Customer Ratings & Reviews
- Model:
- 882826-0010
- SKU:
- 10116710
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
to a friend
Terrible Headphones with issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these for a few months and they are garbage when talking on the phone. They disconnect from Bluetooth more than usual. Now I will say the music is great when it actually works but Overall these headphones are crap. Please stay away until Bose fixes everything!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Erik,
I'm happy to see that you find the earbuds great for music. The connection dropping is unexpected, and I'd suggest trying the steps here https://bose.life/46mOBQg to help with this. I'd also recommend the steps here https://bose.life/3rhLY3G for help with phone calls. You can also contact us https://bose.life/contact as we'd love to help you.
Nic - Bose Customer Support
Love Them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost Them 2 Weeks After Buying Them Heart Broken Foreal
I would recommend this to a friendBoss
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelent for my job, god conectivity whit my family
I would recommend this to a friendGreat earbuds!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing earbuds! Stop buying cheapies and wasting your money.
I would recommend this to a friendBest ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them I have always used Bose there my favorite
I would recommend this to a friendUPGRADED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose is the TRUTH hands down! I never go wrong with them!
I would recommend this to a friendMy boss don't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't working i have problem connecting all the time
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Teresa,
Please try the following troubleshooting (https://bose.life/3XhJmQq). Or reach out to us as we'd love to help (https://bose.life/contact).
Nic - Bose Customer Support
Bose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose is the best hands down. Way better the an rotten apple.
I would recommend this to a friendReturned due to purchasing incorrect buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm only giving this a 1 star because I purchased these by mistake and did not open the package. Returned for a different model.
I would recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure there’s better ones out there. These are so sensitive to touch makes them annoying. When I get a call other party has a difficult time hearing me. If I try to readjust them in my ears while on a call with someone it will hangs up. Over all it is just an expansive earbuds but unnecessary unfortunately.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks so much for sharing your experience, we’re really sorry to hear about your earbuds. Your feedback is incredibly valuable and will be shared with our product team to help improve future designs. Here is a helpful guide to resolve the issue with your QuietComfort Ultra Earbuds: http://bose.life/41Y3aKy
Gem - Bose Customer Support
Bad noise cancelation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you gonna use them at the gym or walking on the park they perfect. but for my job as a landscaper they pick up the noise from the blower or mower really bad I won't recommend them at all. Go with some jbl for $60 they will do the same job.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Mario, I'm glad to hear you like using your QuietComfort Ultra Earbuds at the gym or in the park! It can occur that the earbuds won't block out 100% of very loud noises (e.g. a blower or mower); however, they should still reduce this noise considerably. I'd recommend making sure that you have the right eartip and stability band combination, as a secure fit is crucial to good noise canceling. If our support team can help with this, e.g. via the alternate eartip (XS, XL) and stability band (0, 4) sizes that we have available, then get in touch with us here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Loved them but they broker in less then a year.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right ear bud no longer works after lest then a year.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Dennis, I'm sorry to hear that your right QuietComfort Ultra Earbud stopped working within 12 months. So we can find out more about this and propose a solution, please contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Bose earbuds
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good other than when talking on the phone in your vehicle. Also the sound could be better.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Blake, I'm sorry to hear about these issues! It can generally be harder for the person on the other end to hear you if there's a lot of background noise. However, so we can take a closer look for you, please contact our customer support team here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Fix the left one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, but this is my second pair in a year and the left headphone quits charging.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Johnathon,
We are happy to hear you're enjoying the audio quality of your product. We would not expect you to face repeated concerns with your left earbud not charging, do ensure the stability band on the headphones is in the correct position to avoid this blocking the charging connection. If you require additional help, reach out to us via https://bit.ly/3UNtwsQ
Tegan - Bose Customer Support
Random noises and stutters.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have these earbuds and thought they would be better than AirPod pros, but I was incorrect. They don’t fit in my ear very well even after trying all sizes. They make random noises and stutter a lot when listening to music. The noise cancellation is not any better then AirPods especially since it will not fit I. The ear good. Immersion settings are kinda cool though.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for reviewing the QuietComfort Ultra Earbuds! I'm happy to hear you like the different Immersion modes, however I'm sorry to hear about the poor fit in your ear. If the standard eartip sizes don't fit, you could try the alternate XS or XL sizes that are sold separately. As for the strange noises and stuttering connection, I would suggest rebooting your connected mobile device, and if that doesn't help, please contact your local support team for troubleshooting assistance. Warm regards, Fiona M. - Bose Customer Service
☺️
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good I’m very satisfied☺️☺️☺️☺️☺️☺️☺️☺️❤️❤️❤️
I would recommend this to a friendDON'T BUY IT
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only two months, the earbuds keep disconnecting from all my devices all the time. I reached out to Bose's customer service. Guess what, they ask me to pay more for an upgrade. If you have to buy these, don't buy from BestBuy, cause you can return them in 90 days only if you buy from Bose.com. Otherwise good luck. I will never ever buy anything from Bose again. Shame on them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for your feedback. We're really sorry to hear that you're having trouble with your QC Ultra Earbuds. This is definitely not the experience we want you to have.
We're glad to assist you with this. All Bose products come with a minimum 1-year warranty, and if troubleshooting steps don’t resolve the issue, we can explore service options, including potential upgrades depending on your case. Regarding the Bluetooth connectivity issue you're experiencing, we can help resolve that by following these troubleshooting steps: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-reconnecting-a-bluetooth-device-that-you-have-already-connected?language=en_US
-Jelyn, Bose Customer Support
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the worst headphones i bought. The charging port tore up in a month. And bose.com has the worst support to get them replace. They have the worst connection problems also Do not buy i repeat for a 300 dollar headphones
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for posting. Sorry to hear that your charging port has broken and we would like to help. Please reach out to us here, https://bose.life/3BgUIIU, so we can look into this for you.
Marvin - Bose Customer Support
Low volume during calls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone calls volume are low you can barely hear the person on the other end
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for bringing this to our attention. We apologize for any inconvenience you've experienced with the phone call volume. We recommend checking the volume settings on both your device and the headphones to ensure they are properly adjusted. Additionally, you can reach out to our customer support team for further assistance.
Kind Regards,
Eric V. - Bose Customer Support
DO NOT BUY
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is an absolute sham with no quality control. I am on my fourth pair of these earbuds (Bose will replace them if they turn defective). I keep them clean, no accidents or mishaps, and every pair has gone silent in one ear after a few weeks without fail. It's so incredibly frustrating and absolutely absurd that earbuds this expensive are so unreliable. I expect I will be sending back pair #4 as well when they inevitably fail. Additionally, the app is garbage and the earbuds will routinely fail to connect to your device or suddenly disconnect in the middle of use. Do not buy these, no matter what accolades they say they have. Buy something better, ideally not from Bose.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
It is very odd for the same issue to repeat itself in multiple pairs of earbuds. Please make sure that the stability bands are correct seated on the earbuds: https://bose.life/40TI2oU
This will make sure that the earbuds turn off and charge correctly when placed inside the case. Which will improve connection reliability.
Please also make sure when cleaning the earbuds you follow our guide here: https://bose.life/3AC4Ajy
Of course we'd be happy to keep providing support, so please do reach out: https://bose.life/contact
Nic - Bose Customer Support