Customer Ratings & Reviews
- Model:
- 890101-0500
- |
- SKU:
- 12219023
Customer reviews
Rating 4.7 out of 5 stars with 552 reviews
(552 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Rated 5 out of 5 stars
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always use Bose products as it is proven and the sound quality is superb.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Black
I would recommend this to a friendRated 5 out of 5 stars
Best Upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is the best upgrade one could of asked for from the Gen 1 QC ultra.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Black
I would recommend this to a friendRated 4 out of 5 stars
Headphones Quiet Comfort (2nd Gen.)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, but I can still the traffic outside. I have not try them on an airplane yet.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand
No, I would not recommend this to a friendRated 5 out of 5 stars
Best head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves them. Much better than her previous model.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this Bose, they are perfect for focusing on studying
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Very delicate hinges
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio and ANC but I felt the hinges were a bit too fragile for me.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold
I would recommend this to a friendBrand response from Bose Support
Posted .Hi, Ajax! We appreciate your thoughts on the audio and ANC performance, and we understand your concern about the durability of the hinges. To reassure you, the headband of the QuietComfort Ultra Headphones is made of high-quality silicone, and the hinges are designed and tested to meet Bose’s durability standards for long-term use.
Your feedback is valuable, and we’ll continue striving to ensure both comfort and strength in our designs. We’re grateful you chose Bose.
Gloria - Bose Customer Support
Rated 4 out of 5 stars
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sounding headphones if not an apple user. If so the AirPods Max is great sounding
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. I place them 2nd out of my two dozen headphones.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold
I would recommend this to a friendRated 1 out of 5 stars
Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product, its mindblowing all these people didnt catch a huge flaw with these. Gen 1 uses full power anc on quiet mode and immersion modes(not aware mode), but gen 2 uses adaptive(which gen 1 supposedly uses, but uses it right anyway)which means changing at all times, but these people dont notice because the anc is still at 50 perecnt and the music is loud enough so they dont know its lowering your anc at all times and making it so i hear backgound noise all the time. Stick with gen 1 unless u dont care about anc stability. To check this put on quiet mode and then quickly play a song at medium volume, then quickly pause and listen to the anc change, no way to change this. Dumbest pair of headphones i ever bought, super bummed.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your thoughts. The Bose QuietComfort Ultra Headphones (2nd Gen) are obsessively engineered with our best noise cancellation and spatialized audio for immersive listening. They make every note expand, every piece of dialogue hit harder, and every melody feel more spacious. You can also adjust the noise cancellation of the headphones using the Bose app. If you’re having difficulties making adjustments, you can check out this helpful guide: https://bose.life/4pLOYOH
Jelyn - Bose Customer Support
Rated 5 out of 5 stars
Boss headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works excellent I can’t live with out my headphones
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Black
I would recommend this to a friendRated 2 out of 5 stars
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous version of these and so I ordered these when I needed to update/upgrade. There were not well made, comparatively and cost $100 more. Bose sound is really good but the structure was made with cheaper materials and was not sturdy and substantial. They felt like you had to handle them delicately to avoid them breaking. Very disappointed as I was excited to get them.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - White
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your experience with us. We’re glad to hear you enjoyed the sound quality, and your feedback about the materials and overall durability is very valuable. Insights like yours help us identify areas where improvements can make a real difference. We truly appreciate you taking the time to share your thoughts, and we encourage you to reach out to our support team if you’d like us to look into your concerns further. You can reach us through this link. (http://bose.life/globalsupport)
Jelyn - Bose Customer Support
Rated 3 out of 5 stars
Best Head phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound and comfort, I use them to work out and stay on my head doesn’t seem to slip like other head phones
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Black
I would recommend this to a friendBrand response from Bose Support
Posted .Hi BethzabeG, thank you for sharing your experience! We’re delighted to hear that you love the sound and comfort of your headphones. It’s wonderful to know they stay secure during workouts and don’t slip like other models. Your feedback means a lot to us, and we’re glad they’re supporting your active lifestyle.
Jelyn - Bose Customer Support
Rated 2 out of 5 stars
Not worth upgrading if you have Gen 1,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who was upgrading from the First gen. I'm actually disappointed in some ways how this is a downgrade. First off the ear cuffs were somehow more uncomfortable than the last model and I was starting to feel pain around the ear and in turn, was starting to get a headaches from wearing it, and what makes it even worst is that I bought 3rd party replacements for the ear cushions on the gen 1 and that gave me a better cushion than the new ones. And because I'm upgrading from the previous version, there is no one to justify paying again over 450 dollars for a worst version of headphones in terms of comfort. And the fact that the Gen 2 should not even be called gen 2, this a gen 1.5 upgrade that's somehow charging the price of a new version. Deeply disappointed this time around.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for sharing your experience, Kevin! We’re really sorry to hear the comfort didn’t meet your expectations. Both the QuietComfort Ultra Headphones and the 2nd generation model use the same ear cushion material. Your feedback means a lot to us, and we’d love the chance to help make things right. Please reach out to us through this link so we can assist you further.
https://bose.life/4qSd2QK
Gloria - Bose Customer Support
Rated 4 out of 5 stars
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a big upgrade from a prior one I had. Major updates make it great
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
The same as gen 1
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The same as Gen 1. The same audio the same quality.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - White
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback! The Bose QuietComfort Ultra Headphones (2nd Gen) are obsessively engineered with our best noise cancellation and spatialized audio for immersive listening. Every note expands, every piece of dialogue hits harder, and every melody fills the space around you. Crafted with luxurious materials, they offer exceptional comfort and a premium design, perfect for long listening sessions. One standout feature is ActiveSense, which, when enabled in Aware Mode, automatically adjusts noise cancellation based on your environment’s noise level. This helps maintain consistent ambient sound awareness without letting loud interruptions, like a coffee grinder or blender, drown out your music.
The headphones also feature intuitive controls on the right earcup: a Bluetooth/power button, a multi-function button, and a capacitive volume/shortcut strip. These allow you to manage power, pairing, playback, calls, and listening modes. Additionally, on-head/off-head detection supports auto-pause, wake/sleep, and customizable auto-off settings via the Bose app. Altogether, these features make the QuietComfort Ultra Headphones (2nd Gen) a powerful and user-friendly choice for immersive audio experiences.
Jelyn - Bose Customer Support
Rated 3 out of 5 stars
Noise cancellation???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Brand the design but they don't do great on the noise cancellation much work to do to improve it there's another ones better like beats audio which already have
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - White
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback. We’re glad to hear you like the brand and design. The Bose QuietComfort Ultra Headphones (2nd Gen) are obsessively engineered with our best noise cancellation and spatialized audio for immersive listening. They make every note expand, every piece of dialogue hit harder, and every melody feel more spacious.
If the noise cancellation is not strong enough for your preference, you can adjust it through the Bose app. For guidance on how to do this, here’s a helpful link: https://bose.life/3Z8QEG8
Jelyn - Bose Customer Support
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Don't sleep with Bose on!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned after two weeks. Not comfortable to sleep in and the right side started to only work sometimes. Yes, I know they aren't for sleeping but my husband snores and I can't sleep. I purchased the Beats Studio Pro and they work much better for my issues. At first the sound quality was great, just didn't last.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Stacy, thank you for sharing your experience with the Bose QuietComfort Ultra Headphones (2nd Gen). We’re glad to hear you initially enjoyed the sound quality and design, but we’re truly sorry they didn’t meet your needs. The Bose QuietComfort Ultra Headphones (2nd Gen) were designed to enhance your listening experience with music, but they were not intended for sleeping, so wearing them while lying on your side can understandably cause discomfort.
Side-sleeping with headphones often puts pressure on the ear and the device itself, which can bend or loosen parts over time. This may reduce comfort and, in some cases, affect performance (such as one side not working properly).
We truly appreciate your feedback, and we’ll make sure it’s shared with our product team. We hope you’re able to find headphones that better suit your needs for sleeping, and we’d be happy to assist you if you decide to explore Bose products again in the future.
Jelyn - Bose Customer Support
Rated 3 out of 5 stars
U must power it on to use it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot plug and play. You must power it on in order to use it. The earphone doesn’t power from the aux cable.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi David, thank you for sharing your feedback on the Bose QuietComfort Ultra Headphones (2nd Gen). These headphones are designed to be powered on before use with the audio cable, ensuring you get the full performance and features they offer.
If you need further assistance, please don’t hesitate to reach out to our customer support team so we can assist you further: https://bose.life/48EXztC
Klariss – Bose Customer Support
Rated 2 out of 5 stars
Good when it works.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are good when they work. They are just not reliable. One day they work well with a call, the next the day, the voice is distorted.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Marie! Thank you for sharing your experience with the QuietComfort Ultra Headphones (2nd Gen). We’re glad to hear the headphones perform well at times, but we’re sorry to learn that you’ve been encountering inconsistent call quality.
Intermittent voice distortion during calls can sometimes be related to connection stability or microphone performance, and we’d appreciate the opportunity to look into this more closely. To better understand the specifics of your experience, please reach out to us directly at https://bose.life/4dJjAx0, and prepare your headphones’ serial number along with details about the devices you’re using them with. We’ll be happy to assist and work toward a resolution.
Thank you for bringing this to our attention, we truly appreciate your feedback and the opportunity to improve your experience.
Daisy - Bose Customer Support
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Best Headphones I have ever owned!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing Bad to say about these! I have been using a pair of flagship ANC bluetooth cans from another company for a couple of years now, and I really didn't think these would be a big improvement. I was wrong. Taking into account that the tech has moved forward (it would be disingenuous for me to say I didn't expect these to be at least a bit better), I was really blown away by these second gen QuietComfort Ultras. First off, the build quality is quite nice. I haven't had these very long so I can't say they will hold up to everyday use over the long term. Just holding and using these cans, they feel like they are made of quality materials. While the headband and cup outer shells are plastic, they don't feel like cheap plastic. The yokes for the cups and the attachments are nice solid feeling metal. The headband padding is a nicely supple and pleasant material (shaved head guys like me will appreciate that it's not cheap and sticky feeling!). I am not really about flash or flair, and I really like the almost gunmetal look of the metal parts with black of the cushioned and plastic parts. In terms of comfort, these headphones are outstanding. I usually use my headphones for an hour or two a night. I don't wear anything all day like some, especially those that work in busy office settings I am told. I can only say that in two hours of wear, I have experienced no "fatigue" or discomfort from the headband or the ear cups. I have average size ears I think, and the cups completely cover them without touching, and make a nice comfy seal without pressing too tightly. After just a few minutes I can honestly say I have forgotten that I am wearing them. I have never had a pair of headphones that had such a light feel to the headband, even when it is right on the skin. The functional design features are also a pretty good improvement over my older headphones. The button are well placed for intuitive control during wear. May favorite feature is the volume control "strip" up the back of the right ear cup. I have found this to be an extremely intuitive and precise control and have come to really prefer it over clicky buttons. Battery life appears to be quite good. Even after about a week of using these in ANC mode a couple of hours a night, I am still at 60% life. Sound quality out of the box was fine, and extremely crisp, though I thought it was surprisingly "thin". Upon first connecting it to my tablet I was prompted to install the Bose app, which has some presets and adjustable EQ options. After a bit of a test drive with the stock settings I jumped into the app and I found that it was very simple to make some small tweaks to the tone, that made a big difference to the way I wanted to hear my music. After dialing in the music aspect, I did some videos and music. These Bose QuietComfort Ultras really beat the tar out of my old headphones in the movie category. With essentially no messing around with settings the movie sound was dramatically improved with the dialog being especially clear. I will say that I played around with the immersive sound settings, but I didn't think they made a big difference for music (I prefer my music to stay "centered" as I move my head around anyway) but it did feel like an improvement when watching a show or movie, as my eyes were more likely to be on the image anyway. If I did move my head, the shift in soundstage was extremely natural and gave a real feeling of watching something with open ears and no cans. As a test I turned away from a video completely and discovered that there was a spot where the headphones couldn't quite decide if they should shift left or right and the audio noticeably wavered from ear to ear. This was a bit unrealistic as a test, but just thought it was interesting to find the break point of the system. Last but not least is the active noise cancellation feature. Simply put, it blows away anything else I have tried. I thought my old headphones were great. The Bose QuietComfort Ultra Gen 2 is OUTSTANDING. Most of the time I want to eliminate the outside noise of another program or just ambient household sounds to enjoy some music or watch a video. To test these headphones I compared them to my old ones using a white noise/fan noise machine. I used a very loud and very aggressive randomized fan sound, roughly 18 inches away. To put it simply, turning these headphones on completely turned off the sound of the noise machine. Like flipping it off at the power switch. I am not exaggerating when I say that I could hear the sound of my heartbeat in my ears. That. Is. Outstanding. After a couple of hours of wear, I noticed none of the fatigue I had experienced with lesser headphones with ANC (to be fair my older flagship cans were the same in this respect). Switching to the hear-through setting I was able to carry on conversations easily without removing the headphones, though I must admit I typically will slide an ear cup off just to not appear to be rude. What can I say, I am old school. I cannot say that these are better or worse than the other flagship tier ANC headphones out there as I haven't had an opportunity to try them all. They are all quite pricey though, and if you were already willing to pay for something in this class, I cannot see how you could go wrong with these.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Black
I would recommend this to a friend









