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Customer Ratings & Reviews

$299.95

Customer reviews

Rating 4.3 out of 5 stars with 2492 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,492 reviews
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best earbuds i ever had there isn’t a better earbud

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be better and I was kind of disappointed with charging case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Jabra and Edifier in the past and these are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wear them all the time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear them after I get up … iPhone, to the TV, into the car. When I go out to run, and then when I get into the Hot Tub .… back to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Bose are the absolute best hands down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earbuds they are awesome I can walk away from my phone and it’s still very clear even in the next room over

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very good product

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I bought this product because if i lose 1 earbud the other earbud will still work. If the product stops working on one side i at least still have the other side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for my father in law and he loves it. Long hours of playtime and perfect for while he goes fishing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife she loves them, she said they are the best ones she has ever gotten.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not really think they are worth the price I paid. I learned very quickly to not weed eat with them in my ears. It about knocked my hearing out. Previously, I purchased the next most expensive Bose and loved them but one day they just stopped working.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Amy, I am very sorry to hear that you are not fully happy with your QuietComfort Ultra Earbuds. Please check our fit guide to make sure you are correctly wearing the earbuds in order to get the best comfort and experience: https://bose.life/3uWVAlx
      If you have any questions, don't hesitate to contact our team: https://bose.life/3rykPZR
      Best regards,
      Lau - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Mic sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Apple and Samsung and everything perfectly on the earbuds but the microphone for calls

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these buds been with Bose for years would not trade for any other

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! Switched from AirPods to these and they’re awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds out there. Cant go wrong

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incredible and Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome audio for music etc...completely horrible for phone calls and meetings.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      HI,
      It is great you find music awesome through the earbuds. Please make sure the earbuds are correctly fit (https://bose.life/43wX5nJ) as it helps make sure calls are as clear as possible.

      Reach out to us (https://bose.life/contact) for further help.

      Nic - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and anc was great when they worked properly. Touch controls would go out of wack and switch anc on and off. Earbuds would disconnect constantly. Really dissapointed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Rick,
      It's great you love the sound quality, and ANC of the earbuds. It is surprising you're having an issue with the connect, please try the steps here https://bose.life/46mOBQg to see if they help. Please also make sure the surface of the earbuds is free from any skin oils, and/or moisture to help with response.

      Please also contact us https://bose.life/contact for help as we'd love to help you enjoy the earbuds.

      Nic - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Amazing overall.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds overall, better battery quality than Sony. You won't regret it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful sound when it works!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. I only gave them 4 stars because they occasionally have random volume increases/decreases. The same thing happens with my Bose Earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these! Excellent product! Revommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not in Bose tradition at all!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are NOT an upgrade from Quiet II!. These have no battery life and won't pair with anything. I got it FINALLY to may phone but tried to move to IPad and no luck. Did everyting possible. Reset equipment, unpaired from phone, EVERYTHING suggested from customer service to no avail. I'm sending these crapy earbuds back.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm very sorry to hear of your disappointment with the QuietComfort Ultra Earbuds, Greg! The battery life is 6 hours if Immersive Audio is off, 4 hours if it's on, and a fully-charged charging case will supply 18 further hours of charge. As for the pairing issues, if all troubleshooting hasn't helped, then please contact our support team to have your product exchanged: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I have tried so far. Love the spatial audio. Had to buy xl ear cuff separately but we'll worth the money.

    I would recommend this to a friend