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Customer Ratings & Reviews

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The comparable value is $449.00

Customer reviews

Rating 4.7 out of 5 stars with 592 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the excellent sound quality, comfort, and exceptional battery life. They also appreciate the lightweight design, reliable connectivity, and stylish appearance, noting a good fit and appealing color options. However, some users have found that the Active Noise Cancellation performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 592 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Wins for comfort, loses for button controls

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more comfortable versus the Sony flagship model. However the volume control is very imprecise a there are no touch control features. Sonys headphones are light years ahead in the intuitive touch control realm.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    INCREDIBLE HEADPHONES!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning sound quality and easy to sync to my system. Well made quality product! A great iyem from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Grat headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ANC and sound quality. I would recommend it if you are using it for office work, to study and or statuonary purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from a pair of Airpods Max and am very happy with these. Lightweight, great bass, and exceptional noise cancelation for my noisy work environment.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the soundstage, ANC, and comfort of these headphones. Tried a bunch of different headphones and these were far and away the best for my purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Roger's thoughts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound of my new Bose QC Ultra Headphones (2nd Gen Gold. Smart purchase on my part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a self-proclaimed audiophile, I’m always looking for the best headphone and earphones. I upgrade way more often than I care to admit. What I think Bose has finally gotten right about the QC Ultra 2 headphone is they’re lightweight, comfortable, premium materials that sound amazing. They are too of their class for this price level. The ANC is strong, the hear-through is perfect and the microphone works better than any of my other earphones/headphones for phone and zoom calls. If you’re on the line about whether to get them, pull the trigger. I promise you, you’ll be satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Even Better Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has gone even farther with sound and adjustments!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earphones the sound quality is the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones. Dont think twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new bose headphones are great. I love the color combo black and gold. Looks very classy. The sound quality and ANC are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality and Color Options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great. I love the Midnight Violet color!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic. Completely cut out all sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound but TERRIBLE microphone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound but incredibly terrible microphones still! The microphones cannot hear you outdoors if you’re trying to text or dictate anything on your phone it literally types the wrong words all the time. If you’re somewhere where it’s windy the noise cancellation doesn’t even work! The wind blows on the microphones and you hear it inside your headset so you cannot hear what you’re listening to! They’ve always had problems with the microphone but I figured the generation 2 was going to be better like everyone said it was going to be. I’m returning these and getting a headset that doesn’t have crap microphones. Their microphones basically have zero noise cancellation of their own. Also when the headset talks to you it sounds like a malfunctioning robot that’s whispering it’s so low you can barely hear it. Especially if it’s a notification of any kind. I’m shocked how bad it is for this amount of money.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! Thank you for taking the time to share your experience, we truly appreciate your honest feedback. We're glad to hear you enjoyed the sound quality, but we're sorry to learn about the frustration you've had with the microphone performance and voice prompts.

      The Bose QuietComfort Ultra Headphones (2nd Gen) are designed to deliver world-class noise cancellation and immersive audio, personalized through CustomTune technology to match the unique shape of your ears. That said, microphone performance can be affected by several factors, especially in challenging environments like windy conditions.

      To help address the microphone issue, we recommend checking out this troubleshooting guide: https://bose.life/47rEbCg which may offer some helpful steps. If you continue to experience difficulties or have further questions, please don’t hesitate to reach out to our customer service team using this link: https://bose.life/contactus and they’ll be glad to assist you further.

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excllent product came as advertised. No issues with shipping and the process online was smooth. Price was excllent and product came on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose for Bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Accoustics for Bass Lovers. Great Asthetics that improved over a period Great to handle and lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned alot of Bose products over the years and every time i upgrade to newer products they are always better than the last! When it comes to sound, I'm all Bose!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    One of the comfiest headphones I own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE these headphones! I use them both for gaming and listening to music. they last for a while without needing to be charged.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone is the best. The sound is smooth and clear, I love it. I strongly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    works grear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints, loved how it is easy to to pair up to my gear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried many around the same price range and this is hands down the best one; my main concern was the “noise cancelling” feature since I travel a lot; and they excel at it.

    I would recommend this to a friend