Customer Ratings & Reviews
- Model:
- 882826-0010
- SKU:
- 10736063
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
to a friend
Not worth the frustration!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear bud did nothing but disappoint me at every turn. To start with they do not seem to have improved on the quality performance issues that I had with as my previous Bose QC ANC earbuds. There was constantly a super frustrating problem with either one ear or the other not connecting, the ANC was by no stretch of the imagination as good as the SONY WF-1000xm5 which I tried before these and the sharpness of the sound was certainly not as good as my previous pair of Jabra Elite 8. Also, the ambient setting feature constantly switched between modes when my hair brushed against one of the ear buds, which was annoying. Needless to say, I would not recommend these.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, If you are experiencing audio issues with your earbuds, I recommend that you try adjusting the equalizer within the Bose Music app. You can look into this via the product support article: https://bose.life/3vujq8D. You mentioned that one of the earbuds is not connecting, we also have suggestions that can help: https://bose.life/3NVDKpH.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
Great upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best earbuds around. I switched from AirPods and i won’t be going back any time soon! The hr software works flawlessly as well, which can be a deal breaker.
I would recommend this to a friendOk
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected better from Bose. Have had two sets as I had to get a replacement for a speaker messing up. Both sets the left ear falls out consistently. Only left. Overall decent.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, we always aim for the highest quality products, so this is unusual to hear. You can find guidance here https://bose.life/4fH0TXX to ensure a perfect fit for your earbuds.
Thanks
Mike - Bose Customer Support
Intervention Tutor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is not as good when talking outside, it's supposed to have ambient noise to help with background noise
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your feedback. The noise cancellation is designed to adapt to different environments, but we understand it may not meet expectations as the listening experience and preferences are personal. If you would like to discuss this further with our team, please reach out to us via this link: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
Excelente
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente me encanta perfecto me gusta bien che veres
I would recommend this to a friendExcellent earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best product I have brought from Best buy. Until that time.
I would recommend this to a friendBest Buy is the WORST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great; customer service was HORRIBLE. I will never buy anything from Best Buy again!
I would recommend this to a friendSo far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Bought for Wife (Christmas present). The true test will be if it works well while riding mower. Will update in the spring time.
I would recommend this to a friendBose ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds fade the bose labels off them when using them a couple of times.
I would recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience, and we're really sorry to hear that the Bose labels on your earbuds have started to fade.
This issue may be related to wear and tear, and we’d like to look into it further. If you could please send us a message with your proof of purchase and photos of the earbuds, we’ll be happy to assist with a warranty evaluation or replacement options if applicable.
Here's the link: http://bose.life/globalsupport
Your feedback is important to us, and we’re committed to making this right.
-Jelyn, Bose Customer Support
Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these for 2 months now and I regret buying these. I have constant connectivity issues every day but other than that sound quality is great
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the sound quality of your QuietComfort Ultra Earbuds! If the Bluetooth connection seems poor, try rebooting your smartphone, and connect a different device to your earbuds to compare performance; this can often help. If it doesn't, our support team will be happy to assist further. Regards, Fiona M. - Bose Customer Support
Ear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best kjejdjjdjjejjjjjjjjjjeoenownwken8
I would recommend this to a friendPurchase experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase customer service with excellent had it in stock and went and purchased them and walked out the door.
I would recommend this to a friendWow
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 cant eveb conpare. Raised the bar. Legendary
I would recommend this to a friendBose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service always thank you highly recommend
I would recommend this to a friendOkay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like them so much and I gave them all the chance in the world. But all I got is “what is that noise” constantly with nothing going on around me. I had to return them. But they are nice, sleek, well fitted, and comfortable
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Fern,
It's wonderful that you enjoyed the comfort, fit, and style of the earbuds. I understand you returned them for unexpected noise when using them, and would suggest trying the steps here https://bose.life/46ljNzU on our website, if you decide to try them again. As this may be the earbuds noise-floor that you're hearing, which is normal during use. You can also contact us https://bose.life/contact for further support should the steps not help.
Nic - Bose Customer Support
Didn't last long
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had them for about 6 months before one of the ear attachments completely broke off. Luckily, I had the protection plan on them and Best Buy replaced them for free!
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Brianna, I'm sorry to hear one of your QuietComfort Ultra Earbuds came apart. This shouldn't happen within 6 months of use, and I am happy to hear that Best Buy exchanged your buds for free. If you do have any further questions, our support team will also be happy to help you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Must buy if you're in the market for earbuds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, My go to for a variety of reasons. Battery life isnt what i would like it to be but it does what i need it to.
I would recommend this to a friendBose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I also enjoy Bose products. I like the color and they work well.
I would recommend this to a friendDEAD
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, but the battery died on one earbud after 10 months. Too expensive for this!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the sound of your QuietComfort Ultra Earbuds, John! If one earbud is no longer charging or turning on, there are few things we can try. First, resync the earbud connection by putting both buds in the charging case (with the lid kept open), then close the lid. When the status light stops flashing, open the lid, remove just the right earbud, and place it into your right ear. You should hear the welcome tone, and then you can place the left earbud in your ear, where you should also hear the welcome tone. If that makes no difference, our support team would like to look more closely at the issue. Please get in touch here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Very satisfied
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great product,i love it!!! ❤️ im definitely recommend it!
I would recommend this to a friend