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Customer Ratings & Reviews

$449.00

Customer reviews

Rating 4.7 out of 5 stars with 430 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the superb sound quality and outstanding comfort of the QuietComfort Ultra Headphones (2nd Gen). Many appreciate the exceptional battery life and lightweight design, making them ideal for extended use. Additional benefits include USB audio connectivity and a compact case for portability. However, some find the minimalist button design to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 430 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and comfort! Best Bose headphones I’ve ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent! Comfortable enough to wear for hours!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    My honest opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and stylish, durable build. Wish they were a lil louder on the volume, but everything else is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. Used them on a flight and were a game changer. Great battery life and comfort level is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, fit really well. Will definitely recommend to others!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose 2nd Gen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up getting these when my airpods pro max stopped working on me. The noise cancellation and volume are great! Louder than the airpods pro max in my opinion. I like the different options for modes you can use. The only thing that I don’t like is when in transit (bus/shuttle) it tends to have this static sound. Putting it in commute mode sometimes helps but not really.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear, excellent sound quality, I am very satisfied with these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant noise canceling. Extremly comfortable. Sound quality is exceptional. Very expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose are great. They are Very comfortable. I really like the color.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, battery life is a little shorter than expected. Noise canceling is good and they are super comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones. They are sooo light and the sound is amazing. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy Headphones for Glass Wearing Music Lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is great and the cushions are comfortable even while wearing glasses!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great , I couldn’t really tell a difference between the noise cancellation between the Bose 700NC headphones and these second generation NC headphones. They are extremely bulky so if they could make them slimmer or less bulky that would have been much better . Also they have a motion feature that I really disliked when you look down the music you are hearing will turn off . Until you’re looking up again . This was really annoying when I was a the gym . But if you’re going to use them for only airplane rides and computer work then they are great not really for moving around

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback, Luis. We’re glad to hear you enjoy the sound quality of the QuietComfort Ultra Headphones (2nd Gen), and we appreciate your honest thoughts on the design and features. Regarding the "motion feature" that pauses music when you look down, we understand how inconvenient this can be during activities like working out. To assist you further with this concern, please contact our customer support team using this link: https://bose.life/49SSe5s and they will guide you through the steps to adjust or disable this feature. Your feedback is valuable to us, and we’re committed to ensuring you have the best experience possible.

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation and comfort are great and immersive sound is wonderful too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Mr. Chris Shoub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable on the head , especially around the ears. Great sound cancellation. Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Unmatched sound and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the feel, the sound, the quality of these headphones. I was apprehensive of spending so much on them, but worth every penny!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Confort and luxury. For me better than apple,

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    More bass needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable but the bass and volume is lacking. It’s just ok

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding Sound and Comfort

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely impressed with these headphones. The sound quality is crisp and well-balanced, with deep bass, clear mids, and sharp highs that make music, podcasts, and calls sound amazing. Whether I’m listening at home, working, or traveling, the audio remains consistently rich and immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is always good choice with good CS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound quality is good as always. They improved slightly but not fan of this glossy part that looks like it is going to scratch well. I have owned every pair of Bose QC series and they improve ANC quiet bit. No issue with this auto off feature one person complained. You can adjust EQ so no need to worry about with Demo version at the store.. everyone says XM5 is better but sony is very heavy on bass but not clear on high.. this is just good all around.

    I would recommend this to a friend