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$521.27

Customer reviews

Rating 4.8 out of 5 stars with 412 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 412 reviews
  • Rated 5 out of 5 stars

    Simply the Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go to Best Buy for your Bose Headphone purchase!! The experience is extraordinary from the moment you enter their store. It is filled with knowledgeable sales and support persons that go out of their way to ensure you have an easy, informative, non threatening and rewarding time well spent in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra violet head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this head phone color, which is my favorite, enjoyed using it when im walking or riding my peloton bike. It keeps the noise out from outside. Love this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Comfortable cans but lacking software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably the most comfortable cans you can get at the moment with the best ANC, best the software/firmware is its pitfall. One thing no reveiwers have mentioned is that while the ANC is at full strength when you first put on the headphones, it gradually decreases or as you would put it auto-ANC. This also happens when you take off the headset and put it back on. If you toggle the different modes within Bose apps, ANC will be back at full strength again, only for it to gradually decline and you can start hearing the noise. This "auto-ANC" feature is definitely one thats not desirable and can't be turned off.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! Thank you for sharing your feedback. We’re delighted to hear that you find the QuietComfort Ultra Headphones (2nd Gen) to be the most comfortable and that their ANC performance stands out. These headphones deliver our best noise cancellation yet, with world‑class audio tuned to the unique shape of your ears through CustomTune technology. The result is powerful, immersive sound with every listen.

      Please ensure your Headphones are set to Quiet mode with full noise cancellation and Bose‑optimized stereo audio. This setting provides the highest level of noise cancellation, helping you block out distractions effectively.

      To help resolve the issue you mentioned, please take a look at the troubleshooting steps provided in this link: https://bose.life/4ovsqks

      These steps should help resolve your concerns. If the issues persist, please don’t hesitate to contact us at https://bose.life/contactus . We’re happy to help and we truly hope this helps resolve the issue for you!

      Sophie - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Good sound but TERRIBLE microphone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound but incredibly terrible microphones still! The microphones cannot hear you outdoors if you’re trying to text or dictate anything on your phone it literally types the wrong words all the time. If you’re somewhere where it’s windy the noise cancellation doesn’t even work! The wind blows on the microphones and you hear it inside your headset so you cannot hear what you’re listening to! They’ve always had problems with the microphone but I figured the generation 2 was going to be better like everyone said it was going to be. I’m returning these and getting a headset that doesn’t have crap microphones. Their microphones basically have zero noise cancellation of their own. Also when the headset talks to you it sounds like a malfunctioning robot that’s whispering it’s so low you can barely hear it. Especially if it’s a notification of any kind. I’m shocked how bad it is for this amount of money.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! Thank you for taking the time to share your experience, we truly appreciate your honest feedback. We're glad to hear you enjoyed the sound quality, but we're sorry to learn about the frustration you've had with the microphone performance and voice prompts.

      The Bose QuietComfort Ultra Headphones (2nd Gen) are designed to deliver world-class noise cancellation and immersive audio, personalized through CustomTune technology to match the unique shape of your ears. That said, microphone performance can be affected by several factors, especially in challenging environments like windy conditions.

      To help address the microphone issue, we recommend checking out this troubleshooting guide: https://bose.life/47rEbCg which may offer some helpful steps. If you continue to experience difficulties or have further questions, please don’t hesitate to reach out to our customer service team using this link: https://bose.life/contactus and they’ll be glad to assist you further.

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Good Feels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GASM mmmmmm and the ears is for the boys. Can slide it on and very nice. Slip and slide and slide inside, the ears. Will recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great! Well worth the cost. I would recommend these Bose headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ones yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them. Best headphones she has had. And super comfy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product especially for long flights or noisy rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost-effective headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend good sound quality, noise canceling function, and dynamic focus mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Rules

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Great sound quality, great noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kay’s Bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bass sound making it unique among the others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good, the sound quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QuietComfort Ultra Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers the high quality sound expected from a Bose product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Gen1 to Gen2 customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the Bose gen1 headphones until the battery drained quite significantly over a year’s time. I stepped up to this gen2 and find the clarity of calls is better. This was an open-box in excellent condition saving me money. Happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex c

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very clear I like the model the quiet noise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for everyday day use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and confortable to wear. Clear on phone call but a little pricy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! Very comfortable and work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great sound and quality. Would recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Quality OK!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality of very well balanced base, mid range and treble. Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New and improved Bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, improved over generation 1. Excellent sound quality.

    I would recommend this to a friend