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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 744 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the excellent sound quality, exceptional battery life, and overall comfort of these headphones. While users appreciate the lightweight design and reliable connectivity, some have noted minor challenges regarding the button layout and the effectiveness of the active noise cancellation. Additionally, a few individuals mentioned that the fit can feel slightly loose and that the ear cups may retain heat during extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 739 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones ever, best color available, unbelievably comfortable and incredibly crisp audio, love them so much

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound and comfortable, the noise reduction is incredible

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great quality headphones!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones out there. Great sound and long battery life! I highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing noise cancelling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is perhaps the best out of any headphones that I have had. While they get loud, they do not get as loud as some other comparable headphones, but in this case it is a good thing since I do not need to blast the volume up to hear everything properly. These headphones are very comfy on my ears and the frame is very flexible. Overall, I think these are my favorite pair of headphones that I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones that I've had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Bose products. These headphones have excellent sound and are comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    King of ANC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC is unmatched and puts Sony to shame. The sound quality is superb and comfort is the absolute best. Build quality is solid and the case has such a small footprint.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not only attractive but are comfortable and has great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True to description

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones , It’s true they are noise cancelling , battery last a long time, I use when I get to cleaning and mutes out just about everything , I love the different modes it has especially when I’m with my kids it lets me still hear them when they need me for something . 10 out of 10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife and she loves them for working out. They're extremely comfortable and have great spund quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound, Very Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality with deep bass, clear highs, and very comfortable fit for long listening sessions. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and a stylish look. I have always been satisfied with this brand

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Great Sound Quality and Comfort Ruined By Popping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for the Bose QC Ultra 2nd Gen headphones. They have great sound quality matched with supreme comfort and generally good noise cancellation functions. On top of that, they've added a lossless audio feature and a touch volume control bar, really positioning these to be market leading. But the first time I used these on an airplane, it was clear that they have a significant flaw in their active noise cancellation algorithm. Major bumps and bangs in the airplane (going through turbulence, as an example) cause a series of audible pops and clicks that make these borderline unusable in that scenario. I may have a faulty unit, but spending two minutes online has uncovered this as a significant flaw in Bose's design of these headphones. Unfortunately, I didn't discover this issue inside the return window so I guess I'm stuck with these. Had I known, I'd have opted for the Sony XM6, which is a shame because those aren't as comfortable. Overall, very disappointed in Bose for this headset as it's one major flaw away from being a perfect headset for me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your detailed experience with the Bose QC Ultra 2nd Gen headphones. We’re glad to hear that you enjoyed the sound quality, comfort, and advanced features such as lossless audio and the touch volume control bar. The QuietComfort Ultra Headphones (2nd Gen) were designed to deliver a premium listening experience, and we appreciate your feedback on how they perform in real-world scenarios. Regarding noise cancellation, please note that the settings are adjustable through the Bose App, allowing you to tailor the experience to your preference. Ensuring that the headphones are set to Quiet Mode can also help maximize performance in challenging environments. If you are experiencing issues with noise cancellation, we recommend reviewing our step‑by‑step guide, which provides helpful instructions on how to optimize the settings and improve performance.

      We understand how important reliable noise cancellation is, especially during travel, and we take your feedback seriously. Your comments will be shared with our product team so they can continue to refine and improve the technology. In the meantime, if you would like, we can walk you through troubleshooting steps together to ensure your headphones are operating at their best. Here's a helpful guide: https://bose.life/4vNd3YA

      Thank you again for taking the time to share your experience. Your feedback is invaluable in helping us improve, and we truly appreciate you being part of the Bose community.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I Swear I Have Normal Earlobes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to see if I liked them more than my Sony WXM400 and 500 noise canceling headphones. I don't but it doesn't have anything to do with their sound. They sound great. They way they fit over my ears is the problem. They just aren't big enough? I guess? I can't wear them with earrings and overall, they just don't sit right. I still use - mostly out of guilt but I will stick with the Sonys next time. Also, they don't seem to pair with multiple devices or at least they won't for me. For the Bose Believers - I tried. For the Sony Stans - the grass isn't greener. In fact, it pricks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very elegant and sound profile is supreme and has great bass.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose UltraComfort Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is excellent! The immersive audio is quite the experience and they are very comfortable to wear as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Yeah theyre really solid headphones

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I really like the audio quality and comfortability on these but for how expensive these are I wish they had stereo audio but they seem to only have mono

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose, enough said!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Bose, awesome quality, sound and comfort. The directions could be better though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE BOSE HEADPHONE AND THIS COLOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of QC Ultras, and I will admit the only reason I purchased them was that purple is one of my favorite colors. As always, the Bose sound quality is unmatched. The headphones pair easily and are very comfortable to wear. Now what do I do with the Gen 1s? My nephew will probably be very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose doesn't disappoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones. Noise cancelling is perfect, they are comfortable and I use them everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with these Bose headphones. The sound quality is excellent, with clear audio and deep, balanced bass. They’re also very comfortable to wear, even for long periods. The noise cancellation works really well, and the Bluetooth connection is quick and reliable. The build quality feels premium, and the battery life is great. Overall, an excellent pair of headphones and definitely worth the money. Highly recommended!

    I would recommend this to a friend