Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $443.99
The comparable value price is $449.00

Customer reviews

Rating 4.8 out of 5 stars with 314 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
96%would recommend to a friend

Customers are saying

Customers consistently note the superb sound quality and outstanding comfort of the QuietComfort Ultra Headphones (2nd Gen). Many appreciate the exceptional battery life and lightweight design, making them ideal for extended use. Additional benefits include USB audio connectivity and a compact case for portability. However, some find the minimalist button design to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 314 reviews
  • Rated 5 out of 5 stars

    Heaphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality headphones that are durable. Long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones. They are sooo light and the sound is amazing. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation and comfort are great and immersive sound is wonderful too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hvacman

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these eye phone are the most reliable on the market

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Annoying auto off feature

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preface: I LOVE Bose sound quality and have been using their headphones for over 10 years, however, the QC Ultra Gen2 headphones have the same issue as Gen1: Bose expects you to just take them off your head and let them auto disconnect from your devices, but this auto disconnect doesn't consistently work. Many times the headphones stay connected and audio plays through the headphones even when they aren't on your ears. Very annoying. Like the Gen1, I returned the Gen2 and say with my Sony MX5 until Bose changes this behavior.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Jobey, we're delighted to hear that you're a long-time Bose fan, and love the sound quality of the QuietComfort Ultra Headphones (2nd Gen)! The headset has two features which you will find helpful and address your feature request.

      The headphones will indeed disconnect from your devices after 3 seconds when they are removed from your head, and with the earcups laid flat or when they are stored in the case. If they are removed from your head and left in any other orientation, they will disconnect from your devices after 10 minutes. The headphones will immediately reconnect when you place the headphones back on your head.

      If you'd instead like to just pause audio when you're on the go, on-head detection in the headphones are enabled to pause and resume audio when simply lifting or placing back the right ear cushion. If you'd like any further product set-up help, don't hesitate to reach out to us. We'd be happy to help make sure you're getting the most from all the features of the headset!

      Andy - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Headsets

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose never disappoints! Great purchase! Perfit for what we are needing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classic Bose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, very lightweight, doesn't fall off during my runs and abslike the touch control feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium Build And Sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones look great overall and I love the new auto shutoff feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are exactly what I wanted and expected. Perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Bose is the best headphones on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Ocean Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable and I would highly recommend! Hurry and get yours today!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose 2nd Generation Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is more than excellent. Amazing spacial audio feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Knows !

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and super light! Very comfortable for long sessions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great , I couldn’t really tell a difference between the noise cancellation between the Bose 700NC headphones and these second generation NC headphones. They are extremely bulky so if they could make them slimmer or less bulky that would have been much better . Also they have a motion feature that I really disliked when you look down the music you are hearing will turn off . Until you’re looking up again . This was really annoying when I was a the gym . But if you’re going to use them for only airplane rides and computer work then they are great not really for moving around

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback, Luis. We’re glad to hear you enjoy the sound quality of the QuietComfort Ultra Headphones (2nd Gen), and we appreciate your honest thoughts on the design and features. Regarding the "motion feature" that pauses music when you look down, we understand how inconvenient this can be during activities like working out. To assist you further with this concern, please contact our customer support team using this link: https://bose.life/49SSe5s and they will guide you through the steps to adjust or disable this feature. Your feedback is valuable to us, and we’re committed to ensuring you have the best experience possible.

      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Perfect for Autistics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't hear myself chewing but I can't hear other people either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. It was a Super easy instore purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones I’ve ever had!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones so much. The sound quality is so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds is awesome!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound and noise cancellation. They did make my ears kind of sore after about an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing , sounds great , easy to use awesome sound modes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these since my Beats Studio broke and so far loving them so much more!

    I would recommend this to a friend