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Customer reviews

Rating 4.7 out of 5 stars with 156 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the QuietComfort Ultra Headphones (2nd Gen), particularly regarding their sound quality and comfortable design. Many appreciate the exceptional battery life and lightweight feel, making them ideal for extended use. Users also find the device connectivity seamless and the leather case very portable. However, some find the minimalist button design less desirable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 156 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Right up there with the best ANC headphones!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used other ANC headphones, including those that are considered to be in the "top tier" of this category (the one I own is also the latest model), so I have plenty for comparison in this review. I've never actually owned or tried a pair of Bose headphones before and I've been wanting to do so for a while. So, I figured with the Gen 2 of the QuietComfort Ultra's having just released, now would be a great time. How are they and how do they compare to what I'm already used to? Let's find out! As far as the unboxing experience goes, everything is pretty minimal and tightly packed. Everything opens (or, unfolds, rather - in the case of these) easily and inside the box, you are immediately presented with the case, holding these beautiful headphones. Inside, it's literally just the headphones and the cables. My only complaint is the way the "pocket" that holds the cable is made, it seems to compete with the headset real-estate, within the case. I have tons of USB-C cables, so I didn't really need to take this one out - but I wanted to see what all was in there. Well, getting the cable back in and getting the case shut with the headphones wound up being kind of a pain - you have to lay the cable just a certain way so it doesn't intersect with the headphones themselves, when closing the case. I'd have much rather seen the lining attached in such a way to where the cables are always positioned how they needed to be. Otherwise, this is a super minor issue I observed and in no way impacts this review or how I feel about anything, at all! Just some feedback for the future, I guess? Upon lifting these out of the case, I was amazed and how featherweight they felt. I also loved the construction and they certainly feel like they are built long-term. I will say, compared to other ANC headphones I've used, I significantly like the form, feel, style and comfort of these, the most. I do love Bose's design philosophy - simple, yet elegant - and it shows in spades with this product. The color I have is the Black. It may come across as "boring", but it goes with everything and the black cans with silver yokes complement each other well. The initial setup was a Breeze. I somehow already had a Bose account, so upon downloading the app on my iPhone 16 Pro Max (iOS 26), the first thing I did was sign in. Once done, I powered the headphones on and went through the connection process. It really couldn't have been simpler - everything connected properly on the first go and it did the firmware update - all without a hitch. The firmware update also went pretty quick - taking, I believe, less than about 8 minutes. Once done, I was greeted with the main interface of the app. As for the app itself, I was actually surprised as to how "simple" everything was, compared to what I'm used to with my other ANC headset, which has so many options, it's almost intimidating to use. Thus, I did enjoy the simplicity of the app, although it may be a tad TOO simple, with very limited EQ options and Sound Modes to choose from. The main settings are "Modes", "Noise Control", "EQ" and "Immersive Audio". There's a few others, but nothing you'd repeatedly have to use. At first, I was really confused on what the Modes option did. Basically, they're like a listening profile and each one (Quiet, Aware, Immersion and Cinema) all have presets for ANC and Immersive Audio. Overall, I felt this was a bit of a gimmick, because if you change any other setting, it seems to just remove the Mode selection completely. The Immersive Audio option is ...OK? There's "Off", "Still" and "Motion" and is essentially a type of 3D audio and causes the music or whatever you're listening to to move around, as you move your head or body. "Still" is just that - it works best when sitting and "Motion" again, named aptly so, since it works best when moving around. I personally prefer "Off", BUT it seems to lower the total overall volume by about...10%, for whatever reason? So, I just keep it on "Still", since I'm almost always sitting when wearing these. I'll switch them to "Motion" if I get up for more than 5 min or so, like doing chores, etc. Noise Control is literally an On/Off toggle with a slider to move it more to the ANC or Transparency side of things. I will say, the ANC is great and rivals my other headset but the Transparency option does sound like it has some sort of filter going on or something - they're nowhere near Apple-level ANC or Transparency, but it does the job, when needed - it just takes a while to get used to the sound of it. As far as sound quality, I put them right up there with my other ANC headset, just in a different way. While my others sound more full and "lively", these sound more flat and "neutral". This is all a personal preference thing. I will say, however, the tone range of these headphones are better for me, overall, as I have a bit of a hearing disability (mostly in my right ear) and has a lot to do with tones and frequency ranges. I can just hear vocals and instruments so much better! Also, they do bring the bass (I did make some EQ changes), which is pleasant enough without being so booming and overpowering. Sleep Token sounds absolutely amazing on these! I've also listened to Dream Theater, Alestorm, The Bug (Angry is a GREAT song for bass), Falling in Reverse, Slaughter to Prevail, Powerman 5000, Infected Mushroom, some other electronic bands and some video game music soundtracks. As you can see - I listen to a wide genre of music and all sounded equally amazing. I never had to change up my EQ to accommodate different genres. All in all, I put these right up there with my other ANC headphones and love them equally. I now actually have to actively decide which ones I want to use, haha. These truly are one of the best ANC cans on the market. Sure, the settings and other options within the app are pretty limited but...I kinda like that to be honest - it's a pleasant change of "set it and forget it". I can just put them on, adjust what I need to without having to sort through a million other options and get to listening to whatever, quicker. Overall, I'm giving the Bose QuiteComfort Ultra Gen 2's a 5/5 rating.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    King of ANC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC is unmatched and puts Sony to shame. The sound quality is superb and comfort is the absolute best. Build quality is solid and the case has such a small footprint.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the second gen QC45, these are a great upgrade. The battery life is significantly improved! I used to have to rechard my 45's daily to every to every other day. Once I got the Ultra 2's, the battery life it shipped with, 80%, lasted me four days! They are comfortable on my big head and the sound quality had improved quite a bit. The noise cancelling is significantly better and no weird pressure feeling! These were expensive, but worth the money. Another positive is I can be connected to my PC and Phone at the same time and I don't get the crackling I used to get with my old ones when connected to two sources.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great anc and sound. In my experience, it blocks out more noise than the Sony XM6. Battery life is great and comfort is unmatched.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Great fit and sound quality. They are lightweight love the color. Long lasting charge.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    The new qc ultras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and comfortable however it may be loose on smaller heads. Overall good headphones with good mids and bass

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great ANC, Good Sound, Average At Everything Else

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall: The Bose QuietComfort Ultra Gen 2 headphones are a strong contender for anyone looking for top-tier active noise cancellation and comfortable, immersive listening. They’re a great option for frequent travelers or folks who want to drown out office noise. These are definitely geared toward people who don’t mind spending a bit more to enjoy a premium audio experience. They’re not ideal for gym use, though, since they don’t have a rating for sweat or water resistance. They also lack wireless charging, which a lot of other headphones include at this price point. Sound Quality: The QuietComfort Ultra Gen 2 delivers crisp, detailed audio with deep bass and clean highs. The sound signature is classic Bose: warm and balanced with a boosted low end, making them great for music, movies, or just about anything else. While a little flatter than some other headphones, you’re not going to get studio-reference sound here. USB-C lossless audio is a standout feature, offering higher fidelity than standard Bluetooth codecs. These are best paired with a streaming service that supports lossless audio, since compressed tracks won’t really show off what this headset can do. That said, the in-app EQ is super basic, and there’s no way to deeply customize the sound profile. For most users, Bose’s tuning will be more than fine, but those who like to tweak every frequency might be left wanting more. Active Noise Cancellation: This is where Bose blows most other headphones out of the water. The ANC is incredibly effective, easily muting road noise, office chatter, and of course, plane engines. Bose’s CustomTune tech adapts ANC to your ears every time you wear them, and it works brilliantly. If ANC is your top priority, these won’t disappoint. I promise. Other Sound Features: Along with ANC, you get a BeAware mode, which lets sound in so you can hear your surroundings if needed. The amount of noise cancellation is also adjustable, which is a nice touch. Immersive mode is another cool feature. Geared more toward movie content than music, it lets the sound follow your head movements. It’s basically 3D audio that shifts with your position. There are two modes: one for sitting and one for standing. Give them a shot. I found it pretty cool, but since I mostly listen to music, I kept it off for the most part. Bose also includes a new Cinema mode, which blends immersive audio with noise cancellation to really pull you into whatever you’re watching. It’s a fun feature for video content, and I recommend trying it out. Just keep in mind it drains the battery a bit faster. Connectivity: The headphones support Bluetooth 5.4, USB-C audio, and a 2.5mm analog cable. I had no issues pairing them with my iPhone. Plenty of audio codecs are supported, including SBC, AAC, and aptX, plus the lossless version of aptX. Long story short, these are going to sound great on basically any device you pair them with. And if you want the ultimate sound quality, you can always wire them in via USB-C for lossless audio. Comfort: The QuietComfort Ultra Gen 2 are comfortable, but not quite as comfortable as some of the previous Bose models I’ve owned. Maybe they’re still breaking in, but I’m hoping they get a bit more forgiving over time. I have a large head, and the clamping force feels a little strong right now. I also have to extend them to the largest setting to fit properly, but that’s true for most headphones I own. Battery Life: Battery life is good, but not great. You’ll get 30 hours with ANC off and 24 hours with ANC on. That’s more than enough for long flights or workdays, but it falls short compared to some other comparable headphones. There’s also an auto-shutoff feature that’s worked flawlessly whenever I take them off, and a low-power mode that helps preserve battery when not in use. Sadly, wireless charging isn’t supported, but USB-C fast charging is included. Design: The design is classy and modern, with polished metal accents and a dark black finish. The build is mostly plastic with some metal, which keeps the weight down without feeling cheap. The included faux-leather carrying case is a nice touch and stores the headphones securely. Pros: Industry-leading ANC Crisp Bose sound Quality build USB-C lossless audio Classy and modern design Comes with carrying case and cables Cons: Expensive Limited EQ customization No wireless charging No IP rating for water or sweat resistance

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The Most Comfortable ANC Headphones You Can Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing comfort, class-leading noise cancellation, and rich, balanced sound. Spatial audio makes movies and music feel more immersive without sounding fake. Battery life is solid and you can wear these for hours with zero fatigue. If you want premium ANC headphones that simply deliver — these are worth every dollar.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones works great for canceling noise besides working as headphones. Soft, compact, comfortable, great sound. Perfect for shutting out the outside world or listening to music without disturbing others. Works great with my I-phone & iPad too. I love the color. Battery lasts a long time & its easy to recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Amazing bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review with the qc ultra 2 .comfort 5/5 the padding on the earcups and headband very comfortable sound quality 5/5 very good for my type of music Connectivity 2/5 below average the headphones are sometimes very easy to connect but some times it takes 5 minutes to connect battery life good enough battery for me. But i would recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Top tier comfort and ANC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the mosy comfortable headphones I’ve ever wron, epsecially coming from Airpods Max. The ANC is unreal too, with music on it drowns out almost every sound imaginable. The sound quality is very good but it’s not its best feature. For travel, these are the best on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop procrastinating and buy these!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After watching several reviews, making several trips to Best Buy and exchanging the XM6 for the Apple Pro Max. Then exchanging the Apple Pro Max for the Bose QC2 … I can say I’m finally happy. Firs off the design. The design of the Bose are nice, sleek and Stylish. The silver accents make the headphone stand out. Whereas the XM6 were boring to look at. Comfort: the Bose sit conformity on my head and is light. My ears sit inside the ear cups without any issue. Whereas the earcups of the XM6 is weird. The ear cups sat partially on top my ear. However other that, the XM6 were comfortable. The Apple Pro Max were the most uncomfortable pair of headphones I’ve ever worn. I tried to stick it out due to me having an iPhone as one of my devices. But these were extremely too tight on my head… resulting in me having headaches. Sound: I feel the Bose sound the best out of them all. The Bose have good base and provides you the ability to tinker with the sound with the EQ. The Bose is the overall best for me.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    A top tier headphone in every way

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are such a sleek and comfortable set. From the moment I put them on, the comfort stood out. The earcups are soft, lightweight, and somehow manage to feel secure without any pressure. I’ve worn them through long flights, daily at my desk and even on the couch listening to podcasts and music and they never felt fatiguing. Bose has always been known for comfort, but these take it up a notch. The sound quality is just as impressive. Music feels rich and detailed. The bass is tight without being overwhelming, vocals are crisp, and everything comes through with a clarity that makes you want to revisit your favorite tracks. These new headphones also have improved spatial audio support and upgraded noise cancellation, and you get an experience that feels more immersive than ever, whether it was music or movies, I loved all of it. Pairing is seamless, battery life easily holds up to long days, and the build feels premium without being flashy. I loved how the headphones auto pair whenever you take them out of the case, the ease of use and their overall comfort is perfect for flights and travel or just at my desk in my day to day. I cannot recommend these headphones enough, better sound, better comfort, and an overall more refined experience than the first gen. I received the Bose QuietComfort Ultra Headphones to try from Best Buy. Pros: • Extremely comfortable for long wear • Brilliant sound with clear highs and deep bass • Top-tier noise cancellation and spatial audio • Premium build and easy Bluetooth connection Cons: • Pricey, but you can feel where the money goes

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best I’ve Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok here we go. In the summer I purchased the Sony M6 and wrote a positive review about the headphones. I had always been a Bose fan because of their signature low bass. Well, I returned the M6 when I heard the Gen2 comfort would be released and I am very glad that I did. I’ve owned the AirPod Pro Max, Bose Q45, Bose Ultra QC 1st gen, Sony M6 and now these. I will say these are the best by far!!! Comfort and sound is what I look for in headphones/earbuds and based on those presences, these are the best

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Bose Quiet Comforfort Ultra 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight and comfortable on ears! Sound is amazing. Also able to block unwanted noise out at work

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is always good choice with good CS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound quality is good as always. They improved slightly but not fan of this glossy part that looks like it is going to scratch well. I have owned every pair of Bose QC series and they improve ANC quiet bit. No issue with this auto off feature one person complained. You can adjust EQ so no need to worry about with Demo version at the store.. everyone says XM5 is better but sony is very heavy on bass but not clear on high.. this is just good all around.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality, Weight

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and lightweight. I like that it also has USB audio.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More comfortable to wear than 1st gen ,battery lasts longer , switch netweeen different devices is smooth

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best noise cancelling ones I've had. Much better than the apple AirPods max because the bose are lighter and more comfortable. I always trust bose when it comes to speakers and headphones and have yet to be disappointed. They're perfect for studying helping cut out background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Solid product, great sound, easy to use app!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall product is well built, it's biggest advantage against competitors like Sony xm6 is it's simply more comfortable. On top of having a bit more appealing designs. Compared to the previous generation not much a difference only added mode in the app.

    I would recommend this to a friend