Customer Ratings & Reviews
- Model:
- 882826-0010
- SKU:
- 10736063
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
to a friend
Keeps falling out of ears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ill-fitting buds. They keep falling out of ears. They need to keep the old fashioned silicone stabilizers or continue to offer earphones with options to choose the silicone stabilizers. Whether im exercising or staying still, they fall out once youre ears become sweaty or just wet. Sound quality is NOT the problem. The issue is finding a way for the earbuds to stay in the ear
No, I would not recommend this to a friendBose Quiet comfort ultra.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A purchase of these earbuds had to take them back within a week. They did not work properly. Connections were an issue. Sometimes it would just disconnect from my phone altogether. The sound quality was good. However, they need to fix their connectivity issues.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello James,
I am sorry to hear about your connectivity issues with your QuietComfort Ultra Earbuds.
If you are still experiencing these issues, please contact our team so we can look into this and find a resolution with you. You can find our details here: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support
DON'T BUY IT
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only two months, the earbuds keep disconnecting from all my devices all the time. I reached out to Bose's customer service. Guess what, they ask me to pay more for an upgrade. If you have to buy these, don't buy from BestBuy, cause you can return them in 90 days only if you buy from Bose.com. Otherwise good luck. I will never ever buy anything from Bose again. Shame on them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for your feedback. We're really sorry to hear that you're having trouble with your QC Ultra Earbuds. This is definitely not the experience we want you to have.
We're glad to assist you with this. All Bose products come with a minimum 1-year warranty, and if troubleshooting steps don’t resolve the issue, we can explore service options, including potential upgrades depending on your case. Regarding the Bluetooth connectivity issue you're experiencing, we can help resolve that by following these troubleshooting steps: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-reconnecting-a-bluetooth-device-that-you-have-already-connected?language=en_US
-Jelyn, Bose Customer Support
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for listening to music and for talking with others
I would recommend this to a friendEarphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that perfect gift for my husband he love Looks and heart fantastic I recommended
I would recommend this to a friendBose Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent ear buds. The hearing test function in the app is useful.
I would recommend this to a friendBeware: big issues and no proper support
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're up for terrible customer service and support, and a possibly defective product right off the bat, these are it for you. I was looking to replace old earbuds and did my research and was so excited about these. The fit was a bit awkward but I made it work. But then the right earbud stopped connecting and stopped charging. I looked online and apparently this is a very common issue. The only solution support was able to give was for me to ship them back first, and then they'll ship me new ones... but the kicker is that the turnaround time is 3-4 weeks. I use headphones for work and travel a lot and need these to be able to do my job. The worst service and quite frankly. the worst headphones I've used in a long time. Just beware of how inflexible their help is.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm very sorry to hear of your poor experience with the QuietComfort Ultra Earbuds, Irina! With a product exchange, it's true that the old pair needs to come in to us before the new pair can be shipped out. As for the connection and charging issues with the right earbud, neither of these issues should occur, but if they do then there are various things you can try. Resetting the earbuds themselves, and also rebooting your connected device, can help stabilise the connection. Also try a different charging plug and cable, in case the one you've been using is defective or supplying insufficient charge. Lastly, our customer support team will be happy to provide further assistance if needed: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
workers well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.defiantly does not have the connection problem as the last model. When I use this for concerts dulls the music too much.
I would recommend this to a friendabsolutely perfect earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.more features and modes to set based on preferences
I would recommend this to a friendThe worst in phone calls
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For any streaming video/audio they are wonderful and the noise cancellation is above and beyond but when it comes to audio on a phone call its just so bad, i checked all my settings, updates, and compared to my old jabra elite active 75t or bose soundsport free using the same volume settings just not worth it, so I returned them.
No, I would not recommend this to a friendNice improvements
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that you can use these buds individually...not like the precursor that had to have the right side connected
I would recommend this to a friendNot built to last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds are great in terms of listening quality, comfort, etc. However, one of them just physically broke (in my ear when wearing it) after one year and 9 months. They are not built to last, I am not buying these again.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We appreciate you letting us know about what happened, Ramiro. We understand how important durability is, and we’d like to help you with this situation.
Please contact us using https://bose.life/49SSe5s so we can assist you further and review the best options available for your case.
We’re here to make sure you get the support you need!
Gloria - Bose Customer Support
Replacing after 9 months of moderate use
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these strictly and solely to sleep at night as my husband is a loud snorer. After 9 months of moderate use, the button to toggle between modes (quiet, aware, etc.) is unresponsive 90% of the time. Also, the case stopped charging. I have used these on a few occasions for video/phone calls, and am told the background noise is minimal but the sound quality is terrible. For what I paid, these should really perform better. Two stars ONLY because Bose has great customer support and are replacing these because I am still within the 1-year manufacturer's warranty.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Mel, I'm sorry to hear that you're unable to change modes on your QuietComfort Ultra Earbuds most of the time, and that the case no longer charges. Please note that the QuietComfort Ultra Earbuds are not specifically designed for sleeping purposes, and that using them for this purpose may have caused them some damage. I am, however, happy to hear you've been offered an in-warranty exchange on the buds. Please get back in touch with us if there's any further assistance we can provide. Warm regards, Fiona M. - Bose Customer Support
Disappointed in Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound from the earbuds are great is a quite area. If you have any background noise its hard to hear even at 100%. The phone calls even worse. The person on the other end had a hard time hearing me due to the background noise. due to my job i need to hear and be herd when on the phone so i had to return them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you decided to return your QuietComfort Ultra Earbuds due to audio issues during phonecalls.
If there is anything we can assist you with, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
Bose ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ear buds ever!!! Will buy again. Can’t wait until Bose upgrade. Love them.
I would recommend this to a friendOwner
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love boss sound but this earbuds keep falling down That’s why I ended buying beats
No, I would not recommend this to a friendHeadphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave them for a gift and he said he love them keep till me thank you
I would recommend this to a friendGreat...but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great, but my right earbud just gave out. Will be exchanging for a new pair. Will update if it does it again.
I would recommend this to a friendEarbuds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would buy again if I had to,and will definitely tell a friend
I would recommend this to a friendPlease Skip this One!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad Mic Quality, Bad Call Volume, Inconsistent Bluetooth Connectivity. Huge disappointment from Bose.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We’re sorry to hear the experience hasn’t lived up to expectations. We understand how important reliable connectivity and call performance are, and we truly appreciate you sharing your feedback. If you’d like help troubleshooting or exploring possible solutions, you can always reach out to our support team at https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support