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Customer reviews

Rating 4.7 out of 5 stars with 504 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 504 reviews
  • Rated 5 out of 5 stars

    Works well, great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a minimal upgrade from the gen 1 but a huge upgrade from the Sony XM5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with these Bose 2nd gen headphones , a good upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones itself is great my personal experiences whenever I use them at the gym sometimes they wanna slide off my head if I’m doing certain movements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift 2025 will be great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a Christmas gift and based off the reviews giving it a thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    İt has auto shutoff And great audio and noise canceling very comfortable on ears can wear it whole day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good nice ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    actually kinda beast headphones it was no issue setting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good and everything I was looking for in a pair

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can’t decide

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly prefer the gen 1 sound profile and the anc was already good so the slight improvement isn’t worth the upgrade if you currently have gen 1

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! Thanks for sharing your thoughts on the QuietComfort Ultra Headphones (2nd Gen). It’s totally valid to feel that way, many users grow attached to the sound signature of their original gear, and if the improvements in ANC and audio tuning don’t feel significant to you, sticking with Gen 1 makes sense. Your feedback is valuable and helps us understand what matters most to listeners like you. If you ever decide to explore more features or compare settings, just contact our customer support through this link: https://bose.life/contactus

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality headphones these are perfect in every way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it a lot thank you Best Buy so much I will now enjoy these headphones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones Quiet Comfort (2nd Gen.)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, but I can still the traffic outside. I have not try them on an airplane yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its Bose, and its incredible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Bose, and its incredible. Best Buy shipped immediately upon release. Buy this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always use Bose products as it is proven and the sound quality is superb.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sounding headphones if not an apple user. If so the AirPods Max is great sounding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best upgrade one could of asked for from the Gen 1 QC ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Very delicate hinges

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and ANC but I felt the hinges were a bit too fragile for me.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, Ajax! We appreciate your thoughts on the audio and ANC performance, and we understand your concern about the durability of the hinges. To reassure you, the headband of the QuietComfort Ultra Headphones is made of high-quality silicone, and the hinges are designed and tested to meet Bose’s durability standards for long-term use.

      Your feedback is valuable, and we’ll continue striving to ensure both comfort and strength in our designs. We’re grateful you chose Bose.

      Gloria - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous version of these and so I ordered these when I needed to update/upgrade. There were not well made, comparatively and cost $100 more. Bose sound is really good but the structure was made with cheaper materials and was not sturdy and substantial. They felt like you had to handle them delicately to avoid them breaking. Very disappointed as I was excited to get them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your experience with us. We’re glad to hear you enjoyed the sound quality, and your feedback about the materials and overall durability is very valuable. Insights like yours help us identify areas where improvements can make a real difference. We truly appreciate you taking the time to share your thoughts, and we encourage you to reach out to our support team if you’d like us to look into your concerns further. You can reach us through this link. (http://bose.life/globalsupport)

      Jelyn - Bose Customer Support bose

  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as gift my dad loves them. Sound amazing great bare and very comfy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them. Much better than her previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this Bose, they are perfect for focusing on studying

    I would recommend this to a friend