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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 746 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the excellent sound quality, exceptional battery life, and overall comfort of these headphones. While users appreciate the lightweight design and reliable connectivity, some have noted minor challenges regarding the button layout and the effectiveness of the active noise cancellation. Additionally, a few individuals mentioned that the fit can feel slightly loose and that the ear cups may retain heat during extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 741 reviews
  • Rated 3 out of 5 stars

    Boseheadset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the updated software keeps losing connection at random times.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for sharing your feedback with us. We understand how important Bluetooth stability is when using your headphones, and we’d love to help you get the best performance from your QuietComfort Ultra Headphones (2nd Gen).

      For connection issues, our online support guide provides step‑by‑step troubleshooting tips to help stabilize the Bluetooth connection. In addition to keeping your software up to date, the guide includes actions such as rebooting, resetting the product, and removing the headphones from your paired device list. These steps, along with other helpful checks, may resolve the issue. You can view the guide here: https://bose.life/3PIojoX

      We’re confident that once these steps are followed, your Bluetooth connection will be more stable, allowing you to enjoy uninterrupted listening and the premium audio experience QuietComfort Ultra Headphones (2nd Gen) are designed to deliver.

      Rein - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great Headphones! ☆Bose☆ !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful headphones! I very much appreciate the noise-cancelling feature. The audio quality is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly answered my questions. The Headphones are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shut Out The Outside Noise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, ive owned a pervious model and those still word as if new. So i have no doubt ill get my money's worth on these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I used it to go to the gym or just in my afternoon runs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pair of headphones. We upgraded from the gen 1's due to wear and tear and these have exceeded all expectations. Little pricey, but worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but not that loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality not that loud when using with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the headset boss got the juice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product seriously one of them best headsets I ever own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE IS THE BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TALK ABOUT A REAL UPGRADE!!! THIS IS VERY MUCH SO MONEY WELL SPENT!!! HIGHLY RECOMMEND

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No pc app

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product.Lacks connectivity to the pc. if you have it paired to multiple devices, it will connect to the device that has the bose application, making it a hassle to connect to other products first. lastly the battery drains faster than it charges to 100

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi John, thank you for sharing your thoughts. The Bose QuietComfort Ultra Headphones (2nd Gen) Bluetooth device memory remembers the six most recently paired devices, and it connects to all Bluetooth‑capable devices even without using the Bose app. The app is not required to connect the headphones, the purpose of the app is to help you maximize the features offered and customize them according to your preference. If you’re having a hard time connecting the headphones to your mobile devices, here’s a helpful guide you can use. https://bose.life/44tHF53

      The headphones also feature excellent battery performance: a full charge powers them for up to 30 hours, while a quick 15‑minute charge provides up to 3 hours of battery life (up to 2 hours with Immersive Audio). The charge time is approximately 3 hours for a full charge. If you’re experiencing shorter battery life, here’s another helpful guide you can use to troubleshoot and improve performance. We hope this helps enhance your listening experience. https://bose.life/43Vr4XK

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose-Quiet Comfort Ultra Headphones (2nd Gen)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Quality ! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music lovers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best headset yet!! Best bang for the money on hi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been well worth the purchase price. I have bought multiple since this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was very good, i use it very frequently and its service is best .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones and received professional service from the customer care agent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have 2 pairs of these and 5 total pairs of bose headphones. We love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good quality, they had the right color and everything what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, I recommend this brand so much I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open bic excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in brand new i ordred open box excellent didnt even seem used once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan and everything for this headphone for a gift to my little sister.

    I would recommend this to a friend