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Customer Ratings & Reviews

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The comparable value is $449.00

Customer reviews

Rating 4.7 out of 5 stars with 592 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the excellent sound quality, comfort, and exceptional battery life. They also appreciate the lightweight design, reliable connectivity, and stylish appearance, noting a good fit and appealing color options. However, some users have found that the Active Noise Cancellation performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 592 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Great Sound Quality and Comfort Ruined By Popping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for the Bose QC Ultra 2nd Gen headphones. They have great sound quality matched with supreme comfort and generally good noise cancellation functions. On top of that, they've added a lossless audio feature and a touch volume control bar, really positioning these to be market leading. But the first time I used these on an airplane, it was clear that they have a significant flaw in their active noise cancellation algorithm. Major bumps and bangs in the airplane (going through turbulence, as an example) cause a series of audible pops and clicks that make these borderline unusable in that scenario. I may have a faulty unit, but spending two minutes online has uncovered this as a significant flaw in Bose's design of these headphones. Unfortunately, I didn't discover this issue inside the return window so I guess I'm stuck with these. Had I known, I'd have opted for the Sony XM6, which is a shame because those aren't as comfortable. Overall, very disappointed in Bose for this headset as it's one major flaw away from being a perfect headset for me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your detailed experience with the Bose QC Ultra 2nd Gen headphones. We’re glad to hear that you enjoyed the sound quality, comfort, and advanced features such as lossless audio and the touch volume control bar. The QuietComfort Ultra Headphones (2nd Gen) were designed to deliver a premium listening experience, and we appreciate your feedback on how they perform in real-world scenarios. Regarding noise cancellation, please note that the settings are adjustable through the Bose App, allowing you to tailor the experience to your preference. Ensuring that the headphones are set to Quiet Mode can also help maximize performance in challenging environments. If you are experiencing issues with noise cancellation, we recommend reviewing our step‑by‑step guide, which provides helpful instructions on how to optimize the settings and improve performance.

      We understand how important reliable noise cancellation is, especially during travel, and we take your feedback seriously. Your comments will be shared with our product team so they can continue to refine and improve the technology. In the meantime, if you would like, we can walk you through troubleshooting steps together to ensure your headphones are operating at their best. Here's a helpful guide: https://bose.life/4vNd3YA

      Thank you again for taking the time to share your experience. Your feedback is invaluable in helping us improve, and we truly appreciate you being part of the Bose community.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    Love my Bose!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are just awesome. I had them on for a 4.5 hour flight straight! Very very comfortable! Best bluetooth device I've purchased. No wonder why Bose is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound and comfortable, the noise reduction is incredible

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. These sound and fit better than Beats. Seems to be more durable as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These without a doubt are the most comfortable headphones I have ever used. The sound is really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great lite headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelling and phone calls in noisy environments. Very comfortable to wear long hours.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're extremely comfortable. The sound is just wonderful. I got these for my daughter and now my wife and I want a pair too. Buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound, better comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sound and very very comfortable! I came from sony family. From xm2 to xm5. I switched every year looking to get perfect comfort. But no! This bose solved it!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphone amongst the elites.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Over-ear headphones among the top tier. Better sound quality and comfort then AirpodMax and SonyXM6

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and a stylish look. I have always been satisfied with this brand

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not only attractive but are comfortable and has great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply The Best!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality & noise cancellation! They are excellent for phone calls as well, with multiple microphones! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very elegant and sound profile is supreme and has great bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Never thought I'd say this, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Circumstances made me give Bose a second try, and to my surprise I was not disappointed. They got rid of a lot of the annoying sounds and you can turn off the voice prompts thank God and overall the quality is good for what you pay.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Xmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for spouse who has always been a Bose fan and it did not disappoint. He loves the sound, the fit and comfort. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great quality headphones!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones out there. Great sound and long battery life! I highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones that I've had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Bose products. These headphones have excellent sound and are comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones ever, best color available, unbelievably comfortable and incredibly crisp audio, love them so much

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good but pricey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for noise cancellation, sound quality and fit are good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I Swear I Have Normal Earlobes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to see if I liked them more than my Sony WXM400 and 500 noise canceling headphones. I don't but it doesn't have anything to do with their sound. They sound great. They way they fit over my ears is the problem. They just aren't big enough? I guess? I can't wear them with earrings and overall, they just don't sit right. I still use - mostly out of guilt but I will stick with the Sonys next time. Also, they don't seem to pair with multiple devices or at least they won't for me. For the Bose Believers - I tried. For the Sony Stans - the grass isn't greener. In fact, it pricks.

    No, I would not recommend this to a friend