Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $449.00

Customer reviews

Rating 4.8 out of 5 stars with 300 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
96%would recommend to a friend

Customers are saying

Customers have good things to say about the QuietComfort Ultra Headphones (2nd Gen), particularly regarding their sound quality and comfortable design. Many appreciate the exceptional battery life and lightweight feel, making them ideal for extended use. Users also find the device connectivity seamless and the leather case very portable. However, some find the minimalist button design less desirable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 300 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great sound and super quiet noise canceling. Sounds amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can no longer hear my neighbor's dogs. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do you like liking things?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal Bose sound with comfort to match. Boy howdy did songs really just be songing in my earholes with these. Plus the aesthetic went with a sweater I got so the accessorizing really pops off here.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and quiet!!! Great product! So happy I picked these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Latency even when hard-wired

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several Bose products over the years and as I write this I currently own 4, but these over the ear headphones is not one of them. I took them back and here's why. Latency. I bought these to replace an older set of QuiteComfort headphones I used when practicing on my electronic drums. Loved the sound my original set gave me and they lasted me well but I literally wore them out and needed a new set. I read the specs on this new set and was pleasantly surprised that they could still be used as wirelessly as well as bluetooth. Great! I need wired because the latency with bluetooth on a set of electronic drums makes them impossible to use. Well.. believe it or not when you plug these in hardwired you still get the same latency. Internally they must go through some of the same processing that the bluetooth part uses which makes them totally unusable for playing my drums through. I was really disappointed about that. Don't get me wrong, if you want a great sounding set of headphones and latency is not an issue then by all means these will suffice but if you're like me and have a different need that requires no latency then these are not what you want.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, Jody! We're sorry to hear about the latency issue you encountered with your new headphones. We understand how important zero-latency performance is for activities like playing electronic drums, and your feedback is very valuable to us.

      For future reference, you may try using this link to explore solutions about the Bose QuietComfort Ultra Headphones (2nd Gen): https://bose.life/453YpQY This resource provides helpful guidance and options that may better suit your needs.

      We appreciate your loyalty to Bose over the years and are always here to assist you whenever you need support.

      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable on my ears. Love the sound quality of left and right during song playback. Also battery life is awesome. I would highly recommend this headset to music lovers of all ages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Quiet comfort Ultra Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! This is my second pair and I love the noise canceling features on them! They have great sound and are very comfortable, I can wear them for long periods of time without my ear pieces hurting my ears! Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality Music watching movies won’t miss

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally Bose nailed it I have all the head phones Dyson Sony nothing Jbl they worked on sound weight and design expecting from a good brand specialy noise canceling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shut Out The Outside Noise

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, ive owned a pervious model and those still word as if new. So i have no doubt ill get my money's worth on these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones sound very good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancellation definitely works. sand color looks amazing , bass is good but not too punchy. once u pair, it tells u to download the app to adjust sound settings which is nice and helpful. strap that goes over head is very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. The headphones are technically “on” even if it’s with aux for the noise cancelling and I don’t think the aux works without power. That being said the noise cancellation is impeccable and comfortable on the head.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Choice

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged a pair of Beats Stuio Pros for these because the Beats sounded so flat. These were an excellent upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Headphones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're extremely comfortable. The sound is just wonderful. I got these for my daughter and now my wife and I want a pair too. Buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best all around Headset for Gym, Office, ect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the studio beats before. This are on a completely different level. Justifiying the cost was tough in the beginning but, i am extremely happy i purchased them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xmas gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for spouse who has always been a Bose fan and it did not disappoint. He loves the sound, the fit and comfort. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose-are the bomb!!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome, I would recommend them to my family and friends. Love the comfort and style.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great looking headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build, metal hinges beats Sony for me. Although Bose needs to get into hi res like Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bose headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones ever, best color available, unbelievably comfortable and incredibly crisp audio, love them so much

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great evolution from my previous QC35

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a longtime owner of Bose QC35 headphones. While I've had several headphones since then, I keep coming back to the QC35 headphones for ease of use and steady performance. One of the things I just kind of lived with for a while now is the charging port of the Bose QC35 headphones. It's a Micro-USB connector where most of my modern devices are USB-C. It doesn't really affect my overall travel packing when I'm traveling with my family as I've got older Kindle tablets that require Micro-USB. But it's still a luxury that I'd like in new headphones. In comes the QuietComfort Ultra 2 Headphones. I haven't gotten Bose headphones since my QC35 headphones so this will be a decent jump. Taking it out of the box, the new QC Ultra 2 is about 30 grams heavier than the QC35. What strikes me off the bat is that the QC Ultra 2 has metal forks which is a welcome upgrade since I've had other branded headphones that broke after 1 year of use. I noticed that the QC Ultra 2 only has two buttons. A labeled Bluetooth button and a non-labeled button. After looking through the quick start guide, both of these buttons are multi-function. There is also an embossed bar that is a capacitive touch volume control. The other cup has my coveted USB-C charging port. The USB-C port also allows USB audio. It also has a headphone jack for connecting to older planes and other audio devices. I've had several Bose devices that work well with the Bose Connect App, but now these QC Ultra 2 Headphones utilize the Bose App. After connecting to the Bose App and then connecting to my PC, I found it very easy to switch Source from within the App or by pressing the Bluetooth button. However, the Bluetooth button is a multi-function button that also controls the Power On/Off. So it took a little trial and error to press and hold the button for the right amount of time to jump between switching sources, power or go into Bluetooth pairing. That's where another function tries to help. The On/Off is also controlled by placing the headphones on your head. Within 5 seconds of placing on your head, the headphones automatically turn on and I suspect similarly when you lay them down, they take about 5 seconds to turn off. This is where I like the QC35 with the physical on/off slider and when you push past the On detent, it switches the Bluetooth. The EQ in the app is somewhat disappointing. While the out of the box sound profile is great, I want more EQ channels than just the 3 (bass, mid, treble). Immersive Audio in the App is kinda fun. When you have it in Still mode, it sets the sound stage virtually in front of you, but as you turn your head, the sound is virtually stationary and you get more sound to the 'closer' ear and less sound to the 'farther' ear. While it's fun, I don't see myself using it very often. Noise Cancelling. Bose has always been very good with Noise Cancelling. Even with the QC35, white noise is tuned out very well. With the QC Ultra 2, they take it a step further and try to tune out sudden noises above the white noise for a more pleasant experience. I really enjoy this. Add to it, I've been reading comparisons of the QC Ultra 2 against the XM6 and they are neck and neck when it comes to Noise Cancelling. Audio performance. Despite only having the ability to EQ 3 channels in the app, I have to say, I really stuck with the out of the box settings. Bose starts you off in a really good place. I was listening for hours before I realized how much time had passed. If you don't mind getting used to multi-function buttons, these Bose QuietComfort Ultra 2 headphones are top notch contenders. They are light, have good battery life, provide solid ANC performance and are great on the ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QuietComfort...Ahhhh!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! I already had a pair of QuietComforts, but these are a step up. I haven't gone wrong with purchasing a Bose product yet!

    I would recommend this to a friend