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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 571 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are delighted by the superb sound quality and exceptional comfort of the product. They also highly praise its long battery life, light weight, reliable connectivity, and premium design. However, a few users have expressed concerns about the ANC performance, noting that it does not effectively block background noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 571 reviews
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Better than Most

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and crisp reproduction of music. Very adaptable to different head widths. This new model is also lighter than the past models. Battery wise, very long hours of continuos use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Comfortable & Sound Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing! The latest update addressed my concerns of always announcing which devices are connected. The battery lasts long and the app is easy to use. My only complaint is the automatic head detection. If you're laying down, it'll pause the music/video. I had to turn it off. Otherwise, they're great. If you're coming from Airpods, these can only connect to 2 devices at a time, so you'll have to manually reconnect each time you use a device that isn't one of the last 2 you used.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound excellent, are very comfortable, and the battery lasts a long time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Great fit. Long battery life. Very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Great sound and lightweight. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Love these, could use maybe 1-2 additional buttons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I’d say these are almost 5 star. I really love how comfortable they are and love the color. I was debating between these and Apple. I already have the Quiet Comfort Ear Buds and LOVE those but wanted something that also wasn’t in my ear for a little different effect for how the sound feels. I just wish it had an addition 1-2 buttons for changing modes on the other side and would have preferred maybe a button for sounds rather than a touch slider as it’s not the most efficient as changing volume I prefer to change volume from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Unmatched Comfort and Clarity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Ultra 2 is a massive win. The noise cancellation is terrifyingly good—it completely deletes the world around you. Sound quality is rich and detailed. They are also the most comfortable headphones I’ve ever owned; I can wear them all day without any ear fatigue. The build quality feels sturdy and high-end. Highly recommended for frequent travelers or day users. Already purchased this for my brother as well and he also loves them so much.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best I’ve Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok here we go. In the summer I purchased the Sony M6 and wrote a positive review about the headphones. I had always been a Bose fan because of their signature low bass. Well, I returned the M6 when I heard the Gen2 comfort would be released and I am very glad that I did. I’ve owned the AirPod Pro Max, Bose Q45, Bose Ultra QC 1st gen, Sony M6 and now these. I will say these are the best by far!!! Comfort and sound is what I look for in headphones/earbuds and based on those presences, these are the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Best for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally found the best headphones in all respects, all in one product! They sound amazing, have adjustable equalizer and theme options, and are made of very nice materials, lightweight, and ergonomic. Bose are the best! I used AirPods Max before. I don't even want to discuss them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Four star

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Struggles with very heavy down-tuned bass (Justin Kaufman “Carousel,” Audioslave “Bring ‘em Home Alive” ) but overall I’m happy with them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great anc and sound. In my experience, it blocks out more noise than the Sony XM6. Battery life is great and comfort is unmatched.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Favorite headphones Ive owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! I went to find gym headphones and found these. They will not be used for the gym but instead for everything else. The sound quality is amazing. The fit is perfect for me and I love the modes and immersive audio options. I like that it stops whatever Im listening to when i move them off my ear and that they automatically switch between my phone and computer without any extra work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Bose Quiet Comforfort Ultra 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight and comfortable on ears! Sound is amazing. Also able to block unwanted noise out at work

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    The new qc ultras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and comfortable however it may be loose on smaller heads. Overall good headphones with good mids and bass

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Immersive Sound Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium comfort, unbeatable noise cancellation, and immersive sound — absolutely the best headphones I’ve ever used. Bose literally outdone Sony with this new gen2 QuietComfort ultra. Absolutely the best in the market right now.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Incredible Sound & Unmatched Noise Cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose QuietComfort Ultra headphones are amazing. The sound quality is super clear with deep bass, and the noise cancellation is next level — it blocks out everything. They’re also really comfortable for long use. Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to but new headphone after my last ones were broken. I never really used boses but thought i should treat myself. Im glad i did. These are really great headphone and have( assuming) a pressure in them so when you take them off it turns them of until you turn it on. Over the sound is really good, especially the noise canceling. The only small issue i have which isn't that big is that im a college student so i do use my computer or tablet depending on what im dling and take notes from videos my proffessor gives.. so the issue is that it only pairs to my phone and if it were to pair to my tablet or computer it would only be temporary AS LONG AS MY PHONE IS ALIVE. i remember i used them and my phone died and despite me being paired to my computer it turned off because it just an extention. Idk maybe i did something wrong over all i still do give these headphones 10/10 . VERY VERISTILE

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More comfortable to wear than 1st gen ,battery lasts longer , switch netweeen different devices is smooth

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100/100 battery las more than expected the sounds is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Bose Knows !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and super light! Very comfortable for long sessions

    I would recommend this to a friend