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Customer Ratings & Reviews

$449.00

Customer reviews

Rating 4.7 out of 5 stars with 525 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers consistently note the superb sound quality and outstanding comfort of the QuietComfort Ultra Headphones (2nd Gen). Many appreciate the exceptional battery life and lightweight design, making them ideal for extended use. Additional benefits include USB audio connectivity and a compact case for portability. However, some find the minimalist button design to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 525 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful design, amazing sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. Omg I cannot describe how crazy the noise cancelling is. Its pricey but so worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding Sound and Comfort

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely impressed with these headphones. The sound quality is crisp and well-balanced, with deep bass, clear mids, and sharp highs that make music, podcasts, and calls sound amazing. Whether I’m listening at home, working, or traveling, the audio remains consistently rich and immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound good fit i enjoy more than the sony headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality build and material, great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium quality and great sound. The carry case it came with is also well made and good quality. Control buttons a bit too close to each other and easy to mix-up but it's a breeze once you get familiar with it. The app is very basic and does not allow for a lot of customization

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was trying to figure out which headphones to get. I was in between these and the newer sony headphones. The reason i chose these were because they are super comfortable co pared to sony. They also sound just as great as sony. I have a pretty long trip coming up so i wanted something that would be comfortable to use for more than 2 hours at least.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My grandson loves his present.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my grandson, and he simply cannot put it down. He wears and enjoys these headphones, most of the time, and I am thrilled that he loves the sound that he gets through them. The process for buying the gift was easy, quick and seamless. Best Buy is the “best”.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose QCUltra2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ANC and very good sound quality. Light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose headphones second generation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound really great use them every day. Love the brand name love the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chose QC Ultra for Comfortability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these, and the Sony WH-1000XM6 to compare. I ended up sticking with the Bose since they are by far the more comfortable pair. XM6 wins in overall sound quality, noise cancelation, and active pass trough. That's not to say that the Bose doesnt do those things well, I just think the sony does them better. Same with the comfortability, sony is not bad, but Bose were just THAT much better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ok. But I would look at options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. The volume adjustment is difficult. Very difficult to return to the storage case

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sounds, great rounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry I tried to rhyme. The sound quality of the headphones are crisp, consistent, and bassy if the setting is applied. The quality of the plastic is the same as all plastic given its lightweight capabilities ig, and the product opening was kinda satisfying.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING QUALITY. Easy to use, light weight. Love the case

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality especially with the app being able to control sound settings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best over the ear headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The standout feature is Immersive Audio, which adds a spacious, almost 3D-like soundstage. Music feels more alive and engaging, especially for movies, live performances, and podcasts. Sound quality is excellent overall, with deep bass, clean mids, and crisp highs without distortion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is Best!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Head Phones ever! worth every dollar, tried other brands which were cool but Bose is Best! as an audiophile that loves to listen to every detail and instrument, these are perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounds and comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds are great and headphone is very comfortable. I enjoy the immersive audio

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Oldmanstop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Easy setup, looks great. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Class of it's own

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can try the Sony or Iphone ones, but this is in it's own class. For the professional who travels and wants comfort that feels like a pillow.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Technology Has Come A long Ways

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have another older Bose headset from about 5yrs ago. There's no comparison. The technology has really come a long ways. These new headphones have a wonderful sound and I find them easy to use. Love the pause feature if you remove the headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luxury and Artistic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has definitely elevated the luxury feel with this product. The sound is exceptional, the finish and color look incredibly premium, and the overall quality continues to improve. They truly feel like functional pieces of art with amazing audio performance. I’ve been extremely impressed and have thoroughly enjoyed them.

    I would recommend this to a friend