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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 745 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the excellent sound quality, exceptional battery life, and overall comfort of these headphones. While users appreciate the lightweight design and reliable connectivity, some have noted minor challenges regarding the button layout and the effectiveness of the active noise cancellation. Additionally, a few individuals mentioned that the fit can feel slightly loose and that the ear cups may retain heat during extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 740 reviews
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Bose qc ultra 2 headphones. The cups could be a little bigger, and I really wish I could get the ANC to stay static regardless of what I am listening to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best workout headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife and shes been loving them, they don't hurt the ears like the beats since it covers the entire ear, noise cancellation is top notch and sound quality is just great, awesome bass as well, kind of expensive but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, wish they cancelled noise better so I didn’t hear anything at all in a coffee shop but I think my expectations were too high. Comparative to other brands these are the most comfortable and also best ANC. I have TMJ and other brands will hurt my jaw but these don’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quietly good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quiet feature, sound, and comfort of these headphones. I even enjoy sleeping with them on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Industrial Designer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better highs and deeper bass, but difficult to turn off. Graphic symbols failed to communicate, but a visit to the web-site did.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Best Headphone Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, very happy with the sound quality. Not drowning with too much bass. Noise Cancellation is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the canceling noise, its very comfortable, great sound, and it stays on even if i'm moving around, exercising etc

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best of the Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever bought. They are also the most expensive. They are amazing for blocking out sound. It has the best noise canceling that I have ever used.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose Quite Comfort Ultra Sad Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I absolutely hate to give this rating and I so wanted to like these Bose Headphones but there is just not enough bass. I have watched a ton of review videos and some say great bass and others say not enough bass. I did not know what to believe but after using them for over a month...I think I may return them. Just need more bass for this much money. EQ does not help and the best tuning comes with cinema mode, but then it locks in the motion head tracking which is not good while walking. You can not recreate that tuning from other limited customizable options they give. I am certainly not a bass head but I need some presence to enjoy the music. Literally hate to give this rating. I am thinking of trying the Sony Collection but if it does not have enough bass, not sure what to do. I guess we will see.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Douglas, thank you for taking the time to share your feedback. We’re sorry to hear that the bass performance of your QuietComfort Ultra Headphones (2nd Gen) has not met your expectations, especially after spending considerable time with them. We truly appreciate feedback like yours, as it helps us better understand our customers' experiences and continue improving our products and services.

      We recommend using the Bose app to personalize your listening experience. The Bose app allows you to breeze through setup, create custom listening modes with your preferred level of noise cancellation, access Adjustable EQ settings, pair with compatible Bose products, and receive the latest product updates.

      Since you've already adjusted the EQ settings within the Bose app without noticing much improvement, we also recommend checking the equalizer settings on the device connected to your headphones. In some cases, your device's audio settings can affect sound performance and overall audio quality.

      Additionally, you may find the following troubleshooting guide helpful in addressing the issue: https://bose.life/4q9yOQ1

      If the troubleshooting steps do not resolve the issue, our Customer Support team will be happy to assist you further. You can contact them using the following link: https://bose.life/4goDSg2

      We hope these steps help improve your listening experience and get you back to enjoying your Bose QuietComfort Ultra Headphones (2nd Gen) as soon as possible. Thank you again for your valuable feedback.

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, loud. I love all the different features it offers.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Best Head phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and comfort, I use them to work out and stay on my head doesn’t seem to slip like other head phones

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi BethzabeG, thank you for sharing your experience! We’re delighted to hear that you love the sound and comfort of your headphones. It’s wonderful to know they stay secure during workouts and don’t slip like other models. Your feedback means a lot to us, and we’re glad they’re supporting your active lifestyle.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Choice

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I exchanged a pair of Beats Stuio Pros for these because the Beats sounded so flat. These were an excellent upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really an amazing piece of technology that doesn't get the love they should. They automatically tune themselves to your ears when you turn them on, with them on your head already, using a microphone that is in each ear cup. Then they use the same microphone to adapt the ANC to what you are actually hearing inside the ear cup. Pretty cool stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality. Would strongly recommend these to anyone. They are great eliminating outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound but TERRIBLE microphone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound but incredibly terrible microphones still! The microphones cannot hear you outdoors if you’re trying to text or dictate anything on your phone it literally types the wrong words all the time. If you’re somewhere where it’s windy the noise cancellation doesn’t even work! The wind blows on the microphones and you hear it inside your headset so you cannot hear what you’re listening to! They’ve always had problems with the microphone but I figured the generation 2 was going to be better like everyone said it was going to be. I’m returning these and getting a headset that doesn’t have crap microphones. Their microphones basically have zero noise cancellation of their own. Also when the headset talks to you it sounds like a malfunctioning robot that’s whispering it’s so low you can barely hear it. Especially if it’s a notification of any kind. I’m shocked how bad it is for this amount of money.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! Thank you for taking the time to share your experience, we truly appreciate your honest feedback. We're glad to hear you enjoyed the sound quality, but we're sorry to learn about the frustration you've had with the microphone performance and voice prompts.

      The Bose QuietComfort Ultra Headphones (2nd Gen) are designed to deliver world-class noise cancellation and immersive audio, personalized through CustomTune technology to match the unique shape of your ears. That said, microphone performance can be affected by several factors, especially in challenging environments like windy conditions.

      To help address the microphone issue, we recommend checking out this troubleshooting guide: https://bose.life/47rEbCg which may offer some helpful steps. If you continue to experience difficulties or have further questions, please don’t hesitate to reach out to our customer service team using this link: https://bose.life/contactus and they’ll be glad to assist you further.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice head phone with wonderful noise cancelling . Bluetooth looks Great

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best for Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great headphones so light and the music clarity and quality is perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    warranty is a scam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for 60 days purchased the geek squad warranty for $109 they worked great no real issues until all of a sudden the unit start acting like it was powering off even with the full battery and it had long skips between audio. If you wait a little while like 12 hours put them back on they'd work fine. You could even try to power cycle it. Unfortunately I returned them to get something different. and best keep my extended warranty money seems little unfair since. it was 60days old they told me I could reach out to MFG for replacement. warranty seems like a scam here

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great quality I’m looking to get another pair

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from a pair of Airpods Max and am very happy with these. Lightweight, great bass, and exceptional noise cancelation for my noisy work environment.

    I would recommend this to a friend