Customer Ratings & Reviews
- Model:
- 882826-0010
- SKU:
- 10864372
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buds would recommend to a friend. Need to find correct fitment
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these for 2 months now and I regret buying these. I have constant connectivity issues every day but other than that sound quality is great
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the sound quality of your QuietComfort Ultra Earbuds! If the Bluetooth connection seems poor, try rebooting your smartphone, and connect a different device to your earbuds to compare performance; this can often help. If it doesn't, our support team will be happy to assist further. Regards, Fiona M. - Bose Customer Support
On the go…
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a surround sound on the go is the excellent feeling.
I would recommend this to a friendMy Music never sounded better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These replaced my airpods pro because those would always fall out of my ear. The Bose stay in ear even when working on your back. Great product.
I would recommend this to a friendAmazing sound
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its Bose its alway amazing product. I own many Bose products.
I would recommend this to a friend- Cons mentioned:Connectivity
Not worth the frustration!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear bud did nothing but disappoint me at every turn. To start with they do not seem to have improved on the quality performance issues that I had with as my previous Bose QC ANC earbuds. There was constantly a super frustrating problem with either one ear or the other not connecting, the ANC was by no stretch of the imagination as good as the SONY WF-1000xm5 which I tried before these and the sharpness of the sound was certainly not as good as my previous pair of Jabra Elite 8. Also, the ambient setting feature constantly switched between modes when my hair brushed against one of the ear buds, which was annoying. Needless to say, I would not recommend these.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, If you are experiencing audio issues with your earbuds, I recommend that you try adjusting the equalizer within the Bose Music app. You can look into this via the product support article: https://bose.life/3vujq8D. You mentioned that one of the earbuds is not connecting, we also have suggestions that can help: https://bose.life/3NVDKpH.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
A bitter disappointment... Not comfortable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, the earbuds are not as comfortable as I had hoped for extended wear. After about an hour, I started to feel some discomfort, which is disappointing for a product marketed as "QuietComfort." I tried adjusting the fit with the included ear tips, but the problem persisted. Second, there’s an issue with call quality. While I could hear the other person clearly, the feedback I received was that I sounded too loud on their end, even in normal conversation.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear that you didn't find your QuietComfort Ultra Earbuds comfortable, despite trying the different combinations of eartip and stability band. Bose sells two other sizes of eartip (XS, XL) and band (0, 4) that you're also welcome to try, in case that helps. If you're being told that you sound too loud on calls, I would recommend installing the latest firmware update via the Bose app. You could also try orienting the Bose logo on your earbuds slightly away from your mouth/chin, which could help. If this issue persists, please get in touch so we can take a closer look at what's happening: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Bose becomes even greater!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The IIs were some of the best I’ve used and now they’re even better! one thing I will say is Bose needs to be faster with updates! they could’ve added wireless to this case I feel
I would recommend this to a friendExcellent earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best product I have brought from Best buy. Until that time.
I would recommend this to a friendNot what I thought.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite what I thought. While I can isolate the sound around me, they don’t isolate it from the person I’m talking to. They can literally hear everything going on around me. I did t enjoy these at all. I feel bad.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear you're somewhat disappointed with your QuietComfort Ultra Earbuds! Please note that the earbuds aren't designed to block out the background noise that the person you're on the phone to can hear in your background. The earbuds will only block out the noise that you can hear in your background. Regards, Fiona M. - Bose Customer Support
Electronic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds I use it all the time for workout working and talking
I would recommend this to a friendNot built to last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds are great in terms of listening quality, comfort, etc. However, one of them just physically broke (in my ear when wearing it) after one year and 9 months. They are not built to last, I am not buying these again.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We appreciate you letting us know about what happened, Ramiro. We understand how important durability is, and we’d like to help you with this situation.
Please contact us using https://bose.life/49SSe5s so we can assist you further and review the best options available for your case.
We’re here to make sure you get the support you need!
Gloria - Bose Customer Support
Great upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best earbuds around. I switched from AirPods and i won’t be going back any time soon! The hr software works flawlessly as well, which can be a deal breaker.
I would recommend this to a friendEARBUDS
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE BEST EARBUDS I BEEN BUYING, IS EXCELLENT PRODUCT
I would recommend this to a friendPurchase experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase customer service with excellent had it in stock and went and purchased them and walked out the door.
I would recommend this to a friendSo far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Bought for Wife (Christmas present). The true test will be if it works well while riding mower. Will update in the spring time.
I would recommend this to a friendMust buy if you're in the market for earbuds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, My go to for a variety of reasons. Battery life isnt what i would like it to be but it does what i need it to.
I would recommend this to a friend- Pros mentioned:Fit
Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like them so much and I gave them all the chance in the world. But all I got is “what is that noise” constantly with nothing going on around me. I had to return them. But they are nice, sleek, well fitted, and comfortable
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Fern,
It's wonderful that you enjoyed the comfort, fit, and style of the earbuds. I understand you returned them for unexpected noise when using them, and would suggest trying the steps here https://bose.life/46ljNzU on our website, if you decide to try them again. As this may be the earbuds noise-floor that you're hearing, which is normal during use. You can also contact us https://bose.life/contact for further support should the steps not help.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Garbage, do not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes but the past two sets of earbuds I bought from Bose are trash, including these. At first I thought these were great and the noise canceling is good but within 2 weeks of gentle use there’s constant static in the right earbud. Also, while they seem to be a snug fit if you’re not too active, they tend to fall out if you’re chewing (gum, food, etc) so they’re definitely being returned ASAP.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello and thank you for your review.
Any speaker or headphones designed with batteries and other active electronics may introduce a low-sounding hum or hiss when the power is turned on. This is commonly referred to as a “noise floor” and may or may not be heard by the user. This is normal operation for this type of audio equipment and should only be heard in quiet environments when the power is turned on and no other audio source is playing.
If the earbuds aren't quite fitting or staying in we suggest taking a look at the alternative fit kit https://bose.life/47OSdLv
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
- Pros mentioned:Sound quality
Not dependable Wont buy them again.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good when they work. Bought a pair in October because Airpod Pros were unabailable. I went home and put them on a charger and connected them to my iphone 15. On the Bose app it said I had 24 percent charge so I let them charge over night. The next morning I checked the battery status and it now said I had 5%. So I returned them later that day. Her it is January 4th and the left earbud wont take a charge I tried to do a hard reset and its still not taking a charge. The sound quality was really good and the noise cancellation was awesome too. But unfortunately this is a product that seems to not work.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I am glad to hear you enjoyed the noise cancellation and sound quality.
If the earbuds are no longer charging, make sure all of the contacts are free from any debris, and make sure the earbuds are fully seated with the charge terminals.
the light on the inside of the case will be Solid amber (5 seconds) letting you know they are charging.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support