Customer Ratings & Reviews
- Model:
- 890101-0400
- SKU:
- 12219022
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the excellent sound quality, comfort, and exceptional battery life. They also appreciate the lightweight design, reliable connectivity, and stylish appearance, noting a good fit and appealing color options. However, some users have found that the Active Noise Cancellation performance could be improved.
This summary was generated by AI based on customer reviews.
Boseheadset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with the updated software keeps losing connection at random times.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for sharing your feedback with us. We understand how important Bluetooth stability is when using your headphones, and we’d love to help you get the best performance from your QuietComfort Ultra Headphones (2nd Gen).
For connection issues, our online support guide provides step‑by‑step troubleshooting tips to help stabilize the Bluetooth connection. In addition to keeping your software up to date, the guide includes actions such as rebooting, resetting the product, and removing the headphones from your paired device list. These steps, along with other helpful checks, may resolve the issue. You can view the guide here: https://bose.life/3PIojoX
We’re confident that once these steps are followed, your Bluetooth connection will be more stable, allowing you to enjoy uninterrupted listening and the premium audio experience QuietComfort Ultra Headphones (2nd Gen) are designed to deliver.
Rein - Bose Customer Support
No pc app
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent product.Lacks connectivity to the pc. if you have it paired to multiple devices, it will connect to the device that has the bose application, making it a hassle to connect to other products first. lastly the battery drains faster than it charges to 100
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi John, thank you for sharing your thoughts. The Bose QuietComfort Ultra Headphones (2nd Gen) Bluetooth device memory remembers the six most recently paired devices, and it connects to all Bluetooth‑capable devices even without using the Bose app. The app is not required to connect the headphones, the purpose of the app is to help you maximize the features offered and customize them according to your preference. If you’re having a hard time connecting the headphones to your mobile devices, here’s a helpful guide you can use. https://bose.life/44tHF53
The headphones also feature excellent battery performance: a full charge powers them for up to 30 hours, while a quick 15‑minute charge provides up to 3 hours of battery life (up to 2 hours with Immersive Audio). The charge time is approximately 3 hours for a full charge. If you’re experiencing shorter battery life, here’s another helpful guide you can use to troubleshoot and improve performance. We hope this helps enhance your listening experience. https://bose.life/43Vr4XK
Jelyn - Bose Customer Support
- Pros mentioned:Sound quality
Expensive but worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for a 18 hour plane ride. Block out all noise. Sounds amazing.
I would recommend this to a friend Excellent customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thoroughly answered my questions. The Headphones are great!
I would recommend this to a friendBest headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I used it to go to the gym or just in my afternoon runs.
I would recommend this to a friendLove the headset boss got the juice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product seriously one of them best headsets I ever own
I would recommend this to a friendBest all around Headset for Gym, Office, ect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the studio beats before. This are on a completely different level. Justifiying the cost was tough in the beginning but, i am extremely happy i purchased them
I would recommend this to a friendGreat Headphones! ☆Bose☆ !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful headphones! I very much appreciate the noise-cancelling feature. The audio quality is superb.
I would recommend this to a friendBOSE: Yesterday, Today, Tomorrow...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a consumer of only Bose products for sounds (headphones, soundbars, subwoofers) for the past 20+ years. From the QC15 to the QuietComfort Ultra (2nd gen), I've yet to be disappointed.
I would recommend this to a friendBose-Quiet Comfort Ultra Headphones (2nd Gen)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Quality ! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Sound quality
Annoying auto off feature
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Preface: I LOVE Bose sound quality and have been using their headphones for over 10 years, however, the QC Ultra Gen2 headphones have the same issue as Gen1: Bose expects you to just take them off your head and let them auto disconnect from your devices, but this auto disconnect doesn't consistently work. Many times the headphones stay connected and audio plays through the headphones even when they aren't on your ears. Very annoying. Like the Gen1, I returned the Gen2 and say with my Sony MX5 until Bose changes this behavior.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Jobey, we're delighted to hear that you're a long-time Bose fan, and love the sound quality of the QuietComfort Ultra Headphones (2nd Gen)! The headset has two features which you will find helpful and address your feature request.
The headphones will indeed disconnect from your devices after 3 seconds when they are removed from your head, and with the earcups laid flat or when they are stored in the case. If they are removed from your head and left in any other orientation, they will disconnect from your devices after 10 minutes. The headphones will immediately reconnect when you place the headphones back on your head.
If you'd instead like to just pause audio when you're on the go, on-head detection in the headphones are enabled to pause and resume audio when simply lifting or placing back the right ear cushion. If you'd like any further product set-up help, don't hesitate to reach out to us. We'd be happy to help make sure you're getting the most from all the features of the headset!
Andy - Bose Customer Support
Music lovers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My best headset yet!! Best bang for the money on hi
I would recommend this to a friend- Pros mentioned:Sound quality
Beautiful looking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones so far. Nice noise cancellation and sound quality.
I would recommend this to a friend QuietComfort...Ahhhh!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! I already had a pair of QuietComforts, but these are a step up. I haven't gone wrong with purchasing a Bose product yet!
I would recommend this to a friend- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality-seems to be very comfortable great sound
I would recommend this to a friend Shut Out The Outside Noise
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, ive owned a pervious model and those still word as if new. So i have no doubt ill get my money's worth on these.
I would recommend this to a friendBOSE IS THE BEST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TALK ABOUT A REAL UPGRADE!!! THIS IS VERY MUCH SO MONEY WELL SPENT!!! HIGHLY RECOMMEND
I would recommend this to a friendNo Regrets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing pair of headphones. We upgraded from the gen 1's due to wear and tear and these have exceeded all expectations. Little pricey, but worth it.
I would recommend this to a friendnice one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was very good, i use it very frequently and its service is best .
I would recommend this to a friendWorth every penny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been well worth the purchase price. I have bought multiple since this purchase.
I would recommend this to a friend