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Customer Ratings & Reviews

$299.95

Customer reviews

Rating 4.3 out of 5 stars with 2493 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,493 reviews
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product for the money. Bose continues to improve their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good......... . ...... . ...... ......

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY for Android

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third pair of Bose wireless earbuds and the most expensive BUT these are by far the worst! They sound good when they work. But it's CONSTANTLY disconnecting and when it's connected it's CONSTANTLY dropping audio for a second or two. It's really frustrating and will be the last pair of Bose I buy. I wish I would've used them more during the return period because I would've returned them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Bryson,

      Thanks for your feedback regarding the QC Ultra Earbuds. We're sorry to hear about the disconnection and audio drop out issues that you've experienced when using them. We want to assure you that the product is fully compatible with Android devices, and that there may be other factors besides the OS that could be contributing to the problem.

      This page will give you troubleshooting options you can try to remedy disconnection issues: https://bose.life/4b5gtM0, and this page will give you some tips for audio dropouts https://bose.life/3Stmrz0.

      If you continue to have issues, or just need some assistance/guidance, do not hesitate to reach out to us via https://bose.life/3ET4mCs. There are a number of ways you can get in touch and our team are more than happy to help!

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs longer battery life but over-all a nice product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose 3rd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazin product.works great easy to connect and very elegant.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT A GOOD PRODUCT.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These kept falling out my ear regardless of which bud cushion was used. The app would not find these so i could not get the best listening experience. I did not like this product at all.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Adrian,

      I am sorry you are not happy with your QuietComfort Ultra earbuds.
      To make sure you are correctly wearing the earbuds, please check our fit guide: https://bose.life/3uWVAlx
      And if you are still experiencing connectivity issues with the app, please reinstall it and make sure you are using the latest version.

      Contact us if you need further assistance: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Don buy this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don buy this product, the right side earbud not touching the charger connectors, now I have one side ( left side) working only

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Jose, sorry to hear about the issue you're experiencing with your QuietComfort Ultra Earbuds. We completely understand how frustrating it can be when only one earbud is working due to charging issues. No worries, we’re here to help! To get started, please check out this support article, which may help resolve the issue: https://support.bose.com/s/article/bose-quietcomfort-ultra-earbuds-will-not-charge?language=en_US. If the problem persists after completing the steps, feel free to reach out to us directly using this link: https://bose.life/3rykPZR. We’d be more than happy to assist you further. Klariss – Bose Customer Support. bose

  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work a wonder didn’t disappoint will purchase some more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality & performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are worth spending more to get the best!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and very happy with my purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted these to take the place of my air buds but didn’t happen! Great for music, bad for everyday business calls to me!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It's great to hear you were impressed by the music quality offered by the QC Ultra Earbuds, but we're disappointed to hear they didn't work out for your business calls, especially as you were hoping to replace your AirPods.

      The microphone technology in our earbuds are a result of years of innovation so we'd love to learn more as to why you found them bad for calls. We're constantly working to improve our technology, and your input is valuable in helping understand better how we can offer you the best experience. Please feel free to reach out to our team if you wish to provide further details https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Good untill they aren't

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a year or so then one just stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we expected this would be and then some. Great purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Technical problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was very good. But the buds have a major problem. Out of sudden no sound while playing music or after a phone call the buds wont display a sound. I had to return the buds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Sena,

      I am sorry to hear that you have decided to return your QuietComfort Ultra earbuds because of connectivity issues. If this is happening, we suggest to reset the earbuds, in order to clear any potential errors: https://bose.life/qcufr

      For further assistance, contact us directly: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Charging malfunctions on the best earbuds around.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Bose quiet comfort headsets since their first iteration, and I was wildly disappointed to be met with rampant charging malfunctions, which avail the headsets to me about 30% of the time. The headsets are supposed to charge in their charging case, but fail to do so a vast majority of the time. Other times they will charge, but then lose charge as rapidly as if I were using them. I cannot imagine this is intended functionality, but it is an astonishing oversight regardless.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It's great to hear you've been a Bose user for a long time, and thank you for choosing to continue that journey with the QC Ultra Earbuds.

      I'm very sorry to hear you've had issues with charging. That certainly isn't normal behavior for the earbuds. You can find troubleshooting options here https://bose.life/3GVhXLb which may help resolve the problem.

      Still having issues, please do not hesitate to get in touch with us via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Already had a pair. Brought these for a friend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose Quiet Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life isn't good.......................

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Troy, the QuierComfort Ultra earbuds have up to 6 hours when the Immersive Audio is off, or up to 4 hours when this mode is enabled. And the case with 100% charge will give you 18 hours of battery.

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Disappointed with Bose warranty policy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just contacted Bose regarding my headphones that stopped working after less than a year. To my surprise, they told me I would only receive a refurbished replacement instead of a brand-new one, and not even in the same color I purchased (I bought blue, but they said I’d get white). I still have my original pair with me, and I’m very disappointed with how Bose handles warranty for such an expensive product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Huynh, thank you for sharing your feedback, we truly appreciate it. I completely understand your concern about receiving a refurbished item as a replacement. Please be assured that every refurbished product undergoes thorough testing, cleaning, and restoration using genuine Bose components. It includes all the accessories you'd expect from a new item and supports sustainability by reducing waste.
      Regarding color options, we offer only basic colors for replacements because vibrant or nature-inspired shades (like Ice Blue or Midnight Violet) are typically limited editions and not maintained in our replacement inventory. That said, we’d be happy to explore alternative solutions with you. Feel free to send us a direct message at http://bose.life/globalsupport, and our team will gladly assist you in enhancing your listening experience. Kurt - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worksngreat fornmy needs havent had any issue with them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as impressed as I thought I would be. It could just be me but the noise canceling doesn’t seem to be as affective on phone calls verse listening to music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Derek,

      Thanks for leaving your review of the QC Ultra Earbuds.

      When you receive a call, the earbuds remain in the current noise cancelling mode but Self Voice is activated. Self Voice helps you hear yourself speak more naturally but you may perceive this as lowered noise cancelling as you can hear your voice. Surrounding sounds shouldn't be as audible.
      This should have no impact on the caller.

      Jeff - Bose Customer Support bose