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Customer Ratings & Reviews

$449.00

Customer reviews

Rating 4.7 out of 5 stars with 430 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the superb sound quality and outstanding comfort of the QuietComfort Ultra Headphones (2nd Gen). Many appreciate the exceptional battery life and lightweight design, making them ideal for extended use. Additional benefits include USB audio connectivity and a compact case for portability. However, some find the minimalist button design to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 430 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My inseparable friends!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, there are no other headphones that have the sound quality of my Bose headphones. The excellent clarity of the sound relaxes me and transports me to the place where the music or movie is being played or recorded. It's as if I could see or be in that place.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bluetooth connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancellation, but I've had persistent Bluetooth connectivity issues with my Windows laptop. My Sony headphones connect without any problems on the same device, so I don't believe it's a laptop issue. Disappointing for an otherwise great product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great travel headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to travel with and I love them. Super comfy and has decent noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headphones ever !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great cushion in the eara and many configurations for diferrent scenarios !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Roger's thoughts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound of my new Bose QC Ultra Headphones (2nd Gen Gold. Smart purchase on my part.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, sounds great, and I'm very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    INCREDIBLE HEADPHONES!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning sound quality and easy to sync to my system. Well made quality product! A great iyem from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, wish they cancelled noise better so I didn’t hear anything at all in a coffee shop but I think my expectations were too high. Comparative to other brands these are the most comfortable and also best ANC. I have TMJ and other brands will hurt my jaw but these don’t.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are definitely worth the price! Sounds quality and noise cancellation are supurb! Ive tried the XM-5s, XM-6s, and had the prior Gen QC Ultra's and these are a step above in every way. You wont be dissapointed with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones the sound is fabulous. Price a little high but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound !!! noise cancelling for travel its wonderfull

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds is great and the noise cancelling really cuts office noise so I can focus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone is the best. The sound is smooth and clear, I love it. I strongly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose beats all others!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried all major brands of the higher-end headphones. I've concluded Bose beats all! The Bose app is easy to use and helpful. I had a 6 hr trainride and these performed beautifully for Classical music and an audio book. They're also comfortable for long wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Choice

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged a pair of Beats Stuio Pros for these because the Beats sounded so flat. These were an excellent upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apparently quite amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont personally have a pair; i purchaed for my (adult) kids, both of whom did their own separate research and asked for them without knowing the other did also. They both feel like these are the be all, end all of the earphone world. They were so compelling, I’m consodering purchase for myself…and i’m a hard-core Apple girl.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best of the Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever bought. They are also the most expensive. They are amazing for blocking out sound. It has the best noise canceling that I have ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend has many headphones, however these are his favorite. He says the overall sound compaired to his other highend brand ones ate exceptional all around. Bought these after his 1st gen ones broke at the headband. Great purchase. Cant go wrong eith Bose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose for Bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Accoustics for Bass Lovers. Great Asthetics that improved over a period Great to handle and lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from a pair of Airpods Max and am very happy with these. Lightweight, great bass, and exceptional noise cancelation for my noisy work environment.

    I would recommend this to a friend