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Customer Ratings & Reviews

Your price for this item is $399.00
The comparable value price is $449.00

Customer reviews

Rating 4.7 out of 5 stars with 156 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the QuietComfort Ultra Headphones (2nd Gen), particularly regarding their sound quality and comfortable design. Many appreciate the exceptional battery life and lightweight feel, making them ideal for extended use. Users also find the device connectivity seamless and the leather case very portable. However, some find the minimalist button design less desirable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 156 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancellationtion. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oldmanstop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Easy setup, looks great. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it a lot thank you Best Buy so much I will now enjoy these headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Bose, and its incredible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Bose, and its incredible. Best Buy shipped immediately upon release. Buy this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    İt has auto shutoff And great audio and noise canceling very comfortable on ears can wear it whole day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them. Much better than her previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best upgrade one could of asked for from the Gen 1 QC ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this Bose, they are perfect for focusing on studying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always use Bose products as it is proven and the sound quality is superb.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as gift my dad loves them. Sound amazing great bare and very comfy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. I place them 2nd out of my two dozen headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build, metal hinges beats Sony for me. Although Bose needs to get into hi res like Sony.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for a 18 hour plane ride. Block out all noise. Sounds amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boss headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works excellent I can’t live with out my headphones

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth upgrading if you have Gen 1,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who was upgrading from the First gen. I'm actually disappointed in some ways how this is a downgrade. First off the ear cuffs were somehow more uncomfortable than the last model and I was starting to feel pain around the ear and in turn, was starting to get a headaches from wearing it, and what makes it even worst is that I bought 3rd party replacements for the ear cushions on the gen 1 and that gave me a better cushion than the new ones. And because I'm upgrading from the previous version, there is no one to justify paying again over 450 dollars for a worst version of headphones in terms of comfort. And the fact that the Gen 2 should not even be called gen 2, this a gen 1.5 upgrade that's somehow charging the price of a new version. Deeply disappointed this time around.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your experience, Kevin! We’re really sorry to hear the comfort didn’t meet your expectations. Both the QuietComfort Ultra Headphones and the 2nd generation model use the same ear cushion material. Your feedback means a lot to us, and we’d love the chance to help make things right. Please reach out to us through this link so we can assist you further.

      https://bose.life/4qSd2QK

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Button design
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great evolution from my previous QC35

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a longtime owner of Bose QC35 headphones. While I've had several headphones since then, I keep coming back to the QC35 headphones for ease of use and steady performance. One of the things I just kind of lived with for a while now is the charging port of the Bose QC35 headphones. It's a Micro-USB connector where most of my modern devices are USB-C. It doesn't really affect my overall travel packing when I'm traveling with my family as I've got older Kindle tablets that require Micro-USB. But it's still a luxury that I'd like in new headphones. In comes the QuietComfort Ultra 2 Headphones. I haven't gotten Bose headphones since my QC35 headphones so this will be a decent jump. Taking it out of the box, the new QC Ultra 2 is about 30 grams heavier than the QC35. What strikes me off the bat is that the QC Ultra 2 has metal forks which is a welcome upgrade since I've had other branded headphones that broke after 1 year of use. I noticed that the QC Ultra 2 only has two buttons. A labeled Bluetooth button and a non-labeled button. After looking through the quick start guide, both of these buttons are multi-function. There is also an embossed bar that is a capacitive touch volume control. The other cup has my coveted USB-C charging port. The USB-C port also allows USB audio. It also has a headphone jack for connecting to older planes and other audio devices. I've had several Bose devices that work well with the Bose Connect App, but now these QC Ultra 2 Headphones utilize the Bose App. After connecting to the Bose App and then connecting to my PC, I found it very easy to switch Source from within the App or by pressing the Bluetooth button. However, the Bluetooth button is a multi-function button that also controls the Power On/Off. So it took a little trial and error to press and hold the button for the right amount of time to jump between switching sources, power or go into Bluetooth pairing. That's where another function tries to help. The On/Off is also controlled by placing the headphones on your head. Within 5 seconds of placing on your head, the headphones automatically turn on and I suspect similarly when you lay them down, they take about 5 seconds to turn off. This is where I like the QC35 with the physical on/off slider and when you push past the On detent, it switches the Bluetooth. The EQ in the app is somewhat disappointing. While the out of the box sound profile is great, I want more EQ channels than just the 3 (bass, mid, treble). Immersive Audio in the App is kinda fun. When you have it in Still mode, it sets the sound stage virtually in front of you, but as you turn your head, the sound is virtually stationary and you get more sound to the 'closer' ear and less sound to the 'farther' ear. While it's fun, I don't see myself using it very often. Noise Cancelling. Bose has always been very good with Noise Cancelling. Even with the QC35, white noise is tuned out very well. With the QC Ultra 2, they take it a step further and try to tune out sudden noises above the white noise for a more pleasant experience. I really enjoy this. Add to it, I've been reading comparisons of the QC Ultra 2 against the XM6 and they are neck and neck when it comes to Noise Cancelling. Audio performance. Despite only having the ability to EQ 3 channels in the app, I have to say, I really stuck with the out of the box settings. Bose starts you off in a really good place. I was listening for hours before I realized how much time had passed. If you don't mind getting used to multi-function buttons, these Bose QuietComfort Ultra 2 headphones are top notch contenders. They are light, have good battery life, provide solid ANC performance and are great on the ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big upgrade from a prior one I had. Major updates make it great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    The same as gen 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The same as Gen 1. The same audio the same quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback! The Bose QuietComfort Ultra Headphones (2nd Gen) are obsessively engineered with our best noise cancellation and spatialized audio for immersive listening. Every note expands, every piece of dialogue hits harder, and every melody fills the space around you. Crafted with luxurious materials, they offer exceptional comfort and a premium design, perfect for long listening sessions. One standout feature is ActiveSense, which, when enabled in Aware Mode, automatically adjusts noise cancellation based on your environment’s noise level. This helps maintain consistent ambient sound awareness without letting loud interruptions, like a coffee grinder or blender, drown out your music.

      The headphones also feature intuitive controls on the right earcup: a Bluetooth/power button, a multi-function button, and a capacitive volume/shortcut strip. These allow you to manage power, pairing, playback, calls, and listening modes. Additionally, on-head/off-head detection supports auto-pause, wake/sleep, and customizable auto-off settings via the Bose app. Altogether, these features make the QuietComfort Ultra Headphones (2nd Gen) a powerful and user-friendly choice for immersive audio experiences.

      Jelyn - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Not sure where I stand

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the first gen and I can’t say I recommend the upgrade, I prefer the sound profile on the first gen. The ANC did improve but it’s not like 1st gen was bad at all

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there, we're delighted to hear you're impressed by the performance of our best noise cancelling on a headset.

      The next-gen QuietComfort Ultra Headphones provide improved overall audio performance through even more natural-sounding highs and even deeper bass at louder volumes. Try customizing your listening experience using the built-in EQ features of the Bose app to fine-tune your headset to your own preferences and maximize your enjoyment from the headset. Appreciate your feedback!

      Andy - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Can’t decide

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly prefer the gen 1 sound profile and the anc was already good so the slight improvement isn’t worth the upgrade if you currently have gen 1

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! Thanks for sharing your thoughts on the QuietComfort Ultra Headphones (2nd Gen). It’s totally valid to feel that way, many users grow attached to the sound signature of their original gear, and if the improvements in ANC and audio tuning don’t feel significant to you, sticking with Gen 1 makes sense. Your feedback is valuable and helps us understand what matters most to listeners like you. If you ever decide to explore more features or compare settings, just contact our customer support through this link: https://bose.life/contactus

      Sophie - Bose Customer Support bose