Customer Ratings & Reviews

Great sound! Easy setup, looks great. Highly recommend.

I loved it a lot thank you Best Buy so much I will now enjoy these headphones

Its Bose, and its incredible. Best Buy shipped immediately upon release. Buy this!

My daughter loves them. Much better than her previous model.

It is the best upgrade one could of asked for from the Gen 1 QC ultra.

İt has auto shutoff And great audio and noise canceling very comfortable on ears can wear it whole day

I loved this Bose, they are perfect for focusing on studying

I’ve always use Bose products as it is proven and the sound quality is superb.

Got as gift my dad loves them. Sound amazing great bare and very comfy

Love these. I place them 2nd out of my two dozen headphones.

Good build, metal hinges beats Sony for me. Although Bose needs to get into hi res like Sony.

Got for a 18 hour plane ride. Block out all noise. Sounds amazing.

It works excellent I can’t live with out my headphones

As someone who was upgrading from the First gen. I'm actually disappointed in some ways how this is a downgrade. First off the ear cuffs were somehow more uncomfortable than the last model and I was starting to feel pain around the ear and in turn, was starting to get a headaches from wearing it, and what makes it even worst is that I bought 3rd party replacements for the ear cushions on the gen 1 and that gave me a better cushion than the new ones. And because I'm upgrading from the previous version, there is no one to justify paying again over 450 dollars for a worst version of headphones in terms of comfort. And the fact that the Gen 2 should not even be called gen 2, this a gen 1.5 upgrade that's somehow charging the price of a new version. Deeply disappointed this time around.

I've been a longtime owner of Bose QC35 headphones. While I've had several headphones since then, I keep coming back to the QC35 headphones for ease of use and steady performance. One of the things I just kind of lived with for a while now is the charging port of the Bose QC35 headphones. It's a Micro-USB connector where most of my modern devices are USB-C. It doesn't really affect my overall travel packing when I'm traveling with my family as I've got older Kindle tablets that require Micro-USB. But it's still a luxury that I'd like in new headphones. In comes the QuietComfort Ultra 2 Headphones. I haven't gotten Bose headphones since my QC35 headphones so this will be a decent jump. Taking it out of the box, the new QC Ultra 2 is about 30 grams heavier than the QC35. What strikes me off the bat is that the QC Ultra 2 has metal forks which is a welcome upgrade since I've had other branded headphones that broke after 1 year of use. I noticed that the QC Ultra 2 only has two buttons. A labeled Bluetooth button and a non-labeled button. After looking through the quick start guide, both of these buttons are multi-function. There is also an embossed bar that is a capacitive touch volume control. The other cup has my coveted USB-C charging port. The USB-C port also allows USB audio. It also has a headphone jack for connecting to older planes and other audio devices. I've had several Bose devices that work well with the Bose Connect App, but now these QC Ultra 2 Headphones utilize the Bose App. After connecting to the Bose App and then connecting to my PC, I found it very easy to switch Source from within the App or by pressing the Bluetooth button. However, the Bluetooth button is a multi-function button that also controls the Power On/Off. So it took a little trial and error to press and hold the button for the right amount of time to jump between switching sources, power or go into Bluetooth pairing. That's where another function tries to help. The On/Off is also controlled by placing the headphones on your head. Within 5 seconds of placing on your head, the headphones automatically turn on and I suspect similarly when you lay them down, they take about 5 seconds to turn off. This is where I like the QC35 with the physical on/off slider and when you push past the On detent, it switches the Bluetooth. The EQ in the app is somewhat disappointing. While the out of the box sound profile is great, I want more EQ channels than just the 3 (bass, mid, treble). Immersive Audio in the App is kinda fun. When you have it in Still mode, it sets the sound stage virtually in front of you, but as you turn your head, the sound is virtually stationary and you get more sound to the 'closer' ear and less sound to the 'farther' ear. While it's fun, I don't see myself using it very often. Noise Cancelling. Bose has always been very good with Noise Cancelling. Even with the QC35, white noise is tuned out very well. With the QC Ultra 2, they take it a step further and try to tune out sudden noises above the white noise for a more pleasant experience. I really enjoy this. Add to it, I've been reading comparisons of the QC Ultra 2 against the XM6 and they are neck and neck when it comes to Noise Cancelling. Audio performance. Despite only having the ability to EQ 3 channels in the app, I have to say, I really stuck with the out of the box settings. Bose starts you off in a really good place. I was listening for hours before I realized how much time had passed. If you don't mind getting used to multi-function buttons, these Bose QuietComfort Ultra 2 headphones are top notch contenders. They are light, have good battery life, provide solid ANC performance and are great on the ears.

This is a big upgrade from a prior one I had. Major updates make it great

The same as Gen 1. The same audio the same quality.

Had the first gen and I can’t say I recommend the upgrade, I prefer the sound profile on the first gen. The ANC did improve but it’s not like 1st gen was bad at all

Honestly prefer the gen 1 sound profile and the anc was already good so the slight improvement isn’t worth the upgrade if you currently have gen 1

Nothing Bad to say about these! I have been using a pair of flagship ANC bluetooth cans from another company for a couple of years now, and I really didn't think these would be a big improvement. I was wrong. Taking into account that the tech has moved forward (it would be disingenuous for me to say I didn't expect these to be at least a bit better), I was really blown away by these second gen QuietComfort Ultras. First off, the build quality is quite nice. I haven't had these very long so I can't say they will hold up to everyday use over the long term. Just holding and using these cans, they feel like they are made of quality materials. While the headband and cup outer shells are plastic, they don't feel like cheap plastic. The yokes for the cups and the attachments are nice solid feeling metal. The headband padding is a nicely supple and pleasant material (shaved head guys like me will appreciate that it's not cheap and sticky feeling!). I am not really about flash or flair, and I really like the almost gunmetal look of the metal parts with black of the cushioned and plastic parts. In terms of comfort, these headphones are outstanding. I usually use my headphones for an hour or two a night. I don't wear anything all day like some, especially those that work in busy office settings I am told. I can only say that in two hours of wear, I have experienced no "fatigue" or discomfort from the headband or the ear cups. I have average size ears I think, and the cups completely cover them without touching, and make a nice comfy seal without pressing too tightly. After just a few minutes I can honestly say I have forgotten that I am wearing them. I have never had a pair of headphones that had such a light feel to the headband, even when it is right on the skin. The functional design features are also a pretty good improvement over my older headphones. The button are well placed for intuitive control during wear. May favorite feature is the volume control "strip" up the back of the right ear cup. I have found this to be an extremely intuitive and precise control and have come to really prefer it over clicky buttons. Battery life appears to be quite good. Even after about a week of using these in ANC mode a couple of hours a night, I am still at 60% life. Sound quality out of the box was fine, and extremely crisp, though I thought it was surprisingly "thin". Upon first connecting it to my tablet I was prompted to install the Bose app, which has some presets and adjustable EQ options. After a bit of a test drive with the stock settings I jumped into the app and I found that it was very simple to make some small tweaks to the tone, that made a big difference to the way I wanted to hear my music. After dialing in the music aspect, I did some videos and music. These Bose QuietComfort Ultras really beat the tar out of my old headphones in the movie category. With essentially no messing around with settings the movie sound was dramatically improved with the dialog being especially clear. I will say that I played around with the immersive sound settings, but I didn't think they made a big difference for music (I prefer my music to stay "centered" as I move my head around anyway) but it did feel like an improvement when watching a show or movie, as my eyes were more likely to be on the image anyway. If I did move my head, the shift in soundstage was extremely natural and gave a real feeling of watching something with open ears and no cans. As a test I turned away from a video completely and discovered that there was a spot where the headphones couldn't quite decide if they should shift left or right and the audio noticeably wavered from ear to ear. This was a bit unrealistic as a test, but just thought it was interesting to find the break point of the system. Last but not least is the active noise cancellation feature. Simply put, it blows away anything else I have tried. I thought my old headphones were great. The Bose QuietComfort Ultra Gen 2 is OUTSTANDING. Most of the time I want to eliminate the outside noise of another program or just ambient household sounds to enjoy some music or watch a video. To test these headphones I compared them to my old ones using a white noise/fan noise machine. I used a very loud and very aggressive randomized fan sound, roughly 18 inches away. To put it simply, turning these headphones on completely turned off the sound of the noise machine. Like flipping it off at the power switch. I am not exaggerating when I say that I could hear the sound of my heartbeat in my ears. That. Is. Outstanding. After a couple of hours of wear, I noticed none of the fatigue I had experienced with lesser headphones with ANC (to be fair my older flagship cans were the same in this respect). Switching to the hear-through setting I was able to carry on conversations easily without removing the headphones, though I must admit I typically will slide an ear cup off just to not appear to be rude. What can I say, I am old school. I cannot say that these are better or worse than the other flagship tier ANC headphones out there as I haven't had an opportunity to try them all. They are all quite pricey though, and if you were already willing to pay for something in this class, I cannot see how you could go wrong with these.