Customer Ratings & Reviews
- Model:
- 890101-0100
- SKU:
- 6642778
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the excellent sound quality, exceptional battery life, and overall comfort of these headphones. While users appreciate the lightweight design and reliable connectivity, some have noted minor challenges regarding the button layout and the effectiveness of the active noise cancellation. Additionally, a few individuals mentioned that the fit can feel slightly loose and that the ear cups may retain heat during extended use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Connectivity
Love my Bose!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are just awesome. I had them on for a 4.5 hour flight straight! Very very comfortable! Best bluetooth device I've purchased. No wonder why Bose is the best!
I would recommend this to a friend - Pros mentioned:Sound quality
Beautiful but unwearable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful design; sounds lovely; can't wear for more than 45 minutes. The metal makes it incredibly healthy. It's constantly shifting around and causes the WORST headaches. Returned already. Bummed - really wanted to love these.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Laurel, thank you for sharing your feedback. We're glad to hear that you loved the design and sound quality of the headphones. However, we're very sorry to learn that they became uncomfortable to wear after a short period of time and caused headaches due to the fit and weight distribution. While we're disappointed to hear that you decided to return the headphones, we'd still like to share that ensuring the headphones are properly adjusted and positioned can help improve both comfort and the overall listening experience. That said, we understand that comfort is very personal, and not every product will be the right fit for every user.
Thank you again for taking the time to share your thoughts with us. Your feedback is valuable and helps us continue improving our products. We hope you'll consider Bose again in the future and find a product that's a better fit for your needs.
Jelyn - Bose Customer Support
- Pros mentioned:Sound quality
Luxury and Artistic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose has definitely elevated the luxury feel with this product. The sound is exceptional, the finish and color look incredibly premium, and the overall quality continues to improve. They truly feel like functional pieces of art with amazing audio performance. I’ve been extremely impressed and have thoroughly enjoyed them.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
10/10 purchase for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great and well balanced pair of headphones. Very comfortable and the app makes it easy to manage as well. Love the features and the modernity of the product. It will definitely be a staple in my everyday life.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Good sound, better comfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good sound and very very comfortable! I came from sony family. From xm2 to xm5. I switched every year looking to get perfect comfort. But no! This bose solved it!!
I would recommend this to a friend - Pros mentioned:Sound quality
Bose = Audio Perfection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose has and always will be my personal fav for High Quality, Audio Perfection. My 1st Bose purchase was in 1983 - a set of 901 Speakers for a massive stereo system I acquired in Japan during my Military Service! The pedestal stands they mounted on made everything thing complete when I secured them to the Ceiling!! These Headphones were my latest purchase from Bose and it goes without saying….,They ROCK!!
I would recommend this to a friend - Pros mentioned:Sound quality
Bose headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son uses the for travel ball, he loves them! He had his choice of headphones for traveling and he said that Bose has the best sound quality and he doesn’t have to listen to moms podcasts or music.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Fantastic Headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're extremely comfortable. The sound is just wonderful. I got these for my daughter and now my wife and I want a pair too. Buy it.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose never disappoints.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish headphones that I bought for my wife. Besides looking great, they sound even better.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Yeah, it hit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the special audio— it sometimes feels like I am in the room :) That said, they fall off my head when dancing more than my last pair and the noise canceling is less effective than my last pair.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great travel headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to travel with and I love them. Super comfy and has decent noise cancellation.
I would recommend this to a friend Excellent audio modes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.-I'm enjoying the quality of the sound modes. It comes with immersion, quiet and aware modes. These modes let you either listen to a richer sound quality, cancel noise or listen to your sorroundings with the touch of one button. -These are confy and when I lay down on my back to sleep, I barely feel them on. It helps me to sleep by cancelling unwanted noise. I %100 think these are great.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Great Xmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for spouse who has always been a Bose fan and it did not disappoint. He loves the sound, the fit and comfort. No complaints
I would recommend this to a friend - Pros mentioned:ComfortCons mentioned:Anc performance
Comfortable cans but lacking software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are probably the most comfortable cans you can get at the moment with the best ANC, best the software/firmware is its pitfall. One thing no reveiwers have mentioned is that while the ANC is at full strength when you first put on the headphones, it gradually decreases or as you would put it auto-ANC. This also happens when you take off the headset and put it back on. If you toggle the different modes within Bose apps, ANC will be back at full strength again, only for it to gradually decline and you can start hearing the noise. This "auto-ANC" feature is definitely one thats not desirable and can't be turned off.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thank you for sharing your feedback. We’re delighted to hear that you find the QuietComfort Ultra Headphones (2nd Gen) to be the most comfortable and that their ANC performance stands out. These headphones deliver our best noise cancellation yet, with world‑class audio tuned to the unique shape of your ears through CustomTune technology. The result is powerful, immersive sound with every listen.
Please ensure your Headphones are set to Quiet mode with full noise cancellation and Bose‑optimized stereo audio. This setting provides the highest level of noise cancellation, helping you block out distractions effectively.
To help resolve the issue you mentioned, please take a look at the troubleshooting steps provided in this link: https://bose.life/4ovsqks
These steps should help resolve your concerns. If the issues persist, please don’t hesitate to contact us at https://bose.life/contactus . We’re happy to help and we truly hope this helps resolve the issue for you!
Sophie - Bose Customer Support
- Pros mentioned:Comfort, Sound quality
Great lite headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling and phone calls in noisy environments. Very comfortable to wear long hours.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These without a doubt are the most comfortable headphones I have ever used. The sound is really nice.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Bose headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. These sound and fit better than Beats. Seems to be more durable as well.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Best headphone amongst the elites.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Over-ear headphones among the top tier. Better sound quality and comfort then AirpodMax and SonyXM6
I would recommend this to a friend - Pros mentioned:Sound quality
Big upgrade over Bose QC45
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from Bose QC45 I was worried that this wouldn’t be much of an upgrade and boy was I surprised. These headphones are absolutely amazing! Love the USB-C lossless audio support, head-detected auto-off (for those of us wearing these in the office this is clutch), and the sound quality is very lively for Bose headphones. I surprisingly didn’t need to EQ these for them to sound great. The noise cancelling is also vastly improved (and the QC45 were already a high bar) and the customizability of the ANC is much better now. Build quality is also very good and I like the styling.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Back on Top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best noise cancelling headphones. Bose are back on top as the best noise cancelling headphones. They also very comfortable and sit nicely around my neck.
I would recommend this to a friend