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Customer Ratings & Reviews

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Comp. Value: $449.00

Customer reviews

Rating 4.8 out of 5 stars with 385 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 385 reviews
  • Rated 4 out of 5 stars

    Headphones Quiet Comfort (2nd Gen.)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, but I can still the traffic outside. I have not try them on an airplane yet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quality headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones itself is great my personal experiences whenever I use them at the gym sometimes they wanna slide off my head if I’m doing certain movements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    İt has auto shutoff And great audio and noise canceling very comfortable on ears can wear it whole day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it a lot thank you Best Buy so much I will now enjoy these headphones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sounding headphones if not an apple user. If so the AirPods Max is great sounding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Bose, and its incredible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Bose, and its incredible. Best Buy shipped immediately upon release. Buy this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best upgrade one could of asked for from the Gen 1 QC ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always use Bose products as it is proven and the sound quality is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them. Much better than her previous model.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as gift my dad loves them. Sound amazing great bare and very comfy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this Bose, they are perfect for focusing on studying

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very delicate hinges

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and ANC but I felt the hinges were a bit too fragile for me.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, Ajax! We appreciate your thoughts on the audio and ANC performance, and we understand your concern about the durability of the hinges. To reassure you, the headband of the QuietComfort Ultra Headphones is made of high-quality silicone, and the hinges are designed and tested to meet Bose’s durability standards for long-term use.

      Your feedback is valuable, and we’ll continue striving to ensure both comfort and strength in our designs. We’re grateful you chose Bose.

      Gloria - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Can’t decide

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly prefer the gen 1 sound profile and the anc was already good so the slight improvement isn’t worth the upgrade if you currently have gen 1

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! Thanks for sharing your thoughts on the QuietComfort Ultra Headphones (2nd Gen). It’s totally valid to feel that way, many users grow attached to the sound signature of their original gear, and if the improvements in ANC and audio tuning don’t feel significant to you, sticking with Gen 1 makes sense. Your feedback is valuable and helps us understand what matters most to listeners like you. If you ever decide to explore more features or compare settings, just contact our customer support through this link: https://bose.life/contactus

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. I place them 2nd out of my two dozen headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product, its mindblowing all these people didnt catch a huge flaw with these. Gen 1 uses full power anc on quiet mode and immersion modes(not aware mode), but gen 2 uses adaptive(which gen 1 supposedly uses, but uses it right anyway)which means changing at all times, but these people dont notice because the anc is still at 50 perecnt and the music is loud enough so they dont know its lowering your anc at all times and making it so i hear backgound noise all the time. Stick with gen 1 unless u dont care about anc stability. To check this put on quiet mode and then quickly play a song at medium volume, then quickly pause and listen to the anc change, no way to change this. Dumbest pair of headphones i ever bought, super bummed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your thoughts. The Bose QuietComfort Ultra Headphones (2nd Gen) are obsessively engineered with our best noise cancellation and spatialized audio for immersive listening. They make every note expand, every piece of dialogue hit harder, and every melody feel more spacious. You can also adjust the noise cancellation of the headphones using the Bose app. If you’re having difficulties making adjustments, you can check out this helpful guide: https://bose.life/4pLOYOH

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Boss headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works excellent I can’t live with out my headphones

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth upgrading if you have Gen 1,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who was upgrading from the First gen. I'm actually disappointed in some ways how this is a downgrade. First off the ear cuffs were somehow more uncomfortable than the last model and I was starting to feel pain around the ear and in turn, was starting to get a headaches from wearing it, and what makes it even worst is that I bought 3rd party replacements for the ear cushions on the gen 1 and that gave me a better cushion than the new ones. And because I'm upgrading from the previous version, there is no one to justify paying again over 450 dollars for a worst version of headphones in terms of comfort. And the fact that the Gen 2 should not even be called gen 2, this a gen 1.5 upgrade that's somehow charging the price of a new version. Deeply disappointed this time around.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your experience, Kevin! We’re really sorry to hear the comfort didn’t meet your expectations. Both the QuietComfort Ultra Headphones and the 2nd generation model use the same ear cushion material. Your feedback means a lot to us, and we’d love the chance to help make things right. Please reach out to us through this link so we can assist you further.

      https://bose.life/4qSd2QK

      Gloria - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Noise cancellation???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Brand the design but they don't do great on the noise cancellation much work to do to improve it there's another ones better like beats audio which already have

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. We’re glad to hear you like the brand and design. The Bose QuietComfort Ultra Headphones (2nd Gen) are obsessively engineered with our best noise cancellation and spatialized audio for immersive listening. They make every note expand, every piece of dialogue hit harder, and every melody feel more spacious.

      If the noise cancellation is not strong enough for your preference, you can adjust it through the Bose app. For guidance on how to do this, here’s a helpful link: https://bose.life/3Z8QEG8

      Jelyn - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big upgrade from a prior one I had. Major updates make it great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The same as gen 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The same as Gen 1. The same audio the same quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback! The Bose QuietComfort Ultra Headphones (2nd Gen) are obsessively engineered with our best noise cancellation and spatialized audio for immersive listening. Every note expands, every piece of dialogue hits harder, and every melody fills the space around you. Crafted with luxurious materials, they offer exceptional comfort and a premium design, perfect for long listening sessions. One standout feature is ActiveSense, which, when enabled in Aware Mode, automatically adjusts noise cancellation based on your environment’s noise level. This helps maintain consistent ambient sound awareness without letting loud interruptions, like a coffee grinder or blender, drown out your music.

      The headphones also feature intuitive controls on the right earcup: a Bluetooth/power button, a multi-function button, and a capacitive volume/shortcut strip. These allow you to manage power, pairing, playback, calls, and listening modes. Additionally, on-head/off-head detection supports auto-pause, wake/sleep, and customizable auto-off settings via the Bose app. Altogether, these features make the QuietComfort Ultra Headphones (2nd Gen) a powerful and user-friendly choice for immersive audio experiences.

      Jelyn - Bose Customer Support bose