easier to use, but the sound and noise canceling are good.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot go anywhere in flights without it. It’s amazing!
I would recommend this to a friend - Pros mentioned:Sound quality
Totally lives up to the QC!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These live up to the hype for me. I personally very much enjoy the sound stage. Phone call quality is amazingly good. As Flossy Carter would say the noise canceling is God level good!
I would recommend this to a friend - Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, noise cancelling is amazing. The ease of adjustment is great. Product well worth the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really impressed with this version of Bose. The noise cancelling is vastly improved from the pair I bought several years ago. And the immersive sound is next level. Happy with my purchase.
I would recommend this to a friend - Pros mentioned:Comfort
support ice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good headphones better than 1st gen more comfortable by a little
I would recommend this to a friend - Pros mentioned:Sound quality
High quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality headphones. Great for gym use. Easy to setup.
I would recommend this to a friend - Pros mentioned:Sound quality
It very work good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this sound it work very great experience sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones, premium sound Highly recommended
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never experienced sound like this before. Its noise canceling feature is the best i have ever heard.
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound but TERRIBLE microphone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound but incredibly terrible microphones still! The microphones cannot hear you outdoors if you’re trying to text or dictate anything on your phone it literally types the wrong words all the time. If you’re somewhere where it’s windy the noise cancellation doesn’t even work! The wind blows on the microphones and you hear it inside your headset so you cannot hear what you’re listening to! They’ve always had problems with the microphone but I figured the generation 2 was going to be better like everyone said it was going to be. I’m returning these and getting a headset that doesn’t have crap microphones. Their microphones basically have zero noise cancellation of their own. Also when the headset talks to you it sounds like a malfunctioning robot that’s whispering it’s so low you can barely hear it. Especially if it’s a notification of any kind. I’m shocked how bad it is for this amount of money.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there! Thank you for taking the time to share your experience, we truly appreciate your honest feedback. We're glad to hear you enjoyed the sound quality, but we're sorry to learn about the frustration you've had with the microphone performance and voice prompts.
The Bose QuietComfort Ultra Headphones (2nd Gen) are designed to deliver world-class noise cancellation and immersive audio, personalized through CustomTune technology to match the unique shape of your ears. That said, microphone performance can be affected by several factors, especially in challenging environments like windy conditions.
To help address the microphone issue, we recommend checking out this troubleshooting guide: https://bose.life/47rEbCg which may offer some helpful steps. If you continue to experience difficulties or have further questions, please don’t hesitate to reach out to our customer service team using this link: https://bose.life/contactus and they’ll be glad to assist you further.
Sophie - Bose Customer Support
- Pros mentioned:Comfort
Comfortable cans but lacking software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are probably the most comfortable cans you can get at the moment with the best ANC, best the software/firmware is its pitfall. One thing no reveiwers have mentioned is that while the ANC is at full strength when you first put on the headphones, it gradually decreases or as you would put it auto-ANC. This also happens when you take off the headset and put it back on. If you toggle the different modes within Bose apps, ANC will be back at full strength again, only for it to gradually decline and you can start hearing the noise. This "auto-ANC" feature is definitely one thats not desirable and can't be turned off.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thank you for sharing your feedback. We’re delighted to hear that you find the QuietComfort Ultra Headphones (2nd Gen) to be the most comfortable and that their ANC performance stands out. These headphones deliver our best noise cancellation yet, with world‑class audio tuned to the unique shape of your ears through CustomTune technology. The result is powerful, immersive sound with every listen.
Please ensure your Headphones are set to Quiet mode with full noise cancellation and Bose‑optimized stereo audio. This setting provides the highest level of noise cancellation, helping you block out distractions effectively.
To help resolve the issue you mentioned, please take a look at the troubleshooting steps provided in this link: https://bose.life/4ovsqks
These steps should help resolve your concerns. If the issues persist, please don’t hesitate to contact us at https://bose.life/contactus . We’re happy to help and we truly hope this helps resolve the issue for you!
Sophie - Bose Customer Support
- Pros mentioned:Sound quality
The right presents for anyone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds very clean and also the noise cancellation works wonders
I would recommend this to a friend - Pros mentioned:Sound quality
Ultra violet head phones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this head phone color, which is my favorite, enjoyed using it when im walking or riding my peloton bike. It keeps the noise out from outside. Love this product
I would recommend this to a friend Simply the Best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go to Best Buy for your Bose Headphone purchase!! The experience is extraordinary from the moment you enter their store. It is filled with knowledgeable sales and support persons that go out of their way to ensure you have an easy, informative, non threatening and rewarding time well spent in the store.
I would recommend this to a friend- Pros mentioned:Comfort
Good Feels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GASM mmmmmm and the ears is for the boys. Can slide it on and very nice. Slip and slide and slide inside, the ears. Will recommend!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Bose headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great! Well worth the cost. I would recommend these Bose headphones.
I would recommend this to a friend - Pros mentioned:Comfort
Best ones yet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves them. Best headphones she has had. And super comfy.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product especially for long flights or noisy rooms.
I would recommend this to a friend