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Customer Ratings & Reviews

Your price for this item is $420.99
The comparable value price is $449.00

Customer reviews

Rating 4.8 out of 5 stars with 298 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the QuietComfort Ultra Headphones (2nd Gen), particularly regarding their sound quality and comfortable design. Many appreciate the exceptional battery life and lightweight feel, making them ideal for extended use. Users also find the device connectivity seamless and the leather case very portable. However, some find the minimalist button design less desirable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 298 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Incredible Noise Cancellation and Comfort!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The QuietComfort Ultra Headphones (2nd Gen) are absolutely amazing. The noise cancellation is one of the best I’ve ever experienced — it completely blocks out background noise and makes music, calls, and videos sound crystal clear. The audio quality is rich, balanced, and very detailed, especially with the immersive sound mode. The comfort level is outstanding. The ear cushions are soft, lightweight, and perfect for long hours of use without any pressure on the head. Battery life is strong and easily lasts through an entire day of work or travel. These headphones deliver premium performance, great sound, and unmatched comfort. I’m extremely impressed and would definitely recommend them to anyone looking for high-quality noise-cancelling headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    BOSE is BEST!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best headphones I've used and trust me I've tried them all. Bose QC line up offers premium sound and build quality. The case is leather and very portable. Honestly this is how you make a case for headphones. The NC is top teir and the comfort is unmatched!! These headphones are so comfortable with plush materials and hesdband. Trust me get these hesdphones you will never switch to another!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud, great sound and super comfortable. It’s hard to find headphones that are comfortable because I have big ears and these fit like a dream! Great battery life to

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great color, comfort and sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd pair of these great headphones! Love the Midnight Violet color. The sound is world class and the noise cancelling is top notch. The clamp force barely noticeable and it’s so comfortable to wear for hours. Charges fast and comes with matching case and accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these after shopping around a bit and I have been very pleased. Pros: Great sound (with minor EQ), SUPER comfortable, amazing ANC and Awareness modes. I love the corded losseless audio, and aux cord option I can use for my Xbox. Cons: the button scheme is pretty bare bones and can be difficult to use. 3 buttons for 10+ functions is not ideal, but not a deal breaker either. Bose in general could use more customization options I.e a 5+ band Eq vs the current 3, being able to give custom names and Eqs to the modes especially the custom modes Neutral factors: The Immersive and Cinema modes are a neat options, but do take some getting used to. I do wish there was a little more color option. Bringing the in some of the pastels from the standard QC line would be great, I would also love a white and gold option.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose QC Gen 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use headphones for the gym and this purchase was an impulse, but I’m glad I pulled the trigger. The gym I go to plays really loud music and with the anc I can barely hear it, but if I raise the volume I won’t hear nothing from the outside world. They’re very comfortable during my training weightlifting and cardio (stairmaster). This is my first pair so I hope it’ll last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE gets greater and greater with there sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats BOSE sound, I have the quit comfort head phones , they sound great , but kelp look and reading the reviews on the ultra comfort , and I said they had to be better , so I bought a pair and sound is amazing, I gave the other pair I bought first to my son, best headphone yet, let’s see what they come up with next with there sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and immersive audio is a game changer. Best headphones I’ve had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purple rain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones plus the color fire cant beat bose audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get easily distracted and needed to stay focused on my projects while at a cafe. I shopped around and tested. wanted a headphone with good call quality, great noise cancelling and great sound. It did not disappoint and the sound quality is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    these are actually like rly nice period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality is really good, they deliver preety good bass mid and treble, theyre really comfy, and have convenient features that i missed from my airpods max like auto pause when you take them off and device switching which i find rly convenient :>

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs . queen.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boses has the most awesome quality\ sound that you can hear it make your music sound so great. This is great value for the money I recommend bose I have been buying boses for decades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding noise reduction, exceptional sound quality. I’ve always enjoyed the Bose brand, and this was an excellent addition to my collection, I use them outdoors quite often and wear them everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The QuietComfort Box has been Checked Again

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed Bose products over the years but had never tried their noise cancelling over the ear headphones. While the 2nd Gen product is brand new, the original Quietcomfort headphones have earned almost universal praise. I believe more kudos are in order with this new model. I can report to you that the Quietcomfort ‘phones, although enclosing and sealing off my ears completely, are quite light, comfortable and non-fatiguing. It is possible to forget they are there as you enjoy the music. In fact, my first night of listening found me waking up the next morning with the ‘phones in place over my ears. They are that non-constricting. From opening the box to listening to music takes only a couple of minutes. I installed the software on my smartphone, pressed the on button on the ‘phones and got a confirming LED light. The software recognized the headphones, and I had the devices paired easily. Musical satisfaction was instantaneous. The presentation was neutral. I did use the app to knock down the lowest bass response down a few decibels to meet my personal preferences. Full equalization is available if you are so inclined. I felt my adjustment was just a small tweak. The active noise cancellation must be experienced to be believed. I am not going to be flying this month, so I tried to come up with a way to evaluate the ANC without getting on a plane. I turned to YouTube and found a pink noise presentation which was probably set up for students and others who wanted to have a way to physically drown out distractions for study and sleep. I bumped up the pink noise to almost 70 decibels through my speakers while listening to music through the Bose’ phones. The noise reduction was quite effective. I was able to hear music only with the headphones over my ears and got blasted with the pink noise when I took the ‘phones off. Between songs the pink noise was muffled to the extent it could have almost been mistaken for tape hiss. Battery life has been excellent. A full charge is said to provide 30 hours of playing time. These ‘phones certainly meet that spec, and when you take them off, they automatically go into a sleep mode to preserve battery life. One feature that I absolutely love is that you can successfully pair these ‘phones to multiple devices. So many similar products do not offer that feature. I rate the sound quality as top notch and have used many headphones both wired and wireless over the years. If you value comfort and noise reduction, you will be making a serious mistake if you don’t give these a try. Highly, highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! Color is beautiful, and the sound quality is amazing. They’re also super comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound incredible! They also have a much more durable feel than the last model, which is also refreshing to see in upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Head Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality, love how comfortable they are, and sound quality amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Well rounded and feature rich

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Ultra 2nd Generation in black look, feel, and sound great! Having owned numerous over the ear headphones through the years, they all have had various shortcomings such as battery life and comfort or poor fidelity and sound quality. The Bose QC Ultra have nailed the feature set and are an all around great set of headphones. The Bose QC Ultra feature a clean, modern design that looks and feels solid, apart from the hinge design of the cups (easy to pinch your fingers or hand) and easily lay flat on a surface or fold into the included carrying case. The QC Ultra have an adjustable soft, leather padded headband and equally plush leather ear cups, which are extremely comfortable even for extended wear with their 30 hour battery life. The headphones are also fairly light and don’t create any pressure points, which is a must. The controls are limited and simple, but you have everything you would need with gestures from volume and call control to playback or immersion settings. There is even a customizable shortcut action where you can set to battery level, immersion, voice assistant or even Spotify resume. I would like Bose to expand this function further but it is great that you have some control over the behavior. The QC Ultra come with a 2.5 to 3.5 mm adapter cable, but the real treat here is the USB C port which supports wired lossless audio. Audio quality is great and rich with that signature Bose sound. Within the app you can customize the Bose QC Ultra even more with custom immersion modes and equalizer access. The Bose QC feature CustomTune tech, which analyzes sound and adjusts it to the shape of your ears for optimal audio reproduction. I am not sure how much it adjust the audio but music is rich and detailed while having a wide, virtual sound stage. The immersion setting provide convincing instrument separation, which widens the presence and depth of the track. the Bose QC Ultra headphones aren’t just for music, with Cinema mode movies sound great and easily as enjoyable as my full theater system. If you are not looking to pipe any audio into your ears, the noise cancelation is top notch and can be utilized without audio to provide peace and quiet anywhere. The Bose QuietComfort Ultra are some of the best all around headphones I have ever owned; from the fantastic spatial audio to the incredibly effective noise cancellation, they have everything you need in a premium set of headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grad school ready

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for helping me concentrate and mute the world!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of them Noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best good for noisy environment. Good for loseless audio feature

    I would recommend this to a friend
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