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Customer Ratings & Reviews

$449.00

Customer reviews

Rating 4.7 out of 5 stars with 518 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers consistently note the superb sound quality and outstanding comfort of the QuietComfort Ultra Headphones (2nd Gen). Many appreciate the exceptional battery life and lightweight design, making them ideal for extended use. Additional benefits include USB audio connectivity and a compact case for portability. However, some find the minimalist button design to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 518 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must for air travel!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeping quiet on a turboprop plane so you can hear yourself think...priceless!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose beats all others!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried all major brands of the higher-end headphones. I've concluded Bose beats all! The Bose app is easy to use and helpful. I had a 6 hr trainride and these performed beautifully for Classical music and an audio book. They're also comfortable for long wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headphones ever !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great cushion in the eara and many configurations for diferrent scenarios !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QuietComfort Ultra Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want elite noise cancellation, premium comfort, and immersive sound, the Bose QuietComfort Ultra Headphones (2nd Gen) are absolutely worth it. They’re perfect for travel, work, or just enjoying music without distractions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend has many headphones, however these are his favorite. He says the overall sound compaired to his other highend brand ones ate exceptional all around. Bought these after his 1st gen ones broke at the headband. Great purchase. Cant go wrong eith Bose

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable & Sound Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing! The latest update addressed my concerns of always announcing which devices are connected. The battery lasts long and the app is easy to use. My only complaint is the automatic head detection. If you're laying down, it'll pause the music/video. I had to turn it off. Otherwise, they're great. If you're coming from Airpods, these can only connect to 2 devices at a time, so you'll have to manually reconnect each time you use a device that isn't one of the last 2 you used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Choice

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I exchanged a pair of Beats Stuio Pros for these because the Beats sounded so flat. These were an excellent upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but go with Apple Mac headphones…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good and I do have them but for the noise cancellation while using a bobcat they are not worth it because with all the bumps and loud noises they have a popping sound due to all the microphone trying to compensate for the noises. Go with Apple headphones max. But again most people will not be using them with a bobcat. So they are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Roger's thoughts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound of my new Bose QC Ultra Headphones (2nd Gen Gold. Smart purchase on my part.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Yeah, it hit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the special audio— it sometimes feels like I am in the room :) That said, they fall off my head when dancing more than my last pair and the noise canceling is less effective than my last pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    INCREDIBLE HEADPHONES!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning sound quality and easy to sync to my system. Well made quality product! A great iyem from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best of the Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever bought. They are also the most expensive. They are amazing for blocking out sound. It has the best noise canceling that I have ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get 'em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Replaced an original set of wired bose qc headphones with these and I'm very happy with them. Sound quality is phenomenal. Charge could last a bit better, but if vibing out with vibe tunes, this is what you need.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbeatable sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone with great sound. Nothing else beats it in my opinion. It’ll be money worth spending. Don’t hesitate just buy it and dive deep into the irresistible bose sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Grat headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ANC and sound quality. I would recommend it if you are using it for office work, to study and or statuonary purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works grear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints, loved how it is easy to to pair up to my gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the previous model, this is a worthy upgrade. Especially being able to plug the usb-c into a phone to play through the cord instead of bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the soundstage, ANC, and comfort of these headphones. Tried a bunch of different headphones and these were far and away the best for my purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from a pair of Airpods Max and am very happy with these. Lightweight, great bass, and exceptional noise cancelation for my noisy work environment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Definitely recommended to own one. VN TY

    I would recommend this to a friend