Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$449.00

Customer reviews

Rating 4.7 out of 5 stars with 425 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the superb sound quality and outstanding comfort of the QuietComfort Ultra Headphones (2nd Gen). Many appreciate the exceptional battery life and lightweight design, making them ideal for extended use. Additional benefits include USB audio connectivity and a compact case for portability. However, some find the minimalist button design to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 425 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Expensive but worth it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for a 18 hour plane ride. Block out all noise. Sounds amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best all around Headset for Gym, Office, ect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the studio beats before. This are on a completely different level. Justifiying the cost was tough in the beginning but, i am extremely happy i purchased them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall review 4/5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noice Cancellation - 5/5 Sound quality - 4/5 Build quality - 3/5 (we can think of metal build in this price range)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shut Out The Outside Noise

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, ive owned a pervious model and those still word as if new. So i have no doubt ill get my money's worth on these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounding and comfortable headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the xm6 and returned them for the new bose. I couldnt be happier with my purchase; i just like boses sound signature better and the headphones are extremely comfortable. The noise canceling is very good to shut off the world and focus on what youre doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QuietComfort...Ahhhh!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! I already had a pair of QuietComforts, but these are a step up. I haven't gone wrong with purchasing a Bose product yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones and received professional service from the customer care agent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have 2 pairs of these and 5 total pairs of bose headphones. We love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE: Yesterday, Today, Tomorrow...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a consumer of only Bose products for sounds (headphones, soundbars, subwoofers) for the past 20+ years. From the QC15 to the QuietComfort Ultra (2nd gen), I've yet to be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been well worth the purchase price. I have bought multiple since this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 word--- WOW!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has really done it with this one! All you hear is the sounds coming out of this work of art! Absolutely no outside noice ..its amazing how much u can truly appreciate music with the right headphones. This is well worth the price ! Topnotch quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open bic excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in brand new i ordred open box excellent didnt even seem used once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bose headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love bose! Great product it just has trouble with Bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Hundred Percent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are just as how its advertised. Everything about them are 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones for study not for physical activity

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    headphone will sometime disconnect but they are good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent but Expensive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. The noise cancellation is better than I expected. The sound quality is fantastic for both music and meetings. Overally they are great headphones but maybe $50 overpriced when i bought them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pair of headphones. We upgraded from the gen 1's due to wear and tear and these have exceeded all expectations. Little pricey, but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones comes with nice headphone case !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones out there, for the gym, office, running

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Annoying auto off feature

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preface: I LOVE Bose sound quality and have been using their headphones for over 10 years, however, the QC Ultra Gen2 headphones have the same issue as Gen1: Bose expects you to just take them off your head and let them auto disconnect from your devices, but this auto disconnect doesn't consistently work. Many times the headphones stay connected and audio plays through the headphones even when they aren't on your ears. Very annoying. Like the Gen1, I returned the Gen2 and say with my Sony MX5 until Bose changes this behavior.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Jobey, we're delighted to hear that you're a long-time Bose fan, and love the sound quality of the QuietComfort Ultra Headphones (2nd Gen)! The headset has two features which you will find helpful and address your feature request.

      The headphones will indeed disconnect from your devices after 3 seconds when they are removed from your head, and with the earcups laid flat or when they are stored in the case. If they are removed from your head and left in any other orientation, they will disconnect from your devices after 10 minutes. The headphones will immediately reconnect when you place the headphones back on your head.

      If you'd instead like to just pause audio when you're on the go, on-head detection in the headphones are enabled to pause and resume audio when simply lifting or placing back the right ear cushion. If you'd like any further product set-up help, don't hesitate to reach out to us. We'd be happy to help make sure you're getting the most from all the features of the headset!

      Andy - Bose Customer Support bose