Customer Ratings & Reviews
- Model:
- 890101-0300
- SKU:
- 10936120
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the superb sound quality and exceptional comfort of the product. They also highly praise its long battery life, light weight, reliable connectivity, and premium design. However, a few users have expressed concerns about the ANC performance, noting that it does not effectively block background noise.
This summary was generated by AI based on customer reviews.
Head phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work good and everything I was looking for in a pair
I would recommend this to a friendIts Bose, and its incredible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its Bose, and its incredible. Best Buy shipped immediately upon release. Buy this!
I would recommend this to a friendHeadphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it a lot thank you Best Buy so much I will now enjoy these headphones
I would recommend this to a friendBest ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality headphones these are perfect in every way
I would recommend this to a friendProduct is Great… Best Buy Sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Again.. Product is fantastic. However Best Buy wouldn’t price match when on their own site the price lowered. The answer that they gave me was because I bought it online and traded in an old pair I wasn’t eligible for price match. Whatever.. And then I tried writing a review for a garbage Gamesir G7 Pro and how they knew it had issues. They wouldn’t let me write the review. And the last straw. They really don’t identify their 3rd party sellers and how awful most of them are. You can’t even purchase a protection plan on most of the goods sold through them. Best Buy has gotten cheap and shady and I’m thankful I never have to choose them as a retailer again.
I would recommend this to a friendBest Upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is the best upgrade one could of asked for from the Gen 1 QC ultra.
I would recommend this to a friendHeadphones Quiet Comfort (2nd Gen.)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, but I can still the traffic outside. I have not try them on an airplane yet.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Very delicate hinges
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio and ANC but I felt the hinges were a bit too fragile for me.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi, Ajax! We appreciate your thoughts on the audio and ANC performance, and we understand your concern about the durability of the hinges. To reassure you, the headband of the QuietComfort Ultra Headphones is made of high-quality silicone, and the hinges are designed and tested to meet Bose’s durability standards for long-term use.
Your feedback is valuable, and we’ll continue striving to ensure both comfort and strength in our designs. We’re grateful you chose Bose.
Gloria - Bose Customer Support
Best head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves them. Much better than her previous model.
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this Bose, they are perfect for focusing on studying
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. I place them 2nd out of my two dozen headphones.
I would recommend this to a friend- Cons mentioned:Anc performance
Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product, its mindblowing all these people didnt catch a huge flaw with these. Gen 1 uses full power anc on quiet mode and immersion modes(not aware mode), but gen 2 uses adaptive(which gen 1 supposedly uses, but uses it right anyway)which means changing at all times, but these people dont notice because the anc is still at 50 perecnt and the music is loud enough so they dont know its lowering your anc at all times and making it so i hear backgound noise all the time. Stick with gen 1 unless u dont care about anc stability. To check this put on quiet mode and then quickly play a song at medium volume, then quickly pause and listen to the anc change, no way to change this. Dumbest pair of headphones i ever bought, super bummed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your thoughts. The Bose QuietComfort Ultra Headphones (2nd Gen) are obsessively engineered with our best noise cancellation and spatialized audio for immersive listening. They make every note expand, every piece of dialogue hit harder, and every melody feel more spacious. You can also adjust the noise cancellation of the headphones using the Bose app. If you’re having difficulties making adjustments, you can check out this helpful guide: https://bose.life/4pLOYOH
Jelyn - Bose Customer Support
Boss headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works excellent I can’t live with out my headphones
I would recommend this to a friendNot good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought these based off of another persons opinion of owning a pair. My Apple headphones had just died and I needed a new pair of headphones. So I bent the knee and bought one of these. Immediately realized I made a mistake. The “noise cancelling” is terrible and I can hear everyone talking and having a normal volumed conversation through the speakers. It has three modes: aware, quiet and immersion. Both the quiet and immersion are pretty much the same same and have no real difference. I’d recommend just getting a pair of the new beats tbh.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for taking the time to share your honest feedback with us. We’re sorry to hear that the noise cancelling performance of the Bose QuietComfort Ultra Headphones (2nd Gen) hasn’t met your expectations. We understand how important effective noise cancellation is, and we truly appreciate you sharing your experience.
The Bose QuietComfort Ultra Headphones (2nd Gen) are engineered with our best noise cancellation and spatialized audio for immersive listening, the QuietComfort Ultra Headphones (2nd Gen) make every note expand, every piece of dialogue hit harder, and every melody take up more space.
For enhanced noise cancellation and fuller audio performance, our online support guide offers step‑by‑step tips, including resetting your headphones, rebooting your device, and checking for the latest updates. You can access the guide here: https://bose.life/44vwPeL
We’re confident that once the steps are followed, you’ll be able to enjoy the premium sound quality and exceptional noise cancellation that Bose QuietComfort Ultra Headphones (2nd Gen) are known for.
Rein - Bose Customer Support
Not worth upgrading if you have Gen 1,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who was upgrading from the First gen. I'm actually disappointed in some ways how this is a downgrade. First off the ear cuffs were somehow more uncomfortable than the last model and I was starting to feel pain around the ear and in turn, was starting to get a headaches from wearing it, and what makes it even worst is that I bought 3rd party replacements for the ear cushions on the gen 1 and that gave me a better cushion than the new ones. And because I'm upgrading from the previous version, there is no one to justify paying again over 450 dollars for a worst version of headphones in terms of comfort. And the fact that the Gen 2 should not even be called gen 2, this a gen 1.5 upgrade that's somehow charging the price of a new version. Deeply disappointed this time around.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for sharing your experience, Kevin! We’re really sorry to hear the comfort didn’t meet your expectations. Both the QuietComfort Ultra Headphones and the 2nd generation model use the same ear cushion material. Your feedback means a lot to us, and we’d love the chance to help make things right. Please reach out to us through this link so we can assist you further.
https://bose.life/4qSd2QK
Gloria - Bose Customer Support
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a big upgrade from a prior one I had. Major updates make it great
I would recommend this to a friend- Pros mentioned:Sound quality
The same as gen 1
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The same as Gen 1. The same audio the same quality.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback! The Bose QuietComfort Ultra Headphones (2nd Gen) are obsessively engineered with our best noise cancellation and spatialized audio for immersive listening. Every note expands, every piece of dialogue hits harder, and every melody fills the space around you. Crafted with luxurious materials, they offer exceptional comfort and a premium design, perfect for long listening sessions. One standout feature is ActiveSense, which, when enabled in Aware Mode, automatically adjusts noise cancellation based on your environment’s noise level. This helps maintain consistent ambient sound awareness without letting loud interruptions, like a coffee grinder or blender, drown out your music.
The headphones also feature intuitive controls on the right earcup: a Bluetooth/power button, a multi-function button, and a capacitive volume/shortcut strip. These allow you to manage power, pairing, playback, calls, and listening modes. Additionally, on-head/off-head detection supports auto-pause, wake/sleep, and customizable auto-off settings via the Bose app. Altogether, these features make the QuietComfort Ultra Headphones (2nd Gen) a powerful and user-friendly choice for immersive audio experiences.
Jelyn - Bose Customer Support
Noise cancellation???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Brand the design but they don't do great on the noise cancellation much work to do to improve it there's another ones better like beats audio which already have
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback. We’re glad to hear you like the brand and design. The Bose QuietComfort Ultra Headphones (2nd Gen) are obsessively engineered with our best noise cancellation and spatialized audio for immersive listening. They make every note expand, every piece of dialogue hit harder, and every melody feel more spacious.
If the noise cancellation is not strong enough for your preference, you can adjust it through the Bose app. For guidance on how to do this, here’s a helpful link: https://bose.life/3Z8QEG8
Jelyn - Bose Customer Support
- Pros mentioned:Sound quality
Don't sleep with Bose on!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned after two weeks. Not comfortable to sleep in and the right side started to only work sometimes. Yes, I know they aren't for sleeping but my husband snores and I can't sleep. I purchased the Beats Studio Pro and they work much better for my issues. At first the sound quality was great, just didn't last.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Stacy, thank you for sharing your experience with the Bose QuietComfort Ultra Headphones (2nd Gen). We’re glad to hear you initially enjoyed the sound quality and design, but we’re truly sorry they didn’t meet your needs. The Bose QuietComfort Ultra Headphones (2nd Gen) were designed to enhance your listening experience with music, but they were not intended for sleeping, so wearing them while lying on your side can understandably cause discomfort.
Side-sleeping with headphones often puts pressure on the ear and the device itself, which can bend or loosen parts over time. This may reduce comfort and, in some cases, affect performance (such as one side not working properly).
We truly appreciate your feedback, and we’ll make sure it’s shared with our product team. We hope you’re able to find headphones that better suit your needs for sleeping, and we’d be happy to assist you if you decide to explore Bose products again in the future.
Jelyn - Bose Customer Support
U must power it on to use it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot plug and play. You must power it on in order to use it. The earphone doesn’t power from the aux cable.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi David, thank you for sharing your feedback on the Bose QuietComfort Ultra Headphones (2nd Gen). These headphones are designed to be powered on before use with the audio cable, ensuring you get the full performance and features they offer.
If you need further assistance, please don’t hesitate to reach out to our customer support team so we can assist you further: https://bose.life/48EXztC
Klariss – Bose Customer Support