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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 571 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are delighted by the superb sound quality and exceptional comfort of the product. They also highly praise its long battery life, light weight, reliable connectivity, and premium design. However, a few users have expressed concerns about the ANC performance, noting that it does not effectively block background noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 571 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is the best I’ve heard from headphones. The noise canceling is exceptional. There’s a new setting called immersion that has additional settings than the usual “Aware” & “Quiet”, it’s audio set to Motion. You can either set the sound to remain in the center as you move your head or have the sound move with you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing sound quality, comfort and noise cancelleation. Bought as an open box - excellent quality and it's definitely worth what I paid for

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional Sound and Effortless Switching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing headphones. The sound quality is noticeably richer and fuller than my last-gen AirPods Pro, and the multi-device connection with seamless automatic transitions is a game-changer. Comfort, clarity, and convenience all in one — truly exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crisp and super base sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent balanced Quality sound compared to other headphones that I had. Good workmanship complete with functional case the material type used is fantastic. Looks lucrative while wearing in flight travels, many asks and complimented the look.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best noise cancelling ones I've had. Much better than the apple AirPods max because the bose are lighter and more comfortable. I always trust bose when it comes to speakers and headphones and have yet to be disappointed. They're perfect for studying helping cut out background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Luxury and Artistic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has definitely elevated the luxury feel with this product. The sound is exceptional, the finish and color look incredibly premium, and the overall quality continues to improve. They truly feel like functional pieces of art with amazing audio performance. I’ve been extremely impressed and have thoroughly enjoyed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THESE!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Bose has done a really nice job with these headphones. I still have my Bose QC 35II from 2017 and tried a few different versions of the Bose in between and none came as close. I tried the Bose Ultra (1st Gen) and ended up returning them. I like the sound quality on these, they are excellent. I was worried about the pick up and put down feature for turning the headphones on and off, but I haven't had a problem and I was surprised by how well the feature works. The bluetooth easily syncs across devices and can pair with multiple devices (it switches easily from my cell phone to my Macbook). The pads are not as comfortable as my 35s, but have softened a little more with use. (No pads have been as comfortable as the Bose 35 ear pads IMO). I bought these under an available "Open Box" price for $330 (about $360 with tax). They were still in brand new condition, but this specific color seemed to be unpopular so they were reduced further. I don't think I would have picked the color with the other options, but was surprised with liking the color, it has a little gold 'glitter' within the black paint, but just a smidge. I like the gold feature on the headband. Overall really happy with these (and USBC charging). I have my QC35s and recently replaced the earpads. I keep them in a drawer at the office now that I have these for home. I think Bose has done a very nice job with the Ultra 2s.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Quiet comfort Ultra Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! This is my second pair and I love the noise canceling features on them! They have great sound and are very comfortable, I can wear them for long periods of time without my ear pieces hurting my ears! Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Sound Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased them so i have not had much time to play around with them. So far they sound very good, like the prior model. They connect much faster to my laptop, unlike the prior model. I have noticed that when you are on a call if you speak too loud your voice will sound distorted, speak at a normal volume and it’s perfectly fine. Will be back with a more in-depth review once i have used them for a longer period.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Top tier comfort and ANC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the mosy comfortable headphones I’ve ever wron, epsecially coming from Airpods Max. The ANC is unreal too, with music on it drowns out almost every sound imaginable. The sound quality is very good but it’s not its best feature. For travel, these are the best on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Do you like liking things?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal Bose sound with comfort to match. Boy howdy did songs really just be songing in my earholes with these. Plus the aesthetic went with a sweater I got so the accessorizing really pops off here.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A Great Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. The headphones are technically “on” even if it’s with aux for the noise cancelling and I don’t think the aux works without power. That being said the noise cancellation is impeccable and comfortable on the head.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound and Comfortable Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones deliver clear, rich audio and are very comfortable to wear for long periods. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing.. worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my boyfriend and he absolutely loves them… he uses them for when he works out or just wants to sound out the world around him… amazing sound quality and sleek looking design too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sounding and comfortable headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the xm6 and returned them for the new bose. I couldnt be happier with my purchase; i just like boses sound signature better and the headphones are extremely comfortable. The noise canceling is very good to shut off the world and focus on what youre doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!! Bose is once again setting the bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 10th Bose headset over the last 25 years.. from QC2 to the ear buds comfort 2 … this are excellent, recently I needed hearing aids so I wouldn’t be able to use my earbuds anymore. These allow me to use my hearing aides while still enjoying y the quality music and noise canceling for my Ling haul flights. Love the clean classic color, the fit is even more comfortable than previous models, ease of use and sound quality. I have tried others and even stepped up to more expensive models from other manufacturers and each time I come back to Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bose headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit nice. Noise cancelling is awesome. I use foe the gym and traveling. Love these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose never disappoints.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish headphones that I bought for my wife. Besides looking great, they sound even better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Great Sound Quality and Comfort Ruined By Popping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for the Bose QC Ultra 2nd Gen headphones. They have great sound quality matched with supreme comfort and generally good noise cancellation functions. On top of that, they've added a lossless audio feature and a touch volume control bar, really positioning these to be market leading. But the first time I used these on an airplane, it was clear that they have a significant flaw in their active noise cancellation algorithm. Major bumps and bangs in the airplane (going through turbulence, as an example) cause a series of audible pops and clicks that make these borderline unusable in that scenario. I may have a faulty unit, but spending two minutes online has uncovered this as a significant flaw in Bose's design of these headphones. Unfortunately, I didn't discover this issue inside the return window so I guess I'm stuck with these. Had I known, I'd have opted for the Sony XM6, which is a shame because those aren't as comfortable. Overall, very disappointed in Bose for this headset as it's one major flaw away from being a perfect headset for me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your detailed experience with the Bose QC Ultra 2nd Gen headphones. We’re glad to hear that you enjoyed the sound quality, comfort, and advanced features such as lossless audio and the touch volume control bar. The QuietComfort Ultra Headphones (2nd Gen) were designed to deliver a premium listening experience, and we appreciate your feedback on how they perform in real-world scenarios. Regarding noise cancellation, please note that the settings are adjustable through the Bose App, allowing you to tailor the experience to your preference. Ensuring that the headphones are set to Quiet Mode can also help maximize performance in challenging environments. If you are experiencing issues with noise cancellation, we recommend reviewing our step‑by‑step guide, which provides helpful instructions on how to optimize the settings and improve performance.

      We understand how important reliable noise cancellation is, especially during travel, and we take your feedback seriously. Your comments will be shared with our product team so they can continue to refine and improve the technology. In the meantime, if you would like, we can walk you through troubleshooting steps together to ensure your headphones are operating at their best. Here's a helpful guide: https://bose.life/4vNd3YA

      Thank you again for taking the time to share your experience. Your feedback is invaluable in helping us improve, and we truly appreciate you being part of the Bose community.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great travel headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to travel with and I love them. Super comfy and has decent noise cancellation.

    I would recommend this to a friend