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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 745 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the excellent sound quality, exceptional battery life, and overall comfort of these headphones. While users appreciate the lightweight design and reliable connectivity, some have noted minor challenges regarding the button layout and the effectiveness of the active noise cancellation. Additionally, a few individuals mentioned that the fit can feel slightly loose and that the ear cups may retain heat during extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 740 reviews
  • Rated 5 out of 5 stars

    Excellence and comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits comfortably and works very well. Didn't take me long to choose these over similar, just because of how comfortable they felt at the time of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, noise cancelling is amazing. The ease of adjustment is great. Product well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My honest opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and stylish, durable build. Wish they were a lil louder on the volume, but everything else is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Im enjoying it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. I really enjoy the noise canceling and how clear the sound is.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work well with my Apple products. I had to turn off the auto stop feature because it was very sensitive with head movement. The battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound !!! noise cancelling for travel its wonderfull

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Worth the steep price for sure. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never experienced sound like this before. Its noise canceling feature is the best i have ever heard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality but not what I expected for noise canceling. For the price, the noise cancelling could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product excellent sound quality battery and excellent comfort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apparently quite amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont personally have a pair; i purchaed for my (adult) kids, both of whom did their own separate research and asked for them without knowing the other did also. They both feel like these are the be all, end all of the earphone world. They were so compelling, I’m consodering purchase for myself…and i’m a hard-core Apple girl.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great , I couldn’t really tell a difference between the noise cancellation between the Bose 700NC headphones and these second generation NC headphones. They are extremely bulky so if they could make them slimmer or less bulky that would have been much better . Also they have a motion feature that I really disliked when you look down the music you are hearing will turn off . Until you’re looking up again . This was really annoying when I was a the gym . But if you’re going to use them for only airplane rides and computer work then they are great not really for moving around

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback, Luis. We’re glad to hear you enjoy the sound quality of the QuietComfort Ultra Headphones (2nd Gen), and we appreciate your honest thoughts on the design and features. Regarding the "motion feature" that pauses music when you look down, we understand how inconvenient this can be during activities like working out. To assist you further with this concern, please contact our customer support team using this link: https://bose.life/49SSe5s and they will guide you through the steps to adjust or disable this feature. Your feedback is valuable to us, and we’re committed to ensuring you have the best experience possible.

      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Perfect Product Recommendation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality Products sounds great ,battery good colors case

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and build quality. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade from the first generation, The build quality is much better and noise cancellation blocks out more noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality and noise cancelation! App allows you to adjust the EQ and change between modes you can customize.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Premium Lightweight Exquisite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality sound with decent adjustments available via app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and conformable headphones prefer them over my XM6

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but go with Apple Mac headphones…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good and I do have them but for the noise cancellation while using a bobcat they are not worth it because with all the bumps and loud noises they have a popping sound due to all the microphone trying to compensate for the noises. Go with Apple headphones max. But again most people will not be using them with a bobcat. So they are worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What were they thinking?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones no longer announce the source you are connecting to. When you connect to it. They say it shows on the phone instead. However, I use it with with devices that are not my phone. So showing you on the phone is useless. I need to hear what device I am connecting to. So I return them. Luckily, Best buy makes that very easy!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for sharing your feedback on the Bose QuietComfort Ultra Headphones (2nd Gen). We understand how important it is to hear which device your headphones are connecting to, especially when you regularly switch between multiple devices and not just your phone.

      Bose is evolving its products to make them simpler, faster, and more intuitive. By reducing unnecessary prompts and streamlining settings, we’re helping you get to your music and content with fewer interruptions. These updates also introduce a modern voice experience that reflects our commitment to a premium user experience.

      While we're sorry to hear the headphones didn't meet your specific needs, we genuinely appreciate you taking the time to share your experience. Thank you for giving Bose a try, and we hope we'll have the opportunity to serve you again in the future.

      Rein - Bose Customer Support bose