Customer Ratings & Reviews
- Model:
- 890101-0300
- SKU:
- 10936120
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the superb sound quality and exceptional comfort of the product. They also highly praise its long battery life, light weight, reliable connectivity, and premium design. However, a few users have expressed concerns about the ANC performance, noting that it does not effectively block background noise.
This summary was generated by AI based on customer reviews.
Headphone Padding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just to warn people who may be prone to allergies when wearing music headphones. I wore the Ultra headset for a few hours and found myself having red skin around my ears, peeling skin after a few days, and a lot of itching. I've seen a doctor, and nwo waiting to see an allergist in Februrary. This happened to me only once in my life, with AirPods Max.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for sharing your experience with us. We know how important comfort is when using headphones, and we’re truly sorry to hear about the reaction you had with the Bose QuietComfort Ultra Headphones (2nd Gen).
For awareness, the headphone cushions are made with protein leather, a synthetic material chosen for its soft, leather‑like feel and long‑lasting comfort. While many people find it gentle on the skin, we understand that sensitivities can vary, and it’s possible for some individuals to experience irritation.
If you'd like, replacing the cushions could be an optional step you might try to see if the reaction is isolated to that specific material. Otherwise, you’re welcome to contact us directly at https://bose.life/contactus and we’ll be glad to assist you further regarding your concern.
We appreciate you letting others know and hope your upcoming appointment with the allergist brings you clarity and relief.
Rein - Bose Customer Support
I love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones, best on its class does what is supposed to
I would recommend this to a friendSEEMS LIKE A GOOD PRODUCT
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THEY ARE GOOD, WAS A GIFT AND I HAVENT HEARD NOTHING BACK
I would recommend this to a friendHeadsets
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose never disappoints! Great purchase! Perfit for what we are needing.
I would recommend this to a friendBose Absolutely Ruined Them
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these because I already had a pair that I liked and it was time to upgrade. All the things I loved about these headphones, the voice prompt stating battery levels, what device they were paired to and the soft tones, have now been removed by Bose, replaced by harsh tones and no way to find out where the headphones are connected. Basically removing the reasons I liked them in the first place. I am now here on Best Buy seeing if I can trade them in for Bowers and Wilkins headphones like I bought my husband. I used my Bose everywhere, every day to help drown out noises that irritated me and to watch things on my laptop, tablet and even the tv. Until I can find out how to get rid of these, I am using the B&W ones since it still has nice tones and a voice (British too!) to tell me what I need to know, which is very important. Our household is now a NO BOSE household, while before this, we both have had a few sets of Bose products. DO NOT BUY!
No, I would not recommend this to a friendLove them!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are exactly what I wanted and expected. Perfect for me.
I would recommend this to a friendNot sure where I stand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the first gen and I can’t say I recommend the upgrade, I prefer the sound profile on the first gen. The ANC did improve but it’s not like 1st gen was bad at all
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there, we're delighted to hear you're impressed by the performance of our best noise cancelling on a headset.
The next-gen QuietComfort Ultra Headphones provide improved overall audio performance through even more natural-sounding highs and even deeper bass at louder volumes. Try customizing your listening experience using the built-in EQ features of the Bose app to fine-tune your headset to your own preferences and maximize your enjoyment from the headset. Appreciate your feedback!
Andy - Bose Customer Support
Hvacman
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think these eye phone are the most reliable on the market
I would recommend this to a friend- Pros mentioned:Connectivity
Gangster phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headphones, but at the same price point the xm6 dominate it. they do have usb C which is pretty nice for wired usage
I would recommend this to a friend Bose headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Bose is the best headphones on the market.
I would recommend this to a friendLove!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these since my Beats Studio broke and so far loving them so much more!
I would recommend this to a friendWorks well, great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a minimal upgrade from the gen 1 but a huge upgrade from the Sony XM5.
I would recommend this to a friend- Pros mentioned:Comfort
Comfortable quiet fit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits comfortably, but bass is pretty non existent. Clarity to music is pretty good though
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Darianb, thank you for sharing your feedback with us. We’re glad to hear the Bose QuietComfort Ultra Headphones (2nd Gen) fit comfortably and that you’re enjoying the clarity in your music. We also understand how important bass performance can be. The bass can be adjusted through the Bose app, and sometimes it may also depend on the music or the streaming app you’re using. If you’d like, we can guide you through sound optimization tips that may help enhance bass performance. Here’s a helpful guide on how to adjust them through the Bose app to get the most out of your listening experience. (https://bose.life/4vlaGeR)
Jelyn - Bose Customer Support
Quality headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones itself is great my personal experiences whenever I use them at the gym sometimes they wanna slide off my head if I’m doing certain movements
I would recommend this to a friendEasy purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. It was a Super easy instore purchase.
I would recommend this to a friendChristmas gift 2025 will be great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a Christmas gift and based off the reviews giving it a thumbs up!
I would recommend this to a friendBose headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with these Bose 2nd gen headphones , a good upgrade.
I would recommend this to a friend- Cons mentioned:Anc performance
Can’t decide
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly prefer the gen 1 sound profile and the anc was already good so the slight improvement isn’t worth the upgrade if you currently have gen 1
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there! Thanks for sharing your thoughts on the QuietComfort Ultra Headphones (2nd Gen). It’s totally valid to feel that way, many users grow attached to the sound signature of their original gear, and if the improvements in ANC and audio tuning don’t feel significant to you, sticking with Gen 1 makes sense. Your feedback is valuable and helps us understand what matters most to listeners like you. If you ever decide to explore more features or compare settings, just contact our customer support through this link: https://bose.life/contactus
Sophie - Bose Customer Support
Good nice ones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.actually kinda beast headphones it was no issue setting up
I would recommend this to a friendHead phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work good and everything I was looking for in a pair
I would recommend this to a friend