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Customer Ratings & Reviews

$449.00

Customer reviews

Rating 4.7 out of 5 stars with 430 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the superb sound quality and outstanding comfort of the QuietComfort Ultra Headphones (2nd Gen). Many appreciate the exceptional battery life and lightweight design, making them ideal for extended use. Additional benefits include USB audio connectivity and a compact case for portability. However, some find the minimalist button design to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 430 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are totally awesome very good sound quality and they are made really well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound - like the cinema mode. I wish they had something like the Sony xm6 where you could cup the phone and hear conversations without taking them off or hear that you or someone is speaking and adjust the ANC.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them, new daily wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and noise cancellation, love the touch features

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say its bose. Clean sound nice base makes all my music sound amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top notch headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Noise cancellation is amazing. The brand didn’t disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME. I love these headphones sound quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Traveling noise canceling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pair of these headphones that is cordded. I like these knew Bluetooth feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great choice!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall! Amazing sound and user settings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancellationtion. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great sound and super quiet noise canceling. Sounds amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Very delicate hinges

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and ANC but I felt the hinges were a bit too fragile for me.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, Ajax! We appreciate your thoughts on the audio and ANC performance, and we understand your concern about the durability of the hinges. To reassure you, the headband of the QuietComfort Ultra Headphones is made of high-quality silicone, and the hinges are designed and tested to meet Bose’s durability standards for long-term use.

      Your feedback is valuable, and we’ll continue striving to ensure both comfort and strength in our designs. We’re grateful you chose Bose.

      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    bose headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit nice. Noise cancelling is awesome. I use foe the gym and traveling. Love these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can no longer hear my neighbor's dogs. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for air travel!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeping quiet on a turboprop plane so you can hear yourself think...priceless!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and quiet!!! Great product! So happy I picked these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Latency even when hard-wired

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several Bose products over the years and as I write this I currently own 4, but these over the ear headphones is not one of them. I took them back and here's why. Latency. I bought these to replace an older set of QuiteComfort headphones I used when practicing on my electronic drums. Loved the sound my original set gave me and they lasted me well but I literally wore them out and needed a new set. I read the specs on this new set and was pleasantly surprised that they could still be used as wirelessly as well as bluetooth. Great! I need wired because the latency with bluetooth on a set of electronic drums makes them impossible to use. Well.. believe it or not when you plug these in hardwired you still get the same latency. Internally they must go through some of the same processing that the bluetooth part uses which makes them totally unusable for playing my drums through. I was really disappointed about that. Don't get me wrong, if you want a great sounding set of headphones and latency is not an issue then by all means these will suffice but if you're like me and have a different need that requires no latency then these are not what you want.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, Jody! We're sorry to hear about the latency issue you encountered with your new headphones. We understand how important zero-latency performance is for activities like playing electronic drums, and your feedback is very valuable to us.

      For future reference, you may try using this link to explore solutions about the Bose QuietComfort Ultra Headphones (2nd Gen): https://bose.life/453YpQY This resource provides helpful guidance and options that may better suit your needs.

      We appreciate your loyalty to Bose over the years and are always here to assist you whenever you need support.

      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great Headphones! ☆Bose☆ !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful headphones! I very much appreciate the noise-cancelling feature. The audio quality is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great looking headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build, metal hinges beats Sony for me. Although Bose needs to get into hi res like Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    nose canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good noise canceling and a very tight fit does show fingerprints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE IS THE BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TALK ABOUT A REAL UPGRADE!!! THIS IS VERY MUCH SO MONEY WELL SPENT!!! HIGHLY RECOMMEND

    I would recommend this to a friend