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Customer Ratings & Reviews

$299.95

Customer reviews

Rating 4.3 out of 5 stars with 2492 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,492 reviews
  • Rated 5 out of 5 stars

    Amazing Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound experience , definitely worth the money !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a bit to learn but the quiet mode works so well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, not great. Just get the QC2's on sale.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound identical to the previous version (QC2). Immersive is ok depending on the media. Most of the time it sounds oddly tinny compared to the regular mode. Ear tips kept coming off inside my ear. I don't know if it's a product defect or what but that was strike 1. Then when putting them back in the case, audio from my phone was still playing to them. I had to manually disconnect. To add to the case issues. Opening the case would let out a loud crack as it passed the tensioned spring point. Absolutely not supposed to do that. Seems like QC overall is nonexistent on these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product, excellent customer service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, excellent customer service. These Bose ear buds are better than I ever expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great air buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and very comfortable. Very helpful staff.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for you, sad for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones worked really well and I thoroughly enjoyed them, but they did stop working. First the right one, then the left. Make sure you double check when your warranty expires, I missed mine by a couple weeks. Really sad about it, won’t be buying again simply due to price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound when listing to music but on the phone not so good and the transparency mode still feel like there is somthing in my ear

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product better than old ones nice quality bose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear bud review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. It works well. It is a comfortable fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is fantastic and noise canceling works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted a Bose airpod but it was expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well with an over the ear hat. Lots of feedback when looking up. Best headphones I've ever owned

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy if you make phone calls.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons out of the way first. Call quality is hot garbage at best. Sound is muffled for both parties on the call. I wish I would of done more research on these before purchasing as this is a known issue. Can not turn off ANC. I wish it was set up like Jabra. On, Hear Through, Off. You can adjust it lower or put it in Aware mode which is similar to Hear Through. Pros. ANC is great. Sound is great for music, podcasts, videos ect. Great sound quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi! Thank you for sharing your honest feedback, we truly appreciate it. We're sorry to hear that the call quality hasn't met your expectations. Regarding the ANC settings the QuietComfort only have adjustable levels and Aware Mode, which allows ambient sound in for better situational awareness.

      On a positive note, we're glad to hear you're enjoying the excellent ANC and sound quality for music, podcasts, and videos. That’s exactly what these earbuds are designed to deliver, and it’s great to know they’re performing well in those areas.

      Here's a troubleshooting guide that can help you have a better experience during phone calls: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-microphone-does-not-pick-up-sound?language=en_US

      Jelyn - Bose Customer Support bose

  • Rated 2 out of 5 stars

    It sounds amazing but defective.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is this skip that happens idk why also when I try touching the right side ear bud it sometimes screechs very loudly or if I laying on my side. The touch controls are very sensitive and don't really function well. The music and sound are amazing in Immerse mode. I haven't tested it out for anything else. I wish samsung would drop some new earbuds because there pro headphones have static noise.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you like the sound of the QuietComfort Ultra Earbuds, Andres, especially in Immersive Audio mode. However, what you've mentioned about overly sensitive touch controls and a "screeching" sound in one earbud seems unusual. These issues may also be related to the "skipping" behavior that you referred to. Please contact our customer support team for where you live, so that we can go through some troubleshooting together, e.g. performing a reset. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds of the world,I recommend it,good sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, The sound it’s perfect, I love it ❤️❤️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs better sound but loved the look

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the way they looked and felt but sound quality was way worst the then the generation before them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best! The sound quality is amazing !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on canceling noise.. wonderful product, will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in ear headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are better then my over the ear Sony headphones

    I would recommend this to a friend